Jersey Watch Reviews 

1,109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team responds very quickly and is always ready to help with website setups and daily management. People really appreciate the intuitive, user-friendly platform and the prompt, efficient assistance provided throughout the entire registration process. Consumers find the staff exceptionally knowledgeable, noting that communication is smooth and problems get resolved almost instantly. Some reviewers were not happy with occasional challenges, noting that the platform can sometimes feel confusing and that customer support is unavailable over the weekend. A few users felt that the service struggled to address specific queries effectively during these rare difficult moments.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting fast, friendly, and reliable support from... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and swift assistance.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

User experience

People report positive experiences with user experience, finding the platform helpful and time-saving.... See more

Service

Reviewers highlight positive aspects of service, noting that it is great, affordable, and top-notch overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible Product and Team They respond faster to emails than my wife does to texts. Their platform is incredibly intuitive, easy to use, and well priced. Couldnt be happier with our partnership w... See more

Company replied

Rated 5 out of 5 stars

I have had a GREAT experience with Jersey Watch as I am making changes and updating our website. I have worked with different people and the turn around time has been so quick. It has made this entire... See more

Company replied

Rated 5 out of 5 stars

Such a simple process. I think my website was up and running within 24hrs. Customer service is so fast to respond and any changes to the website you want to make, they do it within a business day.... See more

Company replied

Rated 5 out of 5 stars

The website is great, very user friendly and intuitive. When I have had any questions, their tech support team has been incredibly responsive and helpful. Very happy overall with the services they pro... See more

Company replied


Company details

  1. Software Company
  2. Business to Business Service

About Jersey Watch

Written by the company

Launch your sports website and registration in minutes!

Jersey Watch is the all-in-one management software made for sports organizations. Create a website, manage registration, schedule events, and send messages.

Join over 2,800 sports organizations using Jersey Watch this season!

Jersey Watch - the all-in-one management software made for sports volunteers

Written by the company

Top rated customer experience for sports volunteers!
Jersey Watch is the all-in-one management software made for sports volunteers. Build a website, manage registration, schedule events, and create a stronger community. Check out our reviews to see what Jersey Watch customers are saying!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,109)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jersey Watch has been a great platform…

Jersey Watch has been a great platform for managing our youth organization. It makes it easy to keep our families informed, communicate important updates, manage registrations, collect payments, and keep everything organized in one place.

I especially appreciate how user-friendly the platform is. As our organization continues to grow, having one central place to manage our teams and communicate with parents has made a big difference. The customer service has also been responsive and helpful whenever I’ve needed assistance.

I would definitely recommend Jersey Watch to other youth sports and community organizations looking for an affordable, convenient, and easy-to-use management platform.

1 September 2026
Jersey Watch logo

Reply from Jersey Watch

Thank you so much for the thoughtful review, Kim! We’re so happy to hear that Jersey Watch has made it easier to manage registrations, payments, teams, and communication as your organization continues to grow.

We also really appreciate your kind words about our Customer Care team. We’re grateful to support your organization and appreciate the recommendation!

Rated 5 out of 5 stars

Customer service reps have been…

Customer service reps have been responsive and helpful every time

31 August 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a 5-star review, Jen! We love to hear that you received great support from our Customer Care team!

Rated 5 out of 5 stars

Great help

Instead of me, having to individually load sponsor logos onto the site, the helpdesk bulk uploaded for me. It was so helpful and saved me so much time.

17 August 2026
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Reply from Jersey Watch

Thanks so much for the great review, Jennifer! We’re so glad our team could help get those sponsor logos uploaded and save you some time. We’re always happy to jump in and make managing your website a little easier! 😊

Rated 5 out of 5 stars

Quick response and very knowledgeable

Quick response and very knowledgeable; customer service is great!

17 August 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a 5-star review, Lisa! We love to hear that you received great support from our Customer Care team!

Rated 5 out of 5 stars

Everyone I dealt with was super…

Everyone I dealt with was super helpful, kind and pleasant

10 August 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Ryan! We're really happy to hear that you received great support from our Customer Care team!

Rated 5 out of 5 stars

Always Great

Hilary with Jerseywatch fixed my issue within minutes. Their service and product are great and affordable. It's saved me so much time and stress running my local soccer league.

11 August 2026
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Reply from Jersey Watch

Thanks so much for the awesome review, Nick! We’re glad our Customer Care team was quick to help and it’s awesome to hear that Jersey Watch has helped save you time and stress while running your soccer league!

Rated 1 out of 5 stars

Registration form question

The service was completely perplexed by my query.

11 August 2026
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Reply from Jersey Watch

Thanks for the feedback, Rich! We’re bummed to hear that our Instant Answers tool wasn’t able to provide the help you wanted with your question, but are happy that we were able to get things figured out via email. We’re continuing to improve the tool based on feedback and interactions like yours, and our Customer Care team is always here to jump in and help when that tool doesn’t quite get the job done. We appreciate you sharing your experience!

If our team can help answer any other questions, please don't hesitate to reach out to us at help@jerseywatch.com

Rated 5 out of 5 stars

Service

Great upgrade!

27 July 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Josh! We're really happy to hear that you received great support from our Customer Care team and feel like you've upgraded!

Rated 5 out of 5 stars

Highly Recommend!!!

I have had lots of questions while creating our website for our new softball organization. I have had nothing but fast and friendly help with any questions I have had or if I ask the team to add something to our website they have happily done it for me quickly. Has been an excellent experience so far. Would highly recommend the Jersey Watch team for anyone looking to create a website for a sports organization

14 July 2026
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Reply from Jersey Watch

Thank you so much for the thoughtful review, Derek! We really appreciate the kind words about our support team. Providing real, responsive human support is something we care a lot about, and it means a ton to hear that your experience has reflected that.

We’re excited to keep working with you and really appreciate the recommendation! 🙌

Rated 5 out of 5 stars

She was an excellent support person

She was an excellent support person. Very knowledgeable and was able to address my questions and concerns

14 July 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Marilyn! We're really happy to hear that you received great support from our Customer Care team!

Rated 5 out of 5 stars

Customer service and ease of product…

Customer service and ease of product use is top notch!

10 July 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Sam! We're so glad to hear that you had a great experience with our team and you're enjoying the website so far!

Rated 5 out of 5 stars

Jersey Watch has consistently provided…

Jersey Watch has consistently provided top-notch customer service every time I have needed help. I highly recommend working with this platform and team.

6 July 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review and the kind words, Ray! We're so glad to hear that you had a great experience with our team and we look forward to continuing working together!

Rated 5 out of 5 stars

Customer service has been excellent

Customer service has been excellent, very responsive, helpful and informative any time I have had a question. I would definitely recommend them for organizing any sports program!

25 June 2026
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Reply from Jersey Watch

Thank you so much for your 5-star review, Ryan! We're so glad to hear you've had a great experience with our Customer Care team. We truly appreciate your recommendation and look forward to continuing to support your sports program!

Rated 5 out of 5 stars

Great support!

Fast, clear, responsive customer service

25 June 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Desiree! We're really happy to hear that you received great support from our Customer Care team!

Rated 5 out of 5 stars

Great to work with

Always quick to answer any questions i have …

12 June 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a five-star review, Peggy! We're really glad to hear that our Customer Care team responded quickly and was helpful!

Rated 5 out of 5 stars

The video explaining step by step how…

The video explaining step by step how to add to our registration was excellent. I am very new to website set-up, so this type of explanation was absolutely perfect!!

11 June 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks so much for the 5-star review, Kimberley! We’re happy to hear you’ve had a great experience with our Customer Care team and getting registration set up!

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