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Litta™ - Waste Removal Service Reviews 

22,109
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,592 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward online booking system and the professional, polite staff who handle heavy waste clearance with exceptional speed and careful attention. Many people also appreciate the convenient live tracking features, transparent pricing models, and the extra effort taken to leave properties exceptionally clean and tidy. Some reviewers were not happy with scheduling aspects, mentioning unexpected delays, rigid appointment windows, or waiting significantly longer than scheduled for collections. A few individuals also experienced communication issues, uncollected items, or practical difficulties regarding the limited space available inside the service vans.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the quick, efficient, and... See more

Staff

Consumers find staff to be positive, highlighting their polite, efficient, and friendly service during... See more

Booking process

People report positive experiences with the booking process, describing the online system as intuitive,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that bookings are easy to arrange... See more

User experience

Customers had positive experiences with user experience, highlighting it as a pleasure from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, straight forward and efficient service. We are having to declutter our house before a new family addition and so have a lot of mixed household junk to get rid off, mainly all black bin material.... See more

Company replied

Rated 5 out of 5 stars

reasonable prices. easy to book online with photo ideas as to which level of rubbish needed collecting.(EG SMALL /KG etc. good communication. let me know various upgrades etc after booking. was ab... See more

Company replied

Rated 5 out of 5 stars

LITTA were very efficient and highly professional. I booked online and we were moving house and they’ve cleared away all our redundant waste without any issues. They left the place even tidier than... See more

Company replied

Rated 5 out of 5 stars

Litta Bulky Waste Clearance Service Was Fast, Smart, A Better Transparent Sustainable Experience Which Was Great. Good Idea To Reduce Fly Tipping. Booking Process Straight Forward. Staff Polite And Go... See more

Company replied


Company details

  1. Garbage Collection Service
  2. House Clearance Service
  3. Waste Management Service

Written by the company

Litta™ is the UK's fastest growing waste removal company and operates throughout the UK. Our on demand service and allows you to book a same day rubbish removal, or bulky item clearance in a few clicks. You can pay using Apple Pay or call our team to make a booking over the phone. Our service is fully guaranteed with the use of local approved licensed waste carriers to clear your rubbish. You can visit our website at litta.co.uk or email any enquiries to hi@litta.co.uk

Same Day Rubbish Removal in London

Written by the company

Get an Online Quote in 60 Seconds

Environment Agency Approved

Litta reduces illegal flytipping & increases reuse and recycle

Litta reduces illegal flytipping & increases reuse and recycle
Litta is fully Licensed. When using Litta you can be sure all our suppliers will act ethically and recycle as much of your waste as possible. Together, we can reduce illegal flytipping

Contact info

4.8

Excellent

TrustScore 5 out of 5

22K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(22,109)

2,331 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy

Quick and easy

12 August 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you for your kind words, Ms Susan! We’re thrilled to hear you found our service quick and straightforward. It means a lot to know we made the process easy for you. We hope to assist you again whenever you need us.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

Easy booking and efficient

Easy booking. Efficient, polite, clean

12 August 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you for your fantastic 5-star review, MrAlexM! We're delighted to hear that you found the booking process easy and our team efficient, polite, and tidy. Your kind words mean a great deal to us and motivate us to keep delivering excellent service. We look forward to assisting you again in the future.

Kind regards, Kira from LITTA 💚

Rated 5 out of 5 stars

Quick an easy booking from start to…

Quick an easy booking from start to end.
Team are professional, smooth and kind. Would recommend.

12 August 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thanks so much for your fantastic review, Antonella! We're thrilled to hear the booking process was quick and easy, and that our team made a positive impression with their professionalism and kindness. Your recommendation means a great deal to us. We look forward to assisting you again in the future.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

Great service

Great service, easy to organise, helpful staff.

12 August 2026
Unprompted review
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Hi,

Thank you so much for the fantastic 5-star review! ⭐

We’re delighted to hear that you found the service easy to organise and our team helpful. We really appreciate you taking the time to share your experience and support LITTA.

Kind regards,
Filipe

Rated 1 out of 5 stars

Held to ransom with “upgrade”

Loaded van without flagging any issues and then got informed after all loaded that it was above the size requirement but they had no way of showing and instead threatened me to upgrade for £90 or it would be unloaded with no way of checking if that was accurate. When asked how it could be validated I was told it didn’t need to be and that he was the expert. Phone handler was rude patronising and passive aggressive throughout. Do not use them. Overpriced and poor customer service and hold waste to ransom. Used to be loyal customer but never using again

11 August 2026
Unprompted review
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Hi Paul, thanks so much for taking the time to share this with us and I'm sorry to hear your experience didn't reflect the standard we aim for. We've sent you a request for a few more details via email so we can look into this properly and put things right for you.

Kind regards, Matt from LITTA 💚

Rated 1 out of 5 stars

Not very good service

So far not the best experience I have had a collection book since the 9th, due for collection today I have put all waste at front of property ready to be collected waited all day called at 4.30 as heard nothing told to wait till 6 nothing tried phoning, emailing and what'sapp no one answers, we are in the process of moving hence the reason we need the waste collection, I cannot simply say ok don't worry collect another day I know cannot even book someone else as litta have my money. Not impressed.

