JustCover Travel Insurance Reviews 

5,818
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,750 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with the overall quality and reliable protection provided during their travels. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable when guiding travelers through policy selections and custom quotes. Many people also highlight the extremely smooth, fast, and straightforward website navigation that makes purchasing travel insurance completely hassle-free and efficient. Though some customers reported difficulties with communication systems, higher renewal prices, or unexpected quote discrepancies between online forms and direct follow-ups, these specific challenges were noted by a small group of travelers.

What people talk about most

Staff

People report positive experiences with staff, describing them as helpful, professional, and easy to talk to.... See more

User experience

Consumers find user experience to be positive, highlighting an easy to navigate website and quick application... See more

Customer service

Customers report positive experiences with customer service, noting that support agents are exceptionally... See more

Service

Reviewers highlight positive aspects of service, noting that it is quick, efficient, and very straightforward... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and reasonable rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well it was the way I was treated by your custimer sales people 2 girls one from Rompfort the other I can't remember her name . But it was an absolute Please dealing with them.. I'm am 73 .. An ex ser... See more

Company replied

Rated 5 out of 5 stars

I had issues with renewing my travel insurance but when I contacted Katelyn she was most helpful, patient and kind. She was very efficient but did not make me feel rushed or under pressure. My issue... See more

Company replied

Rated 5 out of 5 stars

In this day of Ai generated assistants how great it was to talk to Sandi their sales assistant . She explained everything so clearly to me explaining extras but not pushing them . Their price was comp... See more

Company replied

Rated 5 out of 5 stars

I spoke first with Cloe who gave me a very good quote for a single trip and was very helpful explaining all my options. I rang back next day to confirm and got onto Chris who was exceptionally helpful... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Broker
  4. Insurance Company

About JustCover Travel Insurance

Written by the company

JustCover is Ireland’s Most Trusted Travel Insurance Provider. Established in 2003, JustCover has been delivering comprehensive travel insurance solutions for 20+ years.

  • 98% of customers would recommend us
  • Up to unlimited medical cover including pre-existing conditions
  • 24/7 emergency medical assistance
  • Cancellation cover up to €10,000
  • No upper age limits, so seniors can explore with the same great benefits

With policies underwritten by Zurich and regulated by the Central Bank of Ireland, you can travel with confidence knowing you’re backed by industry-leading expertise. Our 24/7 emergency medical assistance ensures help is always at hand, while cancellation cover of up to €10,000 and unlimited medical cover, including pre-existing conditions, offer peace of mind on every journey.

Our Trustpilot profile boasts an “Excellent” overall rating, with customers consistently rating our website experience highly for its clarity and speed. Getting a quote is quick and simple online or via our freephone our award-winning specialists on 1800 024 024.

Whether you’re planning a Single Trip, Annual Multi-Trip, family getaway, seniors adventure, Cruise holiday, or travelling with pre-existing medical conditions, JustCover provides flexible, competitively priced cover tailored to your needs. Enjoy competitive pricing, award-winning service, and worldwide assistance throughout your journey.

Join thousands of satisfied travellers who trust JustCover to protect what matters most. Experience worry-free travel every single trip. Get your quote today and see why we’re Ireland’s go-to travel insurance provider.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(5,818)

2,538 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Your agent in the phone was…

Your agent in the phone was exceptionally courteous and helpful. The only problem encountered was that I could not print the policy document. Your second agent I contacted about this told me she would post out the documents to me in about two weeks. It would be helpful if you emailed the documents to me as well but without the password being required as I believe that this is what prevented me from printing it.

31 August 2026
Rated 5 out of 5 stars

The staff member Joel who I had the…

The staff member Joel who I had the most pleasant experience to deal eith

3 September 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning,

Thank you for your lovely 5-star review. We're so pleased to hear that you had such a pleasant experience speaking with Joel. We'll be sure to pass your kind feedback on to him.

Kind regards,
Naish

Rated 5 out of 5 stars

Simple to use

3 September 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Edward,

Thank you for your 5-star review. We're really pleased to hear you found the process simple to use. We appreciate you taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

Reasonably priced travel indurance

Reasonably priced travel indurance. Easy tp process it sll

30 August 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Malachy,

Thank you for your 5-star review. We're pleased to hear you found the travel insurance reasonably priced and the process easy to complete. We really appreciate your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

I only found you when Googling what…

I only found you when Googling what insurance will cover for over 65 at a reasonable rate

30 August 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Kim,

Thank you for your 5-star review. We're really pleased you found us when looking for suitable travel insurance at a reasonable premium. We appreciate you choosing us and taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

Panic sorted

I had taken out two policies not realising.
Spoke with Mark earlier, he was very helpful and patient explaining my situation. He also gave me an enhanced refund. Which was very much appreciated.
Mary

3 September 2026

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