First time user of Loadshift, and very happy with the outcome. It was a pretty straightforward process to arrange for our large timber dining table to be picked up in country Vic and delivered to us... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Loadshift is Australia’s leading digital freight marketplace connecting shippers and carriers. With millions of km of freight moved and thousands of jobs, it helps businesses and individuals transport goods efficiently, safely, and cost-effectively.
Level 37 Grosvenor Place 225 George Street, 2000, Sydney, NSW , Australia
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
LOST $20k from a scam that Loadshift has facilitated. They have refused to investigate/resolve. A tractor was purchased and it did not show up. Loadshift claimed the tractor was delivered but I have not received the tractor. Loadshift have provided ZERO evidence that the tractor was delivered. No photos, paperwork or receipts. Loadshift has now stopped taking my calls and refuse to resolve this. DO NOT USE THIS PLATFORM.
I put in a quote for an item I needed shipped asap. Within 20 minutes they had contacted me , finalised the details shortly after .
Communication was consistent and my item arrived the day of the pickup. Sent me a photo to confirm delivery.
If their service was like that all the time , I would highly recommend them .
Reza provided fantastic support in searching for suitable providers. I recommend Reza and this platform.
Good communication. Punctual. Very professional. Would use again.
Easy platform to use and the back ground help was amazing big shout out to Reza.
Grace is very helpful. Good communication. Job done smoothly. Highly recommend
I needed a big, heavy load picked up and craned off to my site - quickly!
The process was quick and easy. I chose IFraz and he was absolutely fabulous from start to finish. Excellent communication all throughout, prompt and efficient. Lovely man, easy process.
Fast, reliable and followed the delivery instructions to the T.
Great way to connect for one off pickups when you have no contacts.
Service was fast - I didnt find setting milestones simple to navigate, but had that sorted through the back end support team.
We've used this for an interstate delivery (BNE to MELB) for the first time. We've had a first class outcome. Loadshift was simple to use, the driver (JamesF) was 5 star in communicating with pick up & drop off. Excellent value and a quick service.
Ive used loadshift multiple times to pickup auction purchases and the drivers are always helpful, and the platform itself saves me money and time!
Loadshift was available to help throughout the process and offers a great service to find floats in a timely manner with many options available
Very simple platform to use. Received prompt responses and great support from platform host. Seamless communication via web, email and SMS with real time updates. Payment method was very easy. First time user of the platform, will be sure to use again.
Front-end staff are very good and treat you like you're their only customer. Marcy is very good. "Loadshift" is an organisation that looks after customers and keeps you informed at all times. Their website is also easy to use.
They take the worry away from you.
Have used load shift a few times awesome app easy to use and a great concept staff are very helpful
Loadshift was really easy to navigate and we ended up getting quite a few quotes. We had the items delivered with one of the quotes and it worked seamlessly. Highly recommend Loadshift.
To be honest, I’m very happy with my first pick up and delivery. Communication with Marion was great.
I used Hitesh M.@hiteshm83 for the pick up and delivery, as his communication was great. Once he was awarded the job, I could
Tell he was busy trying to organise the pick up and drop off. Was all on time and delivered without a problem. I will use again
Saved me a lot of money in freight, great communication and helpful staff who answered all of my questions along the way, would use again and reccommend.
Quick quote responses and tracking, delivered on time
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.