11 August 2026
Unprompted review
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Hi Craig, thanks so much for taking the time to share this with us — we're so sorry to hear your experience didn't reflect the standard we aim for. We've sent you a request for a few more details via email so we can look into this properly and put things right. Kind regards, Matt from LITTA 💚

Rated 5 out of 5 stars

No complaints

Arrived on time, polite friendly and very quick to clear rubbish. Thank you 🙏

6 August 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thanks so much for your kind words, Jules! We’re delighted to hear our team arrived punctually and made the rubbish clearance quick and pleasant. Your feedback really brightens our day and motivates us to keep delivering top service. Looking forward to assisting you again in the future.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

This was the third or forth time I have…

This was the third or forth time I have used Litta and each time it has been an easy experience from the initial booking procedure to the completion of the collection itself.

8 August 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you so much for your continued trust in LITTA, Mr Sighe! It’s fantastic to hear that every experience, from booking to collection, has been straightforward and hassle-free. We truly appreciate your loyalty and look forward to assisting you again in the future.

Kind regards, Amelia from LITTA 💚

Rated 5 out of 5 stars

Great service - yet again

Easy to book and great and reliable service

10 August 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you for your kind words, Birthe! We’re thrilled to hear that booking was straightforward and that you found our service reliable. It means a lot to know we made things easier for you. We look forward to assisting you again whenever you need us.

Kind regards, Kira from LITTA 💚

Rated 5 out of 5 stars

Fast efficient and polite and…

Fast efficient and polite and professional

10 August 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you for taking the time to leave such a positive review! We're delighted to hear that you found our team fast, efficient, polite, and professional. Your kind words really motivate us to keep delivering great service. We look forward to assisting you again in the future.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

Another amazing experience

Another amazing experience - smooth booking, quick collection, lovely guys, courteous and efficient…I am such a fan of Litta. A totally stress-free service every time. Thank you to all the team!

10 August 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you so much for your wonderful review! It's fantastic to hear that our team made your experience smooth and stress-free once again. We're truly grateful for your continued support and kind words. Looking forward to assisting you with your next collection.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

Garage clearance

Ref:-LTA191053

I needed my garage cleared of junk. What a great couple of workers arrived today & completed the work quickly & even swept up afterwards. Will definitely be using them again

10 August 2026
Unprompted review
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thanks so much for your kind words, Mike! It’s wonderful to hear our team made clearing out your garage quick and tidy. We truly appreciate your support and look forward to helping you again in the future.

Kind regards, Kira from LITTA 💚

Rated 5 out of 5 stars

Fantastic service

Really efficient, professional and polite - took everything in less than 5 minutes

10 August 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you for your fantastic 5-star review! We’re thrilled to hear our team was efficient and professional, making the process quick and smooth for you. Your kind words mean a lot to everyone at LITTA, and we hope to assist you again in the future.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

Really quick and easy to track online

Really quick and easy to track online. Would use again! They literally got a full king sized bed and mattress out of my house in 5 mins.

8 August 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thanks so much for your fantastic review, KB! We’re thrilled to hear that the online tracking made things easy and that we could swiftly help with your king-sized bed and mattress. It’s great to know you’d use our service again. We really appreciate your kind feedback.

Kind regards, Amelia from LITTA 💚

Rated 5 out of 5 stars

Great service

Great service. Collection was on time and completed as promised.

7 August 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Many thanks for your fantastic review! We're delighted to hear the collection was punctual and went exactly as planned. Your kind words truly motivate our team to keep delivering reliable service. Looking forward to assisting you again in the future.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

First time using Litta and…

This was my first time using Litta and I’ll go straight to them in future. Booking was easy, they communicated in advance by texts, and the van turned up when they said I would. They called to follow up after and check I was satisfied. Neat touch.

8 August 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thank you for your fantastic review, Edma! We're thrilled to hear that your first experience with LITTA was so straightforward and that our communication and follow-up made a positive impression. It means a lot to know you'll choose us again in the future. Looking forward to assisting you next time!

Kind regards, Kira from LITTA 💚

Rated 5 out of 5 stars

Good service

Arrived on time, available on short notice, took all waste as requested.

Have used them a couple of times now, would recommend.

4 August 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

We truly appreciate you taking the time to leave such a positive review! It’s fantastic to hear that our punctuality and flexibility have made a difference for you. Thank you for recommending us and for choosing LITTA more than once – your support means a lot. We look forward to assisting you again whenever you need.

Kind regards, Jade from LITTA 💚

Rated 5 out of 5 stars

Completely hassle free

Completely hassle free. The good men were in and out in a dash despite the fact I had a fair bit of trash. Highly recommended!

7 August 2026
Unprompted review
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Hi,

Thank you for the fantastic 5-star review! ⭐

We’re delighted to hear that your collection was completely hassle-free and that the team were able to get everything cleared quickly and efficiently.

We really appreciate the recommendation and your kind words about our team. It means a lot to us!

Kind regards,
Filipe

Rated 4 out of 5 stars

Garage Clearance

I had some garage waste removed.
The men that came made a neat & tidy job.
Thank's
John Kilvert

6 August 2026
Unprompted review
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thanks for your kind words, John! We're glad to hear the team did a tidy job with your garage waste removal. If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know. We appreciate you taking the time to share your feedback.

Kind regards, Ella from LITTA 💚

Rated 5 out of 5 stars

Efficient quick and friendly service.

The team were very efficient, quick and friendly. They also arrived early so I didn't have wait in all morning, which I appreciated. I was able to book a visit for the next day too and the booking process was straightforward.

7 August 2026
Litta™ - Waste Removal Service logo

Reply from Litta™ - Waste Removal Service

Thanks for your lovely review, Josephine! We're thrilled to hear our team was efficient and friendly, and that arriving early made your day easier. It's great to know the booking process was simple for you too. We truly appreciate your kind words and look forward to assisting you again in the future.

Kind regards, Kira from LITTA 💚

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