Fairstone  Reviews 

172
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely helpful, patient, and knowledgeable throughout the entire mortgage and financial planning process. Many consumers appreciate how advisors take the time to answer every question clearly, ensuring people feel fully supported at all times. Some reviewers were happy with the prompt responses and clear, jargon-free explanations that made complex financial steps completely stress-free. People also noted that the service provided was remarkably efficient, seamless, and well-organized from initial consultation to final approval. Reviewers consistently highlight the smooth user experience and express complete confidence in recommending these professional advisors to others.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout various financial... See more

Service

Reviewers highlight positive aspects of service, consistently noting exceptional support and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

User experience

Reviewers mention positive feedback about user experience, highlighting seamless processes and proactive... See more

Response time

People report high satisfaction with the exceptionally fast and prompt response times. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn’t have asked for a better mortgage broker for our first-time buy. Benny was incredibly fast, efficient, and ever so helpful throughout the entire process, always taking the time to explain... See more

Company replied

Rated 5 out of 5 stars

Both Benny and Helen could not have been more helpful throughout the entire process. No question was too silly or too much, and each answer was clear and detailed! They had so much patience and put us... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend Benny highly enough. The whole process was incredibly efficient and moved much quicker than I expected. As a first-time buyer, I had so many questions, and every single one was an... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of dealing with Ronan who helped us with my finances and insurance. A gentleman in the most sincere meaning of the word! Always advice that we didn't even think of, strategies fo... See more

Company replied


Company details

  1. Financial Planner
  2. Financial Consultant
  3. Income Protection Insurance Company
  4. Insurance Broker
  5. Investment Service
  6. Mortgage Broker

Written by the company

Fairstone Ireland is dedicated to providing intelligent wealth management solutions and strategies to make financial dreams a reality. With over 30 years of experience in the Irish market and managing more than €230 million in assets, we offer a comprehensive suite of services to provide tailored financial solutions to protect, grow, and secure your financial future. Our services include financial planning, retirement planning, estate planning, mortgage advice, financial protection, investment planning, and wealth management along with inheritance planning. We’re driven by our commitment to delivering exceptional service and experiences to our customers. Our experts are all Qualified Financial Advisors (QFAs), trained and licensed to provide solutions to individuals and businesses specific to their needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

Richie Murray was excellent to deal…

Richie Murray was excellent to deal with - real clear & helpful at each stage, his experience, quick communication & help really made navigating the process so easy.

11 August 2026
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Reply from Fairstone

Thank you for taking the time to share your feedback with us. We're so pleased our team could keep things clear and straightforward at every stage, with quick communication that made the whole process easier for you. Hearing feedback like this makes such a difference to our team. Thank you again for choosing Fairstone, we're here whenever you need us.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

Luke Massey has been my advisor…

Luke Massey has been my advisor regarding AVCs to be able to take earlier retirement. He's a lovely guy and he explains everything in simple terms. I genuinely struggle with all things financial, but he explained it all in easy-to-understand terms. I would very happily recommend him to anyone who feels anxious about financial affairs.

20 July 2026
Unprompted review
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Reply from Fairstone

Thank you so much for such a lovely review, we really appreciate you sharing your experience. We're delighted our team could explain your AVC and retirement options in simple, clear terms, and help take away some of the anxiety that can come with financial decisions. Thank you again for your kind recommendation, we're always here whenever you need us.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

Financial advice & pension planning

Financial advice & planning from Kevin Gorman was excellent, I’d plenty of questions & he simplified everything, we put solutions in place for retirement & my future over a couple of conversations. I can also contact Kevin whenever, I’d highly recommend connecting with Kevin & Fairstone team.

10 July 2026
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Reply from Fairstone

Thank you so much for your kind words and for taking the time to share your experience. We're delighted our team could simplify things and help put clear solutions in place for your retirement and future planning. It's wonderful to hear you felt supported throughout, and that you know our team is there whenever you need to reach out. Thank you again for recommending Fairstone, we're always here if you need us.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

Highly recommended

I would like to take the opportunity to share my sincere appreciation for the outstanding service I received from Fairstone Ireland, particularly from Oisín Barry.

I reached out to Oisín during a particularly challenging period following my redundancy, when I needed clear and practical financial guidance around my situation and the decisions I would need to make. From our very first conversation, Oisín was professional, approachable and genuinely focused on understanding my circumstances before providing advice.

