iGMS Reviews 

I love the program. It took a bit to get it set up and loaded with info. It’s an awesome program and works great. Onboarding was handled by Dan Novak he was excellent to work with and continues to help with improvements and issues. I would highly recommend IGMS to handle multiple short term rentals
Skip Valliant

Santiago has always been quick to respond and super helpful with solving all my issues!

I've had a great experience with iGMS. The platform has been solid, but what really stands out is their customer support. Every time I've needed help, their team has been responsive, proactive, professional, and genuinely interested in getting things resolved quickly. It's refreshing to work with a company that provides such consistent, high-quality support.

I have been using iGMS for about 2 years now to integrate the bookings of my house on various platforms and automate emails. Their customer service is quick, helpful and courteous.

⭐☆☆☆☆

As a professional vacation rental operator, my experience with iGMS was extremely disappointing.

During onboarding, I was never informed that connecting the iGMS API to Airbnb could cause manually blocked dates to disappear from the Airbnb calendar view. These blocked dates represented direct bookings that I manage outside of Airbnb.

Immediately after connecting iGMS, those blocked dates vanished from my calendars, creating panic and forcing me to spend over six hours investigating what happened, communicating with support, and ensuring my properties were not exposed to potential double bookings. The moment I disconnected the iGMS API, the blocked dates returned.

What concerns me most is not the technical limitation itself. Technology has limitations. The problem is that this critical information was never disclosed during onboarding before I was encouraged to connect my account.

For hosts managing direct bookings alongside Airbnb, this is information you absolutely need to know before integrating any PMS.

The support team was polite, but the onboarding process failed to properly communicate a platform limitation that could have significant operational consequences for a vacation rental business.

Unfortunately, based on my experience, I cannot recommend iGMS.

I've been happy with IGMS. We looked at a few different platforms, but the service and helpfulness from IGMS staff was far superior.

Awesome support, great pricing and automation.
I am in IT so appreciate it a lot better for how many scenarios you would have handled.

Good and helpfull tool. Direct booking, automatic messaging and Reports...are really a added value.

Mobile App is a bit slow and hard to use, desktop is awesome.

IGMS walked me through what they can do to make my short term rental condo easier to manage! The experience was easy and understandable!

Santiago was excellent! I had a very fast response and he took care of my concerns.

iGMS customer support is so helpful. As a somewhat technical person, but new to APIs, their customer support walked me through their docs and helped me automate some processes. They were clear and helped me clarified so much for me. Outside of their API support, the product in general has helped us automate so much of our Airbnb business at an affordable price for a mom & pop shop. Great product and service.

I am very impressed so far. We have complicated set up and they spent time to make sure everything was set up properly. The tech team has been awesome as well, solving any issues we had during the set up. if things continue this way I will be extremely happy! We tried now 6 different software companies (PMS systems) and none of them were able to help and accomplish all they accomplished. Everyone else just promised things, but never made anything work. We chased double bookings around all day. So far we fixed this issue being with this company and they have been amazing and price is very reasonable as well!

Thank you for your continued efforts to improve iGMS.

This is the best company to work with. They were so helpful and always right there to chat when I needed. The software is robust. I really like how well it is structured and so far I have not had a single glitch. Thank you iGMS!

I love the software. I have used it to sync my calendar on several platforms and take direct bookings as well. Its easy to use and works great. But the best part is their customer service. The team is always so helpful and provides step by step on how to do things. They are awesome! Highly recommend!!

IGMS has made things EASY for us! They are always at our fingertips if we have questions, and go above and beyond to help if we have questions. HIGHLY recommend!

I have been using iGMS for 3 years now and primarily started to because I am a couple of platforms and thought it would help me not to double book my reservations. It was very easy to set up with the help of customer service and I feel like it's been very easy to use. I don't have anything to compare to but also would say I'm not interested in looking into another product because we are having no issues.

The platform and interfaces are VERY easy to navigate and make the data very easy to visualize. The service is exceptional. Someone responds very quickly and ALWAYS provides a solution. iGMS is an excellent value and has completely removed the stress from managing my properties.

I have been working with iGMS now for more than 2 years. They are always great to work with. Whenever I “mess” something up….. and that happens, believe me, iGMS staff is always very ready and willing to straighten things out. I would highly recommend their service to persons working with on line vacation rental properties. Tom