Lifetime Legal Reviews 

Started on a free trial and ended up getting very generous mover protection payout when my house purchase fell through, would recommend and will definitely look to use these guys again down the line.

Process was easy and caller spoke clearly and explained well

Easy to deal with, professional and efficient

Quick smooth process; both agents were helpful.

Very professional took extra time with me explaining everything.being older it was nice for someone to care .i would highly recommend dealing with them

Straightforward service well delivered

Good will writing experience, Ellie was very helpful and quick.

Thankyou so much to Ellie, who made our experience of getting our wills sorted out really simple and described in laymen's terms. 5* service . Peace of mind.

Very customer-oriented, courteous, with clear guidance on procedures.

Nat took me through the process and explained everything in a friendly and helpful manner.

We contacted Ellie Hill to arrange for new wills.
Ellie has been so patient with us during a difficult time in our lives.
thank you

Very helpful from the start and explained everything about the service and offerings included in my membership and subscription. I realised there was a free Will service and I went ahead. Couldn’t have been simpler and really supported by Ellie from start to finish. Highly recommend.

Lifetime Legal eased the pain of missing out on our property due to the Sellers pulling out. Through Lifetime Legal we were able to recoup 50% of the spend which is much better than nothing. Process wasn’t painful at all

⭐⭐⭐⭐⭐

I highly recommend Mover Protection. When the seller withdrew from my property purchase, I lost money on my legal fees and mortgage broker fees. Thanks to the Mover Protection team, my claim was dealt with quickly and professionally, and I successfully recovered my costs.

A special thank you to Gemma for her excellent support. She was friendly, knowledgeable, and always happy to help throughout the claims process. I also appreciate the assistance from Gloria and Cal, who provided great customer service.

The whole process was straightforward, and the team made a stressful experience much easier. I would definitely recommend Mover Protection to anyone purchasing a property.

Excellent company. First experienced them during a house sale and purchase. They offered 3 months free trial - cancel anytime. At the end of the 3 months we continued membership with a small monthly payment and how glad we are! When our sale fell through they helped us make a claim for the costs incurred such as the survey costs and legal fees. I have made several phone calls for help and advice. Calls are answered quickly and ALL advisers are polite, helpful and knowledgeable. There has been an element of continuity rather than different people every time, and our special thanks go to Rhoda who has been excellent throughout the claims process.

They provided information that appeared to be misleading, and when it came time to make a claim, their explanation changed.

I am extremely disappointed. Before I took out the membership, I was told that asbestos issues when moving home were covered. However, as soon as I submitted my report, the story changed, and I was told that the presence of asbestos was not a valid reason to make a claim.

In 2026, downplaying the risks of asbestos to avoid providing the cover you advertised is unacceptable. Asbestos is responsible for around 5,000 deaths every year in the UK, yet I was effectively told it was "normal" and not something they would help with. That is disgraceful.

Had I known this before paying for the membership, I would never have signed up. In my opinion, the membership is misleading and offers no value if something as serious as asbestos is excluded when you actually need to claim.

I feel completely misled and will be warning as many people as possible about my experience before they waste their money.

Very swift at coming back to us on our first request of assistance on our claim
Continued on that theme throughout our claim
Very good 👍
We were pleased to receive a quick payment.
Wonderful.
Staff very pleasant and polite

I wanted to share my recent experience with Lifetime Legal.
I was required to use Lifetime Legal for the Anti-Money Laundering (AML) service as part of selling my house, which was fine.
However, I would urge others to be cautious about the free three-month membership offered as part of the process. After the three-month period ended, I was charged £8.99 per month for a membership service that I did not want or intend to continue.
Despite requesting a refund, I have so far been unable to recover the charges.
I believe customers should be made fully aware of the ongoing subscription and charges before signing up.
FYI This was in May 2025