Fulfillrite has been very small business friendly. As a scaling brand, we needed a partner who could be faster than a mom and pop 3PL but still more attentive than a massive warehouse player. Steve wa... See more
Company replied
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Fulfillrite has been very small business friendly. As a scaling brand, we needed a partner who could be faster than a mom and pop 3PL but still more attentive than a massive warehouse player. Steve wa... See more
Company replied
We’ve had a very positive experience with Fulfillrite as our US fulfillment partner. The onboarding was smooth and the platform is simple to use. Orders are processed reliably, and returns are well... See more
Company replied
I received good support during the onboarding process which was great and helped me get everything up and running properly. It was easy to get my inventory to their warehouse and I have been happy wit... See more
Company replied
Steve, our account manager, really makes the fulfillment process so much easier. As a first time user of a 3PL I had many questions in the beginning and Steve always had all the answers. Being from So... See more
Company replied
Fulfillrite is a third-party logistics (3PL) provider that has helped eCommerce and crowdfunding brands ship more than 20 million orders since 2010. We fulfill from three facilities across Lakewood, New Jersey and Salt Lake City, Utah and give brands fast, coast-to-coast delivery within the U.S., plus international shipping for backers and customers abroad. We specialize in small, lightweight products and support everyone from first-time founders to brands shipping tens of thousands of orders a month, and we've handled more than 3,500 crowdfunding campaigns across Kickstarter, Indiegogo, BackerKit, and Gamefound. What clients value most is the combination that's usually hard to find in one place: a dedicated account manager who knows your business, same-day shipping, real-time inventory in our own software, and simple month-to-month terms with no setup fee. Accuracy is where it shows up most. We ship at a 99.8% order accuracy rate, so your customers get what they ordered and you spend less time on reshipments and complaints. New brands also get hands-on onboarding and a real point of contact from day one, which matters most when you're shipping your first campaign or pushing through your busiest season of the year. From your first 100 orders to your next major launch, we keep fulfillment accurate, fast, and personal.
825 Towbin Ave, 08701, Lakewood, United States
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I’ve been extremely satisfied with my experience working with Fulfillrite.
As a small business owner in the early stages of building my brand, having responsive and reliable operational support has been incredibly important, and the Fulfillrite team has exceeded my expectations.
Steve was instrumental in helping me get started - answering questions, helping with account setup, and guiding me through the onboarding process with patience and professionalism. Later, Yosef also helped me work through some early shipping and setup issues, and both of them were consistently very responsive. In many cases, they replied within minutes, and almost always within hours.
That level of responsiveness and support is honestly rare today.
The entire experience has felt professional, smooth, and genuinely supportive for a growing business. I truly appreciate the team’s willingness to help and their attention to detail.
Highly recommend Fulfillrite to other ecommerce and small business owners looking for a dependable fulfillment partner.
Reply from Fulfillrite
We’ve had a very positive experience with Fulfillrite as our US fulfillment partner.
The onboarding was smooth and the platform is simple to use. Orders are processed reliably, and returns are well organized.
Their support has been great as well. Steve has been especially helpful, always replying quickly and helping us resolve things efficiently.
Reply from Fulfillrite
I received good support during the onboarding process which was great and helped me get everything up and running properly. It was easy to get my inventory to their warehouse and I have been happy with the services being provided. Orders get processed quickly (next day at latest) and the support team has been able to help me with any issues I've had. Also the UI is easy and intuitive with an extremely minimal learning curve which is a huge plus as I am always dealing with steep learning curves everywhere else in my business.
Reply from Fulfillrite
These guys were great to work with, even though I had some specific requirements - art prints are tricky to ship, but the team did a great job. Thanks, can't wait to work with you again! :)
Reply from Fulfillrite
Excellent support team, good shipping times, and great pricing made the experience working with Fulfillrite truly worth it for our brand.
Reply from Fulfillrite
I am very satisfied with the customer support and the quality of service I receive. As a growing small business, it is truly a pleasure to be able to ship my products to customers quickly, efficiently, and with minimal effort. It is a significant upgrade from the days when I had to personally visit the post office to send out packages.
For small businesses in growth mode, it is important to pay close attention to the topic of minimum monthly order requirements - something that is essential to understand when entering the world of 3PL fulfillment.
