it's like a pharmacy but better. I mean, the assortment is astonishing, there's literally everything, I have spent a couple of hour filling up the basket and then making an order! exciting! to be fa... See more
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I am extremely satisfied with Optiphar. I had ordered a cream from them from Netherlands. the first time it had come to our door and since we were not at home it has been by mistake returned to the Op... See more
Company replied
I've ordered several products from Optiphar. Items have always arrived in excellent condition and on time. On the occasions when I've reached out to customer support they have been very helpful.
Very impressed; Best prices & super fast delivery!! Will definitely be using your services in the future, thank you!
Company details
Written by the company
Optiphar Is een bij het FAGG erkende apotheek die naast een webshop ook verschillende fysieke vestigingen heeft in Vlaanderen. In onze online apotheek vind je een ruim assortiment aan verzorgingsproducten en voorschriftvrije geneesmiddelen. Je vindt een uitgebreide keuze in merken.
Contact info
Antwerpseweg 81 B, 2440, Geel, Belgium
- +32 (0)14 58 87 44
- info@optiphar.com
- optiphar.com
4.8
Excellent
21K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Totally mess on timing of delivery
Totally mess on timing of delivery! The days promised are fake; it takes more 4/5 days to get your staf, if you are lucky!
30 May 2024
Unprompted review
Reply from Optiphar
Dear Amere
I am sorry to hear that you are not satisfied with the delivery time of your order. Unfortunately, your order was delayed due to the great rush at PostNL. This delay was also indicated on our website.
I see that you have already contacted our customer service department for this and that they have also informed you about it.
The delivery of your order is expected today. So the delivery took 2 days longer than expected.
We would like to apologise for the delay and hope to welcome you as an Optiphar customer in the future.
Kind regards
Your Optiphar team
The bottles were distorted
The bottles were distorted. Not sure caused by the shipment or were damaged goods before shipping.
13 May 2024
Reply from Optiphar
Dear
I am sorry to learn that you received your order damaged. As we do not send damaged items, I suspect this happened during the delivery of your order.
Unfortunately, I cannot find any previous communication about this with our customer service department. You may always contact us by emailing info@optiphar.com.
Our customer service staff will then suggest an appropriate solution.
Our apologies for the inconvenience!
Kind regards
Your Optiphar-team
Optimale ervaring !
Prettige website. Prijzen lager dan in Nederland en snelle levering. Zeer tevreden !
10 May 2024
Alles perfect in orde
22 April 2024
Service au top Super rien à dire je…
Service au top Super rien à dire je recommanderais sans hésitation.
15 April 2024
Bad and not happy at all
15 April 2024
Reply from Optiphar
Dear Hussam
We are sorry to learn that you are not satisfied with your order.
We see that your order was delivered to you one working day after you placed the order. Unfortunately, we do not know the reason for your dissatisfaction, nor can we find any previous contact with our customer service.
If we can help you in any way, please feel free to contact us by sending an email to info@optiphar.com.
Kind regards
Your Optiphar-team
5/5 would buy again
Impressively low price and fast delivery. Amazon will sell me the same thing but double the price. I’m loving it, would buy again.
1 April 2024
de levering gebeurde perfect en op het…
de levering gebeurde perfect en op het afgesproken moment
10 March 2024
it's like a pharmacy but better
it's like a pharmacy but better. I mean, the assortment is astonishing, there's literally everything, I have spent a couple of hour filling up the basket and then making an order! exciting!
to be fair, you can find any kind of supplements, any kind of pills for your health, and that is the most beautiful thing about this website. it's like your own pocket's pharmacy, you know? delivery is cheap and fast, so I have no complaitns about this service whatsoever.
20 March 2024
Unprompted review
Is great experience
24 August 2023
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