magentatv.de Reviews 

I subscribed to MagentaTV for the remaining FIFA World Cup 2026 matches and canceled the subscription immediately afterwards. However, a few days ago I unexpectedly received another invoice.
I tried to contact customer support, but the chatbot was not helpful and disconnected the conversation after some time. There does not seem to be an email address or web form available, leaving only the callback option, which I will try next.
Overall, this has been a disappointing experience. A simple cancellation and billing clarification should not be this difficult for customers.

I took subscription for FIFA WC 26. Then I canceled and it kept charging me following months. It's very tough to cancel subsription from the website, the chat bot is also poorly designed. Never again. I wish I could give it a 0 star.

Absolute scam artists!! Every country in Europe shows the games free. Will avoid them as long as I live

I bought Magenta TV Flex to watch the football games. After paying and confirming that my contract was active, I still couldn't see any of the football games — none at all! Don't book Magenta TV. Total betrayal, complete idiots!

Customer service is doing its best to continuously repair the problems that appear with Magenta TV installation and running of programs. Other than that the product should be withdrawn from market. It hardly works for more than two weeks and requires rebooting again and again. And customer service has no empowerment to reward customers for those set-backs

UX experience is really really bad. they need to hire someone else