I bought a lamp, but It didn't encountered my expectations. I wanted to send it back, but shipment's costs were very high. At the end they gave me a 40% discount and I will try to use the lamp for a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 2% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt support for delivery inquiries…
Prompt support for delivery inquiries and additional technical support for the replacements of a part. Great products.
One light broke in transfer and…
One light broke in transfer and Homelights replaced it promptly without requesting to ship the broken item back as is customary. Thank you
Wonderful experience
Wonderful experience. I bought 4 lights and I needed a complicated delivery in a special time window… the exceptional customer care service did a fantastic work and made this possible (special thanks to Anja, who nicely assisted me and took care about everything in a perfect way!). The products are very nice and I am going to enter the second round of buying…
We bought three wonderfull ceilinglamps.
We bought three wonderfull ceilinglamps, in a very good qualty, 2 in metal, 1 in glass for a very good price. We received the lamps very quickly, there was also a good communication about our orders. So, thank you. We are fan.
I had a great experience with the…
I had a great experience with the customer support team. They responded very quickly to my request, were professional, and resolved my issue efficiently. Their responsiveness and willingness to help made the whole process smooth and stress-free. I really appreciate the excellent service and would definitely recommend them.
I’m genuinely very happy with my…
I’m genuinely very happy with my purchase. The ordering process was smooth, the shipping was fast, and everything arrived perfectly.
The lights look even better in real life, and I constantly receive compliments from friends and family. I have absolutely no regrets about my purchase. If I ever need more lighting, I will definitely order from you again and happily recommend your brand to others.
Thank you for the great experience!
Kr, Merve.
Fast delivery and outstanding service
I recently purchased a hallway light and I am very happy with it. It looks elegant and modern, gives a lovely warm light, and the quality is excellent. Delivery was smooth, and the customer service was helpful and professional. I would happily recommend this product and company.
Friendly customer service
Good customer service and friendly communication. The product looks nice and the team was helpful in resolving my request. Thank you!
All the lamps that I ordered from…
All the lamps that I ordered from Homelights are incredible and looks really nice
Nice product and service
The product came in a few days and was exactly as the photos on the website.
Disapponting items quality
Disapponting items quality. My mistake - I opened the box with two bedroom lamps I ordered quite later after I received them (I'm in a middle of the renovation) and I found items quality severely different from description/expectation, despite a not low price point. Tried to sort it out amicably with support, but their solution was just a 10% discount on the next order. Ended up purchasing other items somewhere else and drop away this cheap crap I got, which has been sold as design items. Sorry.
This website impersonates a Chinese…
This website impersonates a Chinese company. My payment went to China, and the lamps I did order were shipped from China. Both lamps arrived damaged, have baseplates of different sizes (for the same item with a different color). The quality is very low.
Nice designs
Shipping took very long time. Obviously products come from China, not NL.
Lamp for dinibg table was a bit small for my room. Design is nice.
For wooden, light color lamp the electric cord is black which bothers me a bit.
The service hotline was very friendly…
The service hotline was very friendly and solution orientated. I really would recommend the shop.
Happy with travertin light
We recently bought a round travertin ceiling light for our living room and are very satisfied. The product and the light is in very good condition and we are happy with it. We can recommend the seller!
The package was useful and practique
The package was useful and practique. It also wasn't difficult to install so I appreciate this product so much. Everyone who cames home loves it!
I absolutely love my PH5-style Nordic…
I absolutely love my PH5-style Nordic ceiling lamp! The quality-to-price ratio is exceptional, and after a week of use, I’m genuinely impressed with it.
What I love most is the indirect light it provides. The warm glow is soft, comfortable, and never dazzling, creating a beautiful and relaxing atmosphere in the room. It adds a cozy and elegant touch that makes the space feel much more inviting.
I think it’s perfect for an intimate area of the living room or for bedrooms, where you want a warm and pleasant ambiance without harsh lighting.
Excellent design, great quality, and outstanding value for money. Highly recommended!
10/10. ⭐⭐⭐⭐⭐
i have a problem and they have solved…
i have a problem and they have solved very they resolved it in a very professional manner
nice lamps
Really satisfied with the product
Really satisfied with the product, well made and quality. Very fast shipping.
Lots of beautiful products to choose from, with an endless variety of styles and tastes. Excellent communication.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.