I would like to thank Rudy from Ionos support for his kindness and professionalism. I had accidentally blocked my email account, and he managed to solve the problem with great patience and care.... See more
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Ho parlato con Mattia che con la massima professionalità, chiarezza e in un tempo minimo mi ha risolto un problema piuttosto complesso. MI complimento. ******* I phoned and talked to Mattia who so... See more
Company replied
False advertising. Whether it's due to a corporate oversight or sheer malice, the first banner states a price locked for 24 months, on the service configuration page it drops to 12, and at checkout it... See more
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Assistance are wonderful, they explain you step by step everythings. If you meet some issues during installation..don't worry, you can call a telephone number 7 by 7 h 24 , a person will follow you t... See more
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Company details
- Web Hosting Company
- Cloud Computing Service
- DNS Provider
- e-Commerce Solution Provider
- Email Service Provider
- Website Designer
About IONOS | ionos.it
Written by the company
Chi siamo
IONOS è un provider di hosting e cloud leader in Europa, che offre alle aziende e ai privati soluzioni digitali sicure, innovative e basate su un’infrastruttura solida e sostenibile.
Soluzioni di hosting
Offriamo ai nostri clienti una vasta gamma di prodotti come: domini, strumenti per creare siti web, soluzioni per l’e-commerce, WordPress e server dedicati. Con oltre 25 anni di esperienza, siamo la più grande azienda di hosting in Europa e ci impegniamo a fornire ai nostri clienti soluzioni digitali d’eccellenza al miglior rapporto qualità-prezzo.
Soluzioni cloud
IONOS offre tutti i prodotti di cui hai bisogno per la trasformazione digitale della tua azienda. Le nostre soluzioni sono rivolte sia alle aziende private che al settore pubblico e rispettano i più alti standard di sicurezza. Acquistando i prodotti IONOS otterrai prestazioni scalabili che includono il nostro pluripremiato servizio di assistenza clienti.
Ecco perché scegliere IONOS
Con più di 22 milioni di domini registrati e più di 8 milioni di contratti stipulati con i nostri clienti, siamo uno dei provider di hosting e cloud leader in Europa. Da oltre 25 anni sviluppiamo soluzioni digitali innovative e garantiamo ai nostri clienti la massima protezione dei dati nel rispetto dell’ambiente. Se hai una domanda o hai bisogno di aiuto, puoi contare sul nostro servizio di assistenza clienti e rivolgerti al tuo consulente personale.
Contact info
4.3
Excellent
1K reviews
Asks customers to review
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Assistenza preparata e disponibile
Assistenza preparata e disponibile, Grazie Gianfranco, Grazie Lorenzo, grazie a tutto lo staff di Ionos
21 September 2023
Unprompted review
Reply from IONOS | ionos.it
Ciao,
Siamo felici di sapere che hai avuto una buona esperienza con il nostro staff di assistenza! Grazie per i tuoi complimenti a Gianfranco, Lorenzo e al resto del team di IONOS. Siamo qui per aiutarti in qualsiasi momento.
Saluti,
Monica, IONOS
5 Star customer service
5 Star customer service, a very reliable partner.
21 July 2023
Unprompted review
Reply from IONOS | ionos.it
Ciao Cosimo,
Thank you so much for rating our service as a 5 star! We are glad you are happy with our services.
Thanks!
Monica, IONOS
Assistance are wonderful
Assistance are wonderful, they explain you step by step everythings. If you meet some issues during installation..don't worry, you can call a telephone number 7 by 7 h 24 , a person will follow you to solve and problem. TOP
Then price are competitor and hosting very fast
2 June 2023
Unprompted review
Reply from IONOS | ionos.it
Hi Roberto,
Thank you for your kind words! We're glad our assistance has been helpful, and we're committed to providing reliable support 24/7. Your satisfaction is our top priorty and we appreciate your feedback.
Regards,
Monica, IONOS
Whoever answered was very helpful
Whoever answered was very helpful, despite my lack of experience with websites, he gave the right suggestions.
1 June 2023
Unprompted review
Reply from IONOS | ionos.it
Hi Liliana,
Thank you for your review! It's always great to know that the suggestions provided were on point and addressed your needs.
Regards,
Monica, IONOS
Great assistance and website building
Great assistance and website building very easy, ok for starters!
5 January 2023
Unprompted review
Reply from IONOS | ionos.it
Hi Alessandra,
Thank you so much for your kind review. We'll keep working like that!
Best
Jorge, IONOS
An Answer for every Question!
I really like the customer service. Having a dedicated referral for my every single request is the most appreciated feature. Thank you very much Daniela!