His financial advice was extremely valuable and gave me much greater clarity and confidence in navigating the situation. He took the time to explain the options clearly, answer my questions, and ensure that I understood the implications of the decisions I was considering. I never felt rushed or pressured, and his approach was both highly professional and personal.

What stood out most was Oisín's responsiveness, patience and willingness to go the extra mile. He demonstrated genuine empathy for my situation while maintaining a very high standard of professionalism and financial expertise.

Overall, my experience with Fairstone Ireland has been excellent, and I would particularly like to recognise Oisín for the exceptional service he provided. His knowledge, communication, professionalism and client-focused approach made a real difference at a time when I needed reliable financial guidance.

I would have no hesitation in recommending Oisín Barry and Fairstone Ireland to anyone looking for professional, trustworthy and genuinely client-focused financial advice.

Thank you, Oisín, for your support and for the excellent service you provided.

30 July 2026
Unprompted review
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Reply from Fairstone

Thank you so much for taking the time to write such a thoughtful and detailed review, it really means a great deal to us. We're so glad our team could offer clear, practical guidance and support you through what was clearly a challenging period following your redundancy. Thank you again for placing your trust in Fairstone Ireland, and please don't hesitate to reach out if we can support you further in the future.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

Richie & Fairstone were very…

Richie & Fairstone were very professional and the application they used was very user friendly giving status of documents uploaded and pending approval. Rates were as competitive as we could find anywhere. Highly recommended.

3 August 2026
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Reply from Fairstone

Thank you so much for your kind words and for taking the time to leave this review. We're delighted to hear you had such a positive experience with our team. Thank you again for your continued trust in Fairstone, we're always here if you need us.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

Very professional service

Very professional service. Efficient and very helpful with any query’s we had.

1 August 2026
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Reply from Fairstone

Thank you for sharing your experience. It's wonderful to know our team could provide the kind of service you were looking for. Thank you again for choosing Fairstone, we're here whenever you need us.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

Exceptional Service from Dervail…

Exceptional Service from Dervail O’Connor

I had a fantastic experience dealing with Dervail O’Connor. She was incredibly efficient, friendly, and easy to speak with throughout the entire process. Dervail took a genuine interest in me, not only professionally but also in my career goals and college exams, which really stood out and made the experience feel personal.

She is a lovely person who goes above and beyond, and it is clear that she takes great pride in her work. Her professionalism, warmth, and dedication are exceptional, and I would highly recommend Dervail to anyone looking for someone who truly cares about the people she works with.

17 July 2026
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Reply from Fairstone

Thank you for taking the time to share your feedback with us. We're so pleased our team could look after you so well. We look forward to continuing to support you in the future.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

Best decision made as a first time…

Best decision made as a first time buyer was to use a broker, Benny was great help through the whole process.

29 July 2026
Unprompted review
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Reply from Fairstone

We really appreciate you taking the time to leave such a thoughtful review.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

Great experience with Lee!

I had such a lovely experience working with Lee Barrett. His knowledge, professionalism, and expertise were second to none. He made the entire process smooth and stress-free, and was always there to provide support and guidance when needed. I couldn’t recommend him highly enough.

13 July 2026
Unprompted review
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Reply from Fairstone

Thank you so much for sharing your experience with us. Hearing feedback like this makes such a difference to our team. Thank you again for your kind words, and please don't hesitate to reach out if we can help further.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

Good advise on pensions &

Good advise on pensions &
Saving for future.

Would recommend

21 May 2026
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Reply from Fairstone

We're delighted our team could help you get your pension set up. We're always here should you need any further support.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

Thanks a lot for enabling me to get…

Thanks a lot for enabling me to get precious financial advice. Huge thanks also to Kevin that has been extremely helpful and assisted me in understanding more my life policies and also making up a plan to safe funds

2 July 2026
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Reply from Fairstone

Thank you for your wonderful feedback, it truly means a lot to our team. We're delighted our team could take the time to understand your situation and provide advice that felt clear and relevant to you. Thank you again for trusting us with something so important, we're here whenever you need us.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

I had an outstanding experience with…Benny

I had an outstanding experience with Benny at Fairstone Kilkenny. From start to finish, he was professional, knowledgeable, and incredibly supportive throughout the mortgage process. He took the time to explain everything clearly, answered all my questions promptly, and made what could have been a stressful experience feel straightforward and manageable.
Benny went above and beyond to find the best mortgage option for my needs and kept me informed every step of the way. His dedication, expertise, and genuine commitment to helping his clients really stood out.
I would highly recommend Benny to anyone looking for a mortgage broker. His service was exceptional and I couldn't be happier with the outcome. Thank you, Benny! ⭐⭐⭐⭐⭐

3 July 2026
Unprompted review
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Reply from Fairstone

We're delighted to read your review and thank you for taking the time to write it. It means a great deal to know our team made your mortgage journey feel manageable and straightforward. We wish you many happy years in your new home, and we're always here if you need us again.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

Kevin Gorman has been very helpful and…

Kevin Gorman has been very helpful and is extremely knowledgeable as I explore my options regarding savings, investments, and insurance.

