Kaisermobel Reviews 

90
TrustScore 2 out of 5

1.9

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Company details

  1. Furniture Maker
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Sofa Store

Written by the company

Über Kaiser Möbel – Qualität trifft Stil Kaiser Möbel steht für zeitloses Design, hochwertige Materialien und kompromisslose Qualität. Als Möbelhersteller mit Leidenschaft bieten wir eine sorgfältig ausgewählte Kollektion an Sofas, Sesseln, Betten und weiteren Wohnmöbeln, die Funktionalität mit Ästhetik vereinen. Unser Ziel ist es, stilvolles Wohnen für jeden zugänglich zu machen – mit Produkten, die nicht nur optisch überzeugen, sondern auch durch Langlebigkeit und Komfort. Unser Unternehmen legt großen Wert auf Handwerkskunst und Liebe zum Detail. Viele unserer Möbelstücke werden in Europa gefertigt und unterliegen strengen Qualitätskontrollen. Dabei setzen wir auf nachhaltige Materialien und transparente Produktionsprozesse, um Verantwortung gegenüber Mensch und Umwelt zu übernehmen. Kaiser Möbel steht nicht nur für erstklassige Produkte, sondern auch für einen zuverlässigen und persönlichen Kundenservice. Vom ersten Kontakt bis zur Auslieferung möchten wir Ihnen ein rundum angenehmes Einkaufserlebnis bieten. Unsere Lieferungen erfolgen schnell und sicher, und unser Team steht Ihnen jederzeit für Fragen zur Verfügung. Entdecken Sie unsere Möbelwelt und lassen Sie sich von zeitloser Eleganz und moderner Funktionalität begeistern. Wir freuen uns, Ihr Zuhause mitzugestalten!


Contact info

1.9

Poor

TrustScore 2 out of 5

90 reviews

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1.9

All reviews

(90)

70 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT BUY FROM THEM


DO NOT BUY FROM THEM
ALSO NOT ON VENTE UNIAUE
Bought a couch on vente unique from this seller that my mother received as a broken item
Took 2 months for them to pick it up
It’s been 4 months and we’re still waiting for a reimbursement
I contact them once a week and since early July their so called technician has been checking the item to reimburse us after
Honestly, total fraud total scam!!!!!
Order
17749801-A

26 August 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from this website it's an…

Stay away from this website it's an absolute scam!
I ordered a sofa for over 550 Euros + extra cost of 60 euros for delivery to my home on 2nd floor. After waiting for almost 4 weeks when the sofa arrived and I finally used it, the cushion started sagging already due to poor quality of the sofa. Upon exercising my gurantee / right to return the customer service just asked me to pay 90 euros for return label + pack the sofa in its original packaging ready for collection. Imagine, you keeping the packaging for the sofa for more than 4 weeks in the house. Needless to say I will be reporting this website to the consumer bureau because they have already been flagged as a scam. Please be aware and DO NOT ORDER FROM HERE.

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience - I would avoid buying from Kaiser Mobel. Their communication is terrible. I am still waiting for a couch after more than a month. They don’t take any responsibility and keep blaming it on a courier which doesn’t exist. I’ve had a terrible experience and do wonder if the entire set up is a scam. Do not buy from them.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scammers

Absolute scammers. I ordered a sofa with 3-week delivery timeline. I saw the bad reviews mentioning late delivery and thought that I’ll risk it. Shouldn’t have done that. After 4 and 5 weeks I reached out to ask about the status of the sofa. No response. After 6 weeks they CANCELLED THE ORDER with no explanation given. Steer away from these losers.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Broken couch and missing refund.

Broken couch and missing refund.

We ordered a couch, got it delivered, and it was broken. We tried to fix it but weren't able to. Had to send it back (2 months ago), and we're now still waiting for the refund. Nobody is reacting to our mails or phone calls. I thought this was a serious company, but it seems like a scam.

19 January 2026
Unprompted review
Kaisermobel logo

Reply from Kaisermobel

Dear Helge,


thank you for sharing your feedback. 💛

We sincerely apologize for the situation you have experienced — this is not the standard we aim to provide.
We want to clarify the matter as quickly as possible.
Please provide us with the detailed information regarding your order and return so that we can investigate and verify the situation.

We appreciate your patience and cooperation.


Best regards,
Your Kaiser Möbel Team 💛

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