Pocket Reviews 

4,222
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,819 reviews, reviewers overwhelmingly had a great experience with this company. Many people note that the artificial intelligence perfectly summarizes long meetings and accurately transcribes every single important detail of the conversation. Consumers describe the product as an absolute game changer that is extremely portable, very simple to set up, and wonderfully helpful for daily organization. However, some people mentioned experiencing initial difficulties with connecting the device, handling synchronization, or figuring out how to use the mobile application properly. Reviewers also explained that it takes a little patience to get used to the new technology and extract all the required information successfully.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy and intuitive the device is to... See more

Product

Clients share positive opinions on product, describing the device as an absolute game changer that excels at... See more

Application

Customers had positive experiences with the app, praising its ability to seamlessly capture, transcribe, and... See more

Quality

Consumers find quality to be exceptional, expressing strong satisfaction with the product's performance and... See more

Artificial intelligence

Customers consistently note positive experiences with artificial intelligence, expressing high satisfaction... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Pocket app, it is a very dependable app/gadget to record meetings, church online sermons. You are not obliged to pay an extra subscription if it doesn't applies to your needs. The app summarize... See more

Rated 5 out of 5 stars

I was having a lot of trouble connecting the pocket to the app. Overa a period of time and was missing out on the meeting notes I needed to have. Contacted Pocket help on a Sunday night when I did not... See more

Rated 5 out of 5 stars

We recently made a major ($100,000) investment toward a safer retirement strategy. When the gentleman who came to our house to explain what would be done and how it would work on our behalf, I activ... See more

Rated 5 out of 5 stars

I think Pocket is a great invention! It takes a big burden off the people using it. It actually relieves the stress of having to keep up with so many of our own thoughts and ideas. We know it will... See more


Company details

Written by the company

Take Notes in the Real World!


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(4,222)

4,208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing little device!

Great device! I bought two—one to record my tarot readings for journaling and reflection, and one to use at work capturing meeting minutes.

A fantastic summary, to-do list and meeting notes are generated which very accurately and succinctly capture the most important ideas.

I’m thinking about purchasing more devices for gifts…

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Pocket Saves Time, Money & Energy, all short in the PM World

Pocket is a non negotiable, must have, EDC for me and should be for anyone that is busy, feels like they never catch up or just need to shave some time somewhere in their daily routine. Customer Service is top notch. Catch the current promotion & change the way you do meetings! Not going through hand written scribbles, iPad pencil whipped notes pretending it's paper & knowing that you missed at least something, these are all things of the past! Be part of the meeting knowing you have it all on record and weren't on your laptop taking notes or worse, distracted by your inbox. App on phone & laptop are both simple. Other devices limit usage? Are you kidding me? If the device is useful the last thing you need is to budget time and usage. I use mine all day every day work, life & play! Customer Service is so you good you'll wish yours was as prompt & thorough!

19 August 2026
Unprompted review
Rated 5 out of 5 stars

The full transcripts and audio recordings are great but the summaries are exceptional!

The full transcripts and audio recordings are invaluable, but the summaries are truly exceptional. In retirement, I rely heavily on Pocket to handle detail-dense phone calls on my iPhone—everything from navigating complex health insurance claims to resolving merchandise order issues and handling customer service escalations.

Knowing I don't have to write down every detail gives me total peace of mind to stay completely present in the conversation. Being able to review a 15-minute, detail-heavy call in just a few seconds through the summary is a massive time-saver.

It’s also proven to be an incredible asset for in-person medical visits and the occasional telehealth appointment recorded on my PC. Pocket has completely eliminated the stress of capturing important details, allowing me to focus on what matters most.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Time management

Pocket has saved me a lot of time when going back to review meeting notes. It also allows me to spend more time paying attention to the meeting rather than trying to capture the important points throughout the meeting.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

My use case experience

I came to know about the product through SNS, and at first, I was not sure about the product as it sounded too good. After seeing the ad few times, I became interested with the product and started comparing with other similar product. Although there are other options, I decided to get the Pocket as it was reasonable in pricing, and the review was amazing. After delivery, I had the opportunity to visit a bank to open an account, so as a test case, I used the Pocket for the 1st time. The interface was easy with user friendly simple operation, so I was able to record and to make a summary of the explanation made by the bank staff.
I have only started using the Pocket recently, but it seems like a product that well meets what is being explained in the product advertisement, and would highly recommend others to try it.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great, quick customer service.

Always a pleasure to deal with!

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Pocket is a great product and with great support

Immediate response not only to the placed order but also to the specific needs I had in terms of invoicing.
The product is great and improving .
Use it all the time for professional and private stuff.
Strong candidate to my private product of the year award ! ( And I do use and have access to a lot of tech products )
Luis Alves - Yonos

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Pocket makes a real difference

Pocket has made a real difference as I work with my father planning his estate. Being able to quickly provide meeting notes and a written record of our meeting discussions has been extremely helpful.
Pocket is a must use tool.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience so far

Very good experience so far. I have not fully explored all capabilities of the Pocket device. However, the summaries of my recordings are well written and if not there is an option to revise them

1 September 2026
Unprompted review

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