Igetaustralia Reviews 

312
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 262 reviews, reviewers had a great experience with this company. Customers consistently praise the efficient delivery service, often receiving their orders quickly, sometimes within just a few days, and appreciate the clear communication with tracking and updates. Reviewers are also very satisfied with the products, noting they are authentic, arrive in perfect condition, and find the service professional, easy to use, and reasonably priced. However, some customers also noted significant issues with their orders, including prolonged delays or complete non-delivery. A few others mentioned receiving incorrect items or experienced product quality concerns like items not working as expected.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with fast... See more

Product

Customers had positive experiences with product, often praising the quality and variety available, with many... See more

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and excellent... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers feeling that prices are too high, leading... See more

Reviews shaping this summary

Rated 4 out of 5 stars

IGET is very popular in New Zealand but why can't they be made with the actual flavors instead of adding pomegranate, lychee etc....these are what alot of buyers here don't like and get put off from b... See more

Company replied

Rated 4 out of 5 stars

Update: 24/05 on its way should receive on Wednesday TY IGETAUSTRALIA. Update 21/05/26 STILL not received my products, over 2 WEEKS and still NOTHING. Have tried emailing and unable to get through... See more

Rated 4 out of 5 stars

I have been a loyal customer to IGET AUSTRALIA for a few years now. I appreciate all team members efforts to deliver my orders as requested. 98% of my experiences have been delivered correctly and pro... See more

Company replied

Rated 5 out of 5 stars

Placed another order yesterday via the new site from the newsletter. Paid this morning.... fingers crossed I get this order as quickly as the last two. Was a little worried because I couldn't pa... See more

Company replied


Company details

  1. #2 of 2 best companies in Vaporizer Store

Written by the company

Welcome to IGET Australia, your trusted online vape store for high-quality disposable vapes and accessories. We stock Australia’s most popular vape brands, including IGET Bar Pro, Ali Bar Bar, Rabbeats, Vapehub, and many more. Our mission is to provide the best vape products at affordable prices with the fastest delivery in Australia. At IGET Australia, you’ll find a wide selection of premium disposable vapes and flavour-packed devices designed for smooth performance and long-lasting satisfaction. Whether you’re chasing bold flavours, powerful hits, or sleek, easy-to-use designs, we’ve got the perfect vape for you. We’re known for our express shipping Australia-wide, ensuring most customers receive their orders in just a few days. Our fast processing, secure packaging, and reliable customer service make buying vapes online quick and hassle-free. Choose IGET Australia for unbeatable vape prices, trusted brands, and lightning-fast delivery. Discover why we’re one of the most reliable and recommended vape stores in Australia — where quality, convenience, and speed come together for the ultimate vaping experience.


Contact info

4.2

Great

TrustScore 4 out of 5

312 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(312)

262 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This website is scamming

This website is scamming. Been 10 days still nothing happens, no reply email or text. This a scam website i had lost $200 for this shit. Don’t trust the good reviews on here that is fake reviews.

14 June 2026
Unprompted review
Rated 1 out of 5 stars

Placed an order and received the…

Placed an order and received the confirmation email. Replied to the email as instructed. Nothing further was received. No notification that my goods were posted...Nothing! I have tried emailing again, no reply. Tried the 'contact us' button on the website, nothing. Tried phoning the number on the website, nothing, doesnt even ring through. Was very hopeful after reading such positive reviews on here. I guess I shouldnt be surprised when doing stuff like this. Expensive lesson learned.

17 June 2026
Unprompted review
Rated 1 out of 5 stars

I am yet after 2 weeks waiting for any…

I am yet after 2 weeks waiting for any sign of tracking or even mine been sent. Then I go onto my order and click on tracking and it says this website no longer available. Money back please if you can't supply

17 May 2026
Unprompted review
Rated 1 out of 5 stars

100percent scam this company

Placed order with this company ,but they never respond they blocked me off there site ,this company is 100percent a scam save your money they never respond scam scam scam scam

7 May 2026
Unprompted review
Rated 4 out of 5 stars

Site is legit

Site is legit. Fast postage. Can only pay with pay id or bank deposit. Known for out of date vapes. Tonnes of variety. Getting very expensive though.

1 May 2026
Unprompted review
Rated 4 out of 5 stars

Order placed and paid 4 items 05/05/26

Update: 24/05 on its way should receive on Wednesday TY IGETAUSTRALIA. Update 21/05/26 STILL not received my products, over 2 WEEKS and still NOTHING. Have tried emailing and unable to get through on the website or info @ iget Australia .com. Update 13/5/26 my order shipped, very happy now that my parcel on its way. Order 202605050097 placed and paid 4 items 05/05/26
No correspondence
Sent email 11/5/26 nil reply
Sent email 12/05/26 nil reply
Still waiting for my order or any correspondence

5 May 2026
Unprompted review
Rated 1 out of 5 stars

I was looking for IGET Vapes on Google…

I was looking for IGET Vapes on Google and this particular website came up, I looked in the website for the product I wanted, and I saw the one I want, and they came in a bundle of 10 as well, it was priced at $620 for that product, I purchased the package on the 28/04/2026 when I went to the checkout, they added $31 for express shipping on top of the of the $620 which the total came to $651.

The system said that the package would take 2-3 business days for it to come to my address.
My order number is 202604280161.
I placed my order, but until today, I have not received anything and I have emailed them so many time, and not once did they respond back to me.

The only way you communicate with the company is to write a message on their website, but you don't know if your message gets properly sent to them or not because I have not received any reply from them and there is no record of it.

I'm not sure if this website is a SCAM or if they are REAL.
The real problem is they don't communicate properly or at all.
So, I still am hoping I get my product or they get back to me because $651 is a lot of money.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

I had placed many orders with no…

I had placed many orders with no problems. I ordered on 2 january2026. Order number 202601020329 and have not received. Have emailed many times only responded once initially saying it would be delivered when stock was in. Since then no reply. Poor service non delivery and no response.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

There was a slight delay due to public…

There was a slight delay due to public holiday and ofcourse i went into worst case scenario mode!

Staff continuously reassured me and ...well they were not lying!

Got tracking number when they said i would and it's all going to plan!

I will be more patient and calm on my next order and trust fully in this reliable business!

I will update my review once delivery has been received, but overall I'd recommend this store to anyone!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

100 percent recommend to everyone!!

What a phenomenal team! They are not wrong when they say they ship in 24 hours!! Ordered from these guys twice and received them within 2 days and I'm rural!! Will be ordering from them again!!
Thankyou Igetaustralia!!

27 April 2026
Unprompted review

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