12 June 2026
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Reply from Fairstone

Thank you so much for your kind words and for taking the time to leave this review. We're delighted our team could guide you clearly through your investment options and help you feel confident in your decisions. Thank you again for your continued trust in Fairstone, we're always here if you need us.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

I can recommend Fairstone to anyone who…great service

I can recommend Fairstone to anyone who wants help with finances. Kevin and Sam were very helpful with all my problems and questions, guided me through everything. Definitely will be asking for help with mortgage journey.
Anna

23 June 2026
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Reply from Fairstone

Thank you for such a lovely review, we really appreciate you sharing your experience. We're so pleased our team could support you with your finances, and we look forward to helping you through your mortgage journey whenever you're ready to take that next step. Thank you again for choosing Fairstone, we're here whenever you need us.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

Top-tier financial advice

A brilliant experience from the very beginning. Lee Barrett was extremely knowledgeable in directing us towards our ultimate investment decisions. Lee is extremely responsive and proactive and everything was completed seamlessly without any issues. Would highly recommend Lee in particular and Fairstone. A pleasure to deal with.

8 June 2026
Unprompted review
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Reply from Fairstone

Thank you for taking the time to share your feedback with us. It's great to hear our team took the time to explain your investment choices in a way that made sense. Thank you again for choosing Fairstone, we're here whenever you need us.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

As a young couple building our own…

As a young couple building our own home, our experience with Fairstone has been great. Our Broker Richie, was a excellcent help from start to finish. Keeping us well informed and guiding us through the process to obtain the best mortgage available.

We are happy to recommend him to others.

19 June 2026
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Reply from Fairstone

Thank you so much for your kind words and for taking the time to leave this review. We're delighted our team could guide you through your mortgage journey and help take some of the stress out of the process. Wishing you every happiness in your new home, and please don't hesitate to reach out if we can help again in the future.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

I had been discussing my financial…

I had been discussing my financial situation for 2 years with a very patient Philip Sicat and when I was ready to make the investment, he guided me through all the stages in a very clear and thorough way.

6 May 2026
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Reply from Fairstone

Thank you for such a lovely review, we really appreciate you sharing your experience. We're delighted our team could guide you clearly through your investment options and help you feel confident in your decisions. Thank you again for your continued trust in Fairstone, we're always here if you need us.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

Dervail is an absolute shining star to…

Dervail is an absolute shining star to this company, she went above and beyond to help us in our mortgage journey, we are now in our dream house and couldn’t be more grateful!

27 May 2026
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Reply from Fairstone

Thank you for taking the time to share your feedback with us. It means a great deal to know our team made your mortgage journey feel manageable and straightforward. We wish you many happy years in your new home, and we're always here if you need us again.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

We had an outstanding experience with…

We had an outstanding experience with Dervail while securing our mortgage as first-time buyers. Dervail was incredibly responsive and set a great pace throughout the entire journey, always ensuring we knew exactly what was happening at each stage.
Thanks to her professionalism, expertise, and excellent communication, the whole experience was remarkably stress-free. She played a huge part in helping us buy our first home with ease, and we are truly grateful for her support.
I would wholeheartedly recommend Dervail to anyone looking for mortgage advice. I would happily recommend her to my closest friends and family, which is the highest compliment I can give.

31 May 2026
Unprompted review
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Reply from Fairstone

We really appreciate you taking the time to leave such a thoughtful review. We're so pleased our team could support you every step of the way through your mortgage application. Congratulations again on your new home, and thank you for choosing Fairstone.

Warm regards,
The Fairstone Ireland Team

Rated 5 out of 5 stars

Good guidance and advice regulary…

Excellent support and guidance regulary updated on progress would definetly recommend.

3 February 2026
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Reply from Fairstone

Thank you so much for sharing your experience with us. We're delighted to hear you had such a positive experience with our team. Thank you again for choosing Fairstone, we're here whenever you need us.

Warm regards,
The Fairstone Ireland Team

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