Faironto Reviews 

53
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently state that the online store is very easy to browse, offering a wide selection of practical household items and daily accessories that genuinely help keep living spaces organized. Many buyers also appreciate that the ordered goods match the online website descriptions accurately and arrive safely packaged in solid condition. Some people were dissatisfied with extended delivery delays, noting that shipments took several weeks longer than initially expected without receiving proper tracking updates. Additionally, a few customers experienced frustrating issues with receiving damaged merchandise or disappointing products of notably poor quality.

What people talk about most

Product

Customers had positive experiences with product quality, noting that items look just like the online photos... See more

Quality

Users describe positive interactions with quality, noting that items look great and feel well made. Consumers... See more

Order

Reviewers highlight ambiguous aspects of order with contrasting experiences. While some consumers were... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many consumers praise the smooth... See more

User experience

Reviewers express great satisfaction with the overall user experience and smooth purchasing process.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought some outdoor lights for the garden without expecting them to change much. Once they were set up, the whole area looked better at night. They give enough light around the seating area without... See more

Rated 3 out of 5 stars

I bought a makeup storage box after getting tired of searching through drawers every morning. Now everything has its own place and getting ready feels much less chaotic. It's surprisingly roomy while... See more

Rated 3 out of 5 stars

Bought a few practical items while updating my apartment and everything met my expectations. The delivery timing was accurate nothing arrived damaged and the quality feels like it'll last. I'd have no... See more



Contact info

3.7

Average

TrustScore 3.5 out of 5

53 reviews

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1-star

No recent history of asking for reviews

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3.7

All reviews

(53)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I picked up a few small pieces for my…

I picked up a few small pieces for my bedroom because it was starting to feel a bit plain. The vase was my favourite but the little shelf accessories worked really well too. Nothing looked cheap when it arrived and the colours were close to what I saw online. I ended up moving a few things around just to make space for them.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

I was setting up a small work area at…

I was setting up a small work area at home and ordered several things at once rather than shopping around different sites. The range made that convenient. Everything arrived in one delivery and there were no missing parts. The quality was consistent across the order too, which was probably the part I was most pleased with.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

surprisingly handy for the countertop

The fruit rack turned out to be more useful than I thought it would be. It doesn't take up much counter space but holds a decent amount. Took only a few minutes to put together and feels stable once loaded.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

I had a question about my order after…

I had a question about my order after placing it and sent a message expecting to hear back the next day. Someone replied much sooner and sorted it for me. The parcel arrived a few days later with no problems. That made the whole purchase feel much easier.

8 August 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company - terrible cheap products

Do not trust this company. The products were awful and not as described. I bought a ‘super soft cloud dressing gown’ - it was flimsy, badly made and cheap. Product sent from china and took 9 days to arrive even though I paid for express 48hr delivery. It was not clear on the website that products were sent from china and that I would have to pay to send it back if I wasn’t happy. Refund policy is shocking

19 August 2026
Unprompted review
Rated 4 out of 5 stars

I bought some outdoor lights for the…

I bought some outdoor lights for the garden without expecting them to change much. Once they were set up, the whole area looked better at night. They give enough light around the seating area without being too bright. For what I paid, I'm happy with them.

10 August 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality piece of rubbish

I have just received my Faironto Style haven door mate for high traffic areas. Waited weeks and now finally arrived what a load of rubbish! It arrived screwed up in polythene bag. Very poor quality, cheap and totally inadequate as a door mat. I own thicker and better quality tea towels! Very regrettable online purchase. Going straight in the bin.

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Awful

Awful.
I will not be using this website again. I ordered a hammock, which took 3 weeks to arrive and when it did it was stained and poor quality.
I emailed customer service to ask for a refund and I got an ai response which offered me just 40% back, instead of paying for postage to send it back to China. Once I asked for the full refund (which I am entitled to) they then said they would pass me on to someone else, who would then be in touch. I have had no response since.

Even though the website makes it look like a decent brand, I don't believe that it is. I will not be ordering again

7 July 2026
Unprompted review
Rated 5 out of 5 stars

I needed something to organise the desk…

I needed something to organise the desk in my home office because cables, notebooks and small accessories were constantly everywhere. The organiser has enough space without taking over the desk. It was ready to use within minutes and feels sturdy. My workspace is a lot less messy now.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

There is a nice mix of practical and…

There is a nice mix of practical and decorative things on the website which is what made me keep adding things to my basket. I originally went on for one bathroom item and somehow ended up ordering things for the bedroom and kitchen too. Everything came together in one parcel and was packed carefully. I would shop here again when I next want to update a room.

21 July 2026
Unprompted review
Rated 1 out of 5 stars

Still waiting for my bathrobe 4 weeks…

Still waiting for my bathrobe 4 weeks now and no information or delivery scheduled.
Very disappointed and would never order from this company again. I live in Spain. Maybe they shouldn't advertise shipping here.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Check if your goods are only returnable to China

I also ordered a shade sail as per previous review. AI images render this not fit for purpose. Largest Material quite heavy, only has 4 small o rings and supplied with a ribbon. Website has no mention of returns are international, I asked for a refund and they wanted the barcode on each pack. I was then told my option was to keep it to save returning it internationally. 30% credit towards a store item and keep the shades. 20% partial refund to original payment and you can keep the item. I said no it’s against consumer law and I received another email. Then offered me 40% credit and 30% refund. Or return to China at my expense to receive full refund. The website looks to be legit and I checked Trust pilot but that was before anyone else mentioned sails on the reviews. Return would cost more than half of what the item cost. I also understand these items are not always accepted at customs and get sent back. My credit card company are now dealing with this.

12 August 2026
Unprompted review
Rated 1 out of 5 stars

Bought a shade sail

Bought a shade sail.
Took 3 weeks to arrive, despite asking to cancel on day 7, given website said 4 days delivery, item was ‘already shipped’. quality was that of a product 4x cheaper found on amazon.
Ridiculous returns policy despite being sent to me from uk, return address was China at my expense.

Would not use again, cheap distribution behind an ok website.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

exactly what I was hoping for

I’d been looking for a few things to refresh my bedroom without spending too much. Everything arrived looking exactly like I hoped and the quality exceeded my expectations. Delivery took around a week which was perfectly reasonable. I'd happily order again.

12 July 2026
Unprompted review

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