Reply from Fulfillrite
Fulfillrite has been very small business friendly. As a scaling brand, we needed a partner who could be faster than a mom and pop 3PL but still more attentive than a massive warehouse player. Steve was especially great in helping us get set up and taking us through the learning curves of the new WMS.
Reply from Fulfillrite
Outstanding service, great interface and integration options. Dedicated support team with a proper knowledge, no running around as it is common with other fulfillment services. Fulfillrite is definitely the best fulfillment service in my opinion.
Reply from Fulfillrite
Overall best fulfillment partner we've had! Extremely fast shipping and a nice platform to manage it all on with all the integrations. Highly recommend and the team has been such great help when we needed.
Reply from Fulfillrite
Fulfillrite has been a great fulfillment partner for our business. Their team is professional, responsive, and very easy to work with. Orders are handled quickly and accurately, and we appreciate the level of care they put into the fulfillment process.
What stands out most is their reliability and communication. It gives us confidence knowing our orders are being managed properly and that any questions are answered promptly. Their system is organized, efficient, and helps us provide a better experience for our customers.
Overall, we are very happy with Fulfillrite and would highly recommend them to any business looking for a dependable fulfillment company.
Reply from Fulfillrite
Setup can take a little while if you have a lot of products and you must be orgnaized with your SKUs/barcodes and shipping. But once all that is figured out, everything has run pretty smoothly. Whenever we have had issues, their team is quick to address them. We plan to continue to use their services.
Reply from Fulfillrite
They have been super professional and smooth sailing. Integrations into Shopify are easy and my rep is there to help when I need. Still a little pricey for a small player, but also one of the few 3PLs that accommodate smaller ecommerce companies so very grateful for that!
Reply from Fulfillrite
Fulfillrite have been super helpful and accommodating to work with. My account manager Steve Schwab always answered my questions quickly and overall the partnership has been vital to the success of my small e-commerce business.
Reply from Fulfillrite
Steve Schwab was excellent to work with and answered all of my questions to a highly professional degree
Reply from Fulfillrite
I really appreciate how easy it is to use the portal, and Steve S. has been very helpful whenever issues have been encountered.
Reply from Fulfillrite
We had a very smooth onboarding experience with Fulfillrite. The setup was straightforward, the system is intuitive, and it does exactly what we need it to do. Pricing is absolutely reasonable as well. What really stands out is the support: fast, responsive, and genuinely helpful whenever questions came up. You get answers quickly and can move on without friction.
Overall, a very positive experience with a well-designed platform. We definitely recommend working with Fulfillrite.
Reply from Fulfillrite
So far, we’ve had a very good experience shipping with Fulfillrite. At the beginning, we had a minor issue with the packaging, but our support contact, Steve, resolved it, 5 stars for the service!
We’re deducting one star, though, due to the many possible additional fees if Fulfillrites strict requirements are not met perfectly.
Reply from Fulfillrite
I’m fairly new to e-commerce, so fulfillment was one of the parts I was most nervous about. From the start, Fulfillrite has been easy to work with and very supportive.
What I’ve appreciated most is the communication. I have an account manager I can reach directly, who answers questions clearly and helps me understand how things work as we go. Orders have been handled accurately, and when something comes up, it’s addressed quickly.
As a newer brand, that kind of reliability and guidance really matters. Overall, it’s been a smooth and reassuring experience, and I’m glad we chose to work with them.
Reply from Fulfillrite
I have been impressed with my experience working with Fulfillrite. This is white glove service and it's a really buttoned-up operation. Our rep, Steve, is very patient and easily-accessible. We're grateful to have someone who makes a point to be responsive and has provided multiple means to get in touch with him.
The service offering is solid. We put our trust in Steve and in the company to deliver our first Kickstarter project (1000+ orders) and it really went off very smoothly. The web portal is top-notch and allows real-time tracking of everything that's in motion. You can even set up outbound pallet shipments right from the portal, complete with labeling and BOL details. The goal is try to do these things without involvement from our rep, but when things need a little nudge, he's there to help.
We selected Fulfillrite after a lot of research and while not the least expensive service available, we're very pleased with the choice that we made.
Reply from Fulfillrite
I chose Fulfillrite as my 3PL to launch my haircare line (Académie Hair) and couldn't be more pleased with the experience. The team is responsive (Steve S. is amazingly helpful), the shipping has been seamless and my customers are happy. Highly recommended for businesses of all sizes looking for support with shipping.
Reply from Fulfillrite
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