21 April 2023
Unprompted review
Reply from IONOS | ionos.it
Hello Gianmarco,
We really appreciate your feedback and we are overjoyed that you consider our personal consultant our greatest feature.
Regards,
Monica, IONOS
The person on the phone was very kind…
The person on the phone was very kind and supportive and efficient
24 March 2023
Unprompted review
Reply from IONOS | ionos.it
Hi Paolo,
That is great feedback, thank you for your review!
Regards,
Monica, IONOS
The interaction with operators by phone
The interaction with operators by phone. They called me after receiving 2 emails, in a few minutes.
3 March 2023
Unprompted review
Reply from IONOS | ionos.it
Hello Irene,
Thank you for your feedback! We're thrilled to hear that you had a great experience with our phone operators. Our goal is to provide excellent customer service and we're glad that we were able to reach out to you promptly after receiving your emails.
Regards,
Monica, IONOS
Supporto efficiente
La sistemista che ha gestito il mio problema era preparata ed è stata risolutiva.
2 January 2023
Unprompted review
Reply from IONOS | ionos.it
Ciao Andrea,
Grazie per il tuo feedback sul nostro supporto. Siamo lieti di essere stati d'aiuto
Saluti,
Monica, IONOS
Fast, concrete, detailed
Fast, concrete, detailed
Fast in answer
Concrete in giving a solution
Detailed in analyzing the issue
14 December 2022
Unprompted review
Reply from IONOS | ionos.it
Hello Michele,
Happy to hear that!
Thanks,
Monica, IONOS
Using their service since 2017.
Using their service since 2017.
Highly satisfied.
17 October 2022
Unprompted review
Reply from IONOS | ionos.it
Hello,
Thank you for your kind review! We are happy that you have been with us for many years now and that you are greatly satisfied.
Regards,
Monica, IONOS
Monica (and all her Distinguished…
Monica (and all her Distinguished Colleagues) is very professional and she does not overlook the fact that eveybody his an human being before to be a customer. She solved quickly my problem with a smile.
13 September 2022
Unprompted review
Reply from IONOS | ionos.it
Ciao Stefano,
Thank you for this lovely review! We will give this feedback to our colleague.
Regards,
Monica, IONOS
Excellent customer service
Excellent customer service! A simple chat with the technician and everything went smooth as butter.
9 September 2022
Unprompted review
Reply from IONOS | ionos.it
Ciao Mattia,
That is great news! We are glad the service was excellent.
Regards,
Monica, IONOS
Company with excellent customer…
Company with excellent customer service! absolutely recommendable!
4 August 2022
Unprompted review
Reply from IONOS | ionos.it
Hi Claudio,
Thank you so much for your review! We are glad to know you are so happy with our support team.
Best
Jorge, IONOS
Mattia mi ha reso un ottimo servizio
Ho parlato con Mattia che con la massima professionalità, chiarezza e in un tempo minimo mi ha risolto un problema piuttosto complesso. MI complimento.
*******
I phoned and talked to Mattia who solved a rather complex problem of mine with clarity and professionalism. All in a very short time. I congratulate you.
26 July 2022
Unprompted review
Reply from IONOS | ionos.it
Ciao,
La tua recensione significa molto per noi e ci conferma di essere sulla strada giusta!
Saluti
Jorge, IONOS
Great experience
The price are competitive and at the same time the quality of product is very good. The staff for support are always welcoming, great and available.
26 June 2022
Unprompted review
Reply from IONOS | ionos.it
Hello,
Thank you for your review. We will continue to provide the fantastic service our customers deserve.
Regards,
Monica, IONOS
Reply from IONOS | ionos.it
Hola,
¡Muchas gracias por tu valoración!
Saludos
Jorge, IONOS
I purchased a domain (.com)
I purchased a domain (.com), it was super cheap 1 euro per one year and then 10 euros per year. And the business email is free! Loved the service.
28 May 2022
Unprompted review
Reply from IONOS | ionos.it
Hi Tulasi,
Thank you so much for your review! We are glad you are so happy with us.
Best
Jorge, IONOS
Reply from IONOS | ionos.it
Ciao Laura,
Grazie mille per aver trovato il tempo di condividere la tua esperienza con la nostra azienda.
Saluti
Jorge, IONOS
Everything perfect!
Got a domain here 1 year ago and still 0 problems.
Moreover, i forgot to re-new it and in less than an hour they recovered it (everything done via quick telephone call). Perfect
20 April 2022
Unprompted review
Reply from IONOS | ionos.it
Hi Marco,
Thank you so much for your rating. We are glad to know you are so happy with us.
Best
Jorge, IONOS
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