Hurak Reviews 

1,735
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, patient, and knowledgeable instructors who explain course materials clearly and keep the classes extremely engaging. Many participants also highlight that the learning environment is very supportive and well organized, making it easy to understand complex topics and successfully pass their qualifications. However, some customers also noted frustrating issues with technical glitches on the website, login failures, and unhelpful support responses. A few reviewers felt that the online course content did not adequately prepare them for the actual exams, while others experienced booking confusion.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during training sessions.... See more

User experience

Users describe positive interactions with user experience, highlighting smooth and seamless processes.... See more

Service

Clients share positive opinions on service, highlighting helpful and well-organized training courses.... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as helpful, patient, and... See more

Product

People report high satisfaction and positive experiences with the product. Reviewers frequently describe the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The room and facilities were very good. The staff were polite and helpful.More importantly, the trainer , Mustapha did very well. He has indepth knowledge in security and has the required teaching ski... See more

Rated 5 out of 5 stars

Truly a great experience. Mustafa was very clear, concise and considerate to other peoples learning abiities. It was worth every penny that i did'nt have..lol. i would reccommend going here if you ar... See more

Rated 5 out of 5 stars

Great trainer. Good venue. Material covered that was needed for the qualification. Was good to refresh the theory as I was a bit rusty! Knowledgeable tutor. Smaller groups meant we had some good discu... See more

Rated 5 out of 5 stars

Simple and effective teaching. Gracious and patient staff. Couldn’t have made my experience more smooth.



Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(1,735)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company jus lie they say its with…

This company jus lie they say its with them but send you too another company which has nothing too do with them at all and when asked help asking u too pass ya sia course they completly refuse too.im so disapointed with these

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Mustafa

Mustafa, the instructor was super professional and personable. He kept the course brief and interesting but maintained a high level of detail. He is an asset to the team.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

I went to do my First Aid At Work…

I went to do my First Aid At Work renewal Course i was very impressed with Hurak as Usual. The Training Instructor Mustapha had very excellent subject matter knowledge. The first aid handbook given to learners during the lesson was very professionally designed and it greatly aided learners learning overall Hurak was excellent as usual !

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Thoroughly enjoyed the day

Thoroughly enjoyed the day found it very beneficial, and interesting
Much more in-depth than my previous course provider

Also, our tutor Mustafa was brilliant in delivering the course content, whilst making it fun and enjoyable.
Mustafa was very professional and knowledgeable, with incredible patience and the ability to control the room

Excellent service

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Completed my SIA Door Supervisor refresher

Completed my SIA Door Supervisor Refresher Course with Coach Mustafa and, quite frankly, the man could probably make a fire-safety briefing feel like an evening at the theatre.

He’s incredibly engaging, genuinely funny, endlessly positive, and has that rare ability to keep a room focused without making the course feel remotely tedious. Everything was explained clearly and professionally, but with enough humour and personality to ensure nobody was staring longingly at the clock by lunchtime.

An excellent instructor, a thoroughly likeable chap, and someone who clearly knows his subject inside out. If all mandatory refresher training was delivered like this, people might actually look forward to it.

Would absolutely recommend Coach Mustafa. Top gentleman and a credit to the profession.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Top tier instructor

It was great,the instructor Mustafa was nice and very friendly.I thoroughly enjoyed the course and would 100% recommend!!

21 August 2026
Unprompted review
Rated 5 out of 5 stars

"Absolutely fantastic SIA trainer

"Absolutely fantastic SIA trainer , Mustafa! Clear, patient, and made every topic easy to understand—even the tricky bits. Real-life examples made learning stick, and they took time to answer every question. I felt fully prepared and confident going into the exam. Highly recommend!"

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I would rate Mustafa as a very good…

I would rate Mustafa as a very good teacher. Great explanations and stories which made it easy to learn, understand and remember. Also a friendly environment was created by our co-ordinator

18 August 2026
Unprompted review
Rated 5 out of 5 stars

The instructor is very good


The instructor is very good, competent and professional in instructing me.

Mustapha made the whole learning process interacting, engaging and easy to assimilate

I will highly recommend him

16 August 2026
Unprompted review

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