Hostworld Internet Limited Reviews 

434
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and the prompt, highly reliable support they consistently receive when resolving various technical issues together. Many people deeply appreciate the welcoming personal touch, clear ongoing communication, and the remarkably smooth transition of services maintained over many years of business. Some reviewers were not happy with unexpected service disruptions, server downtime, and the strict resource limits applied to virtual private servers. A few consumers also mentioned experiencing frustrating delays, slow support replies, and significant difficulties when attempting to resolve technical problems with their hosting accounts.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting reliable performance, amazing... See more

Customer service

People report positive experiences with customer service, noting that support agents are consistently... See more

Staff

Reviewers express great appreciation for the staff, highlighting their first-class, friendly, and personal... See more

Response time

Users describe positive interactions with response time, highlighting swift and efficient support for various... See more

Website

Customers report deep satisfaction with website hosting services, noting long-term loyalty and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with Cali.co.uk now Hostworld for 26years. I could not recommend them more. I am still dealing with Kirsty through the Cali section and Kirsty always comes up with a first class service in... See more

Rated 5 out of 5 stars

The support team at Hostworld are second to none. When I've had queries or problems the response has been prompt and quickly sorted - even when it's been down to my own ignorance rather than a technic... See more

Rated 5 out of 5 stars

I became a Customer of Calico many years ago and received brilliant help and service during the ensuing years. When Calico became part of Hostworld I was concerned the service might not be as good b... See more

Rated 5 out of 5 stars

I registered with Calico in the old days, nearly 30 years ago - I didn’t know what I was doing then and still don’t really! The help and support that I have had from the staff of Calico and then Hostw... See more


Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. DNS Provider
  5. Internet Service Provider
  6. VPN Service

Written by the company

Hostworld provides great value web hosting, reseller hosting, NVMe SSD VPS & dedicated servers and domain name registration. For 24/7 UK support please log a ticket via http://portal.hostworld.uk.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

434 reviews

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4-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(434)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are on the ball

I have been with Cali.co.uk now Hostworld for 26years. I could not recommend them more. I am still dealing with Kirsty through the Cali section and Kirsty always comes up with a first class service in the event of any glitches occurring. There is never a big time lag between communicating and things being actioned. Any fears I might have had when Cali became part of Hostworld have been long allayed. Excellent service

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant web and email hosting for a small charity

The Paristamen Charity has been using Hostworld to host our website and email for several years. Although we have had a few minor hiccups, they are so responsive when something arises, and get back to me promptly with well-explained answers. I have also used them for other organisations where I am involved. I would certainly have no hesitation on recommend Hostworld to other small/medium charities and voluntary organisations.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

I have nothing to say except that I am…

I have nothing to say except that I am sorry for long suffering Kirsty. She has been an absolute rock and has dug me out of many a hole over the many years we have been together for which I am eternally grateful.
I did worry when it changed over to Hostworld but I need not have - nothing has changed you still get the same personal touch and the same great service - thank you.
Wendy x

15 August 2026
Unprompted review
Rated 5 out of 5 stars

I registered with Calico in the old…

I registered with Calico in the old days, nearly 30 years ago - I didn’t know what I was doing then and still don’t really! The help and support that I have had from the staff of Calico and then Hostworld has been outstanding and I cannot imagine moving elsewhere.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Fast at resolving problems

Whether in relation to my personal domain name and email accounts or those for organisations I manage, when a problem arises, Kirsty and her colleagues at Calico in Cromarty (now part of Hostworld) are quick to identify the problem, explain it to me in language I can understand and then resolve it as speedily as possible.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

24 Years and no reason to change

My company has used Hostworld for the best part of 24 years, unlike many other suppliers I have never had cause to look at changing, when I have an issue i just open a ticket and withing an hour a reply comes back together with the rectification.

Great customer service Hostworld

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support

Excellent support. Quick, prompt, reliable.

Had some major malware attacks over the last few years.
Hostworld have been there to support me throughout.

Extremely grateful.

You pay for what you get. Yes you pay a little extra in comparison to the cheap providers, but do their customer service levels match up? Ultimately, are you prepared to take the risk over a few $/£ extra per month. The choice is yours, choose wisely.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

I am impressed

I am impressed with the expediency of Hostworld in answering my questions and dealing with problems. My family in Canada sometimes wait days for their provider to assist them. So I am pleased and reassured to have Hostworld ready to assist me. Their customer service is first-class.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Well designed systsm

Easy and accurate web design and application. I am happy with my experience of building the website and its allowance and reception.

1 September 2025
Unprompted review

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