Hansesgården Reviews 

4,615
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Dealing with your company is absolutely brilliant however UPS was terrible so incompetent and difficult to contact and speak to a person A great product really pleased I have them

Company replied

Rated 5 out of 5 stars

All items matched the description and are of good quality. Parcel received very fast.

Company replied

Rated 1 out of 5 stars

Extremely bad experience with shipping and delivery to Europe. Even it is not specified that the standard delivery is to pickup point. The seller is shipping it to pickup point. In my case I have no... See more

Company replied

Company details

  1. Pet Store

Written by the company

Hos oss på Hansesgården hittar du utställningstält, kylprodukter, leksaker, hundburar, silverdukar, silvertäcken, böcker, nosework-grejer, hundgodis och koppel. Här finns även saker som är bra för människor, som broddar, kylarmband, kylväst, kylkeps och bandana. Bra grejs till både din hund och dig! Vi använder nu Lipscore för insamling av omdömen. Du hittar hela vårt sortiment på www.hansesgarden.se


Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(4,615)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bra service

Bra service, bra saker

16 October 2022
Hansesgården logo

Reply from Hansesgården

Hej Åsa. Bra service och bra saker, det låter verkligen superduper det tycker vi!

Rated 5 out of 5 stars

Excellent!

All items matched the description and are of good quality. Parcel received very fast.

19 September 2022
Hansesgården logo

Reply from Hansesgården

Hi Natacha. Thanks for your kind words. We hope to see you as a customer soon again.

Rated 5 out of 5 stars

Dealing with your company is absolutely…

Dealing with your company is absolutely brilliant however UPS was terrible so incompetent and difficult to contact and speak to a person
A great product really pleased I have them

23 August 2022
Hansesgården logo

Reply from Hansesgården

Hi Elaine. Thanks for kind words. We are sad to hear about UPS, but we are glad that you think that we are brilliant and that you like the product. Hope to see you as customer again :)

Rated 5 out of 5 stars

Supersnabb leverans!

20 August 2022
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Reply from Hansesgården

Tja Jenny. Tack för din feedback och såklart superskoj att du gillade vår leveranshastighet. Må väl.

Rated 1 out of 5 stars

Extremely bad experience with shipping…

Extremely bad experience with shipping and delivery to Europe. Even it is not specified that the standard delivery is to pickup point. The seller is shipping it to pickup point. In my case I have no option to go to pickup point. They complete ignored any responsibility for misleading information on their webpage, where it is not clearly stated that standard delivery means pickup point.
As the parcel is shipped to pickup point there is no option to refuse the parcel, plus if it would be shipped back they will charge you 13 EUR. Do not recommend if you need delivery to Europe. The seller even did not provide a invoice even it was server times requested.

5 July 2022
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Reply from Hansesgården

Hi WMA. We regret that you are dissatisfied with us. The package, which you chose not to pick up, contained a receipt for your purchase. And upon request, we have also emailed you a receipt.

We thank you for the feedback regarding the info about standard delivery and have now clarified the information on our website.

Rated 5 out of 5 stars

Supersnabb leverans

15 April 2022
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Reply from Hansesgården

Hejsan Suzanna. Tack för din feedback gällande ditt köp hos oss. Vi önskar dig en fin dag och hoppas få se dig som kund snart igen.

Rated 5 out of 5 stars

Good versatile site

Great service and perfect with shipping all over Europe! Will definitely order again.

23 March 2022
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Reply from Hansesgården

Hello Martina. Thanks for your kind words. We hope to see you soon again. Have a nice day.

Rated 4 out of 5 stars

Quick and easy

The product i wanted was out of stock but I left my email and within a few days I got a notice that the product was avaliable.
Ordered 2021-12-30 and got it delivered 3rd of January (the next workingday). Homedelivery to my mailbox.
Could wish for cheaper delivery, but it was okay.

6 January 2022
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Reply from Hansesgården

Hi Sara. Thanks for your kind words. We hope to see you soon again.

Rated 4 out of 5 stars

Very pleased with the purchase!

Quick response and shipment, good quality item, carefully packaged. Very satisfied, would recommend!

22 December 2021
Hansesgården logo

Reply from Hansesgården

Hi Sofia. Thanks for your kind words. We are so happy to read that you are pleased with us.

Rated 5 out of 5 stars

They are great

They are great, I always receive my orders on time!

1 December 2021
Hansesgården logo

Reply from Hansesgården

Hi Amina. Thanks for your kind words. We hope to see you soon again.

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