Liquid Reviews 

I received the wrong item, I got For Him instead of For Her, I emailed them and they replied the same day, I explained what had happened, showed them the photo of the item, they were very apologetic and sent me the right perfume, at no extra cost, I received my item today, from the email to my delivery was only 3 days, Alix was brilliant and understood, I wasn’t expecting them to do this but very happy with how they dealt with it.

Yeah isnt great I didnt think it would be tbh but I thought i would give it a try hoping I would be wrong as everyone on these videos seem to be raving about how amazing it is but its not that great tbh and the scent wears off really quickly. 34 quid for two bottles including discount just seems a lot for something that isnt as great they make out

Thanks again Peter. I am really impressed with your kind response and prompt action in resolving a minor issue. Will gladly come back to your company again. Great product and excellent customer service. You have made my day!

Mr M Tyler

Excellent aftershave. 10/10 scent. And 10/10 service. Highly recommend.

I would like to thank Clare for an excellent customer support in helping me to resolve an issue with my lost parcel. She was friendly, understanding and quick to reply. She made arranging the replacement stress free and I really appreciate how efficiently it was handled.
Thank you for your excellent customer service and going the extra mile to help

Guys, steer clear of this junk! LQD make really wild promises about the Pheromone effect. It promises girls will love the scent and the pheromone will have them ripping your clothes, wanting to get you in bed. No, no, no..... The wife was not impressed and definitely not turned on in any way shape or form. No one remarked on the scent smelling nice either. I wear a lot of expensive aftershaves and always receive lots of positive comments. However, Liquid London for him failed miserably on all accounts. To add insult to injury the scent wears off really quickly too. So, by the very remote chance you actually like the smell of LQD it fades extremely quickly.
Don't buy it.... learn from my mistake and give it a wide berth. Invest that money in some quality fragrance like Prada Luna or D&G King..... honestly you'll thank me.

The perfume I received was the wrong one. I emailed the company and had an apology from Syed and the right perfume was immediately sent to me. Very efficient service.

Big Thanks to Bilal, at Liquid London! He went out of his way to help me settle an issue with the delivery failure of my order (due to Evri.) He apologised sincerely to me & helped me to find a way of still recieving the order before Saturday, (as it's for my friends Birthday!) I am Super Happy & Appreciative of the efforts Bilal went to, to help me resolve this issue today. His level of customer care was Above & Beyond! So Thanks again To You, Bilal. For being so understanding, kind & caring towards me as a customer & aiding me to find a resolution that works. You were truly fantastic! 😊

I’ve ordered from this shop twice now, and I’ll definitely be buying again! The London Liquid fragrance is absolutely amazing. I’ve had so many compliments, and people are always telling me how good I smell whenever I wear it. A special thank you to Syed in customer service, who was incredibly helpful and made the whole experience even better. Fantastic service and excellent quality—I highly recommend this shop!

First time using this company and although I was sent the wrong item, the customer service I received from them, especially Adam, has been fantastic!
Would definitely use again.

Mashal was extremely helpful when sorting out an issue I had with a faulty bottle small video to show issue new product is now on way seamless customer service would definitely recommend to my friends

Really good communication and alix mca has helped me fantastically really good customer service thank you so much.

Hi my order was delivered to the wrong address but this wasn’t Liquid London fault it was down to Evri delivery people. Peter from Liquid London has been brilliant in sorting this problem out and has posted me all the items in my previous order again with no payment due. Very good communication in sorting this issue out. Hopefully the perfume is as nice as the reviews. Thank you Peter for all your support with this issue. Regards Ruth

My experience with Liquid London is amazing! The ordering process was easy and quick. Liquid London were let down by Evri, however when highlighted to them (Peter) directly - the response couldnt have been better. An after normal working hours response, express delivery and received. The product is fantastic! Absolutely love it - and will be purchasing more again...

Took longer than advertised for delivery. And the smell is alright, strong at first but didn't last long at all, My car air freshener over powered it after an hour, I cannot smell it on my wrist or self at all now. Quite a disappointment really. Won't buy it again and will only use it I need to for an hour! I'll stick to my respectable brand that's worth the money

Ordered this liquid London perfume, last week. Unfortunately it was damaged in transit, so never actually received the product, just an apology from the delivery company. I got in touch with liquid with an email and a lovely guy called Gareth sorted this issue straight away. So have not smelled it yet but more than happy with response from liquid and Gareth to my complaint.

Customer service is really good. Due to ambiguous update from Evri, I contacted LL to clarify delivery. They replied within 24 hrs. Their policy was explained as well as the process from prep to delivery as well as where my order was in that scenario, which I appreciated as I was reassured. I'm not sure why some reviews are saying that the scent doesn't last very long. I applied it around 11am this morning and it is now 19.45 and I can still smell it on my wrist and the top of my blouse. I've spent the day with my grandchildren doing various outdoor activities and went out for dinner. So I'd say it is lasting and still smells fresh. Overall, the perfume has a sweet'ish scent, it's pleasant and I enjoy it. I would most definitely try others in their range.

Great customer service! I had an issue with a missing item in my order, but Hassan sorted it out immediately, even over the weekend. He was incredibly helpful and arranged a replacement with express shipping right away. Highly recommended brand and amazing support!

It’s a great value and I think great product ,service so far I personal opinion
Many thanks.

Thank God I just bought the 10ml bottle fragrance 1 for her . Smell awful and last on my skin maybe 10min . So happy I didn’t buy a big bottle. It’s cheep and for that price I got what I paid for 😂. I would like to return but I can’t see that option. Don’t waste your money