Beautiful clothing which is well made and comfortable. I've never been disappointed with the quality or choice in-store but I order petite sizes online as they tend not to stock them in the shops. I'v... See more
Company replied
Unit 29 Eastgate Shopping Centre, IV2 3PP Inverness, Argyll and Bute, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Beautiful clothing which is well made and comfortable. I've never been disappointed with the quality or choice in-store but I order petite sizes online as they tend not to stock them in the shops. I'v... See more
Company replied
I was served by a lovely lass called Christina in the Fat Face Inverness store and she couldn't have been more helpful. No pressure to buy just genuine interest and good advice. I came away with a gr... See more
Company replied
Consistent high quality, good value, wonderful variety. My husband and I are huge fans. Staff are always friendly, knowledgeable and helpful. Most recently I was in the Inverness store … a top I liked... See more
Company replied
Ordered a bag online to be delivered to my local store. It arrived timeously & staff were prompt & friendly when I went to collect it. I would happily give 5 stars if the item had actually been avail... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 29 Eastgate Shopping Centre, IV2 3PP, Inverness, Argyll and Bute, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy online purchase, good order communication, seamless store collection. Store staff extremely pleasant, friendly & cheerful.
Reply from FatFace - INVERNESS 2
Nice pair of shorts, clean dressing rooms, friendly staff in the Inverness store!
Reply from FatFace - INVERNESS 2
I was served by a lovely lass called Christina in the Fat Face Inverness store and she couldn't have been more helpful. No pressure to buy just genuine interest and good advice. I came away with a great top that I don't think I would have tried on without her suggesting it. Absolutely delighted with my purchase and THANK YOU CHRISTINA 😊
Reply from FatFace - INVERNESS 2
Beautiful clothing which is well made and comfortable. I've never been disappointed with the quality or choice in-store but I order petite sizes online as they tend not to stock them in the shops. I've had many compliments from strangers about my attire including one lady who stopped me in the street to say how much she liked the dress I was wearing. The Inverness staff team are welcoming, friendly and helpful.
Reply from FatFace - INVERNESS 2
Always a pleasure to shop in FarFace. Either inshore or online. Good quality excellent service. Very welcoming helpful staff.
Reply from FatFace - INVERNESS 2
Always lovely friendly and helpful staff and a nice choice
Reply from FatFace - INVERNESS 2
Reply from FatFace - INVERNESS 2
Your staff are amazingly lovely and helpful. Plus I’m a size 6 in your stores and as a very comfortable size 12 this makes my day!
Reply from FatFace - INVERNESS 2
The staff in the Inverness branch make shopping a pleasure. They are always polite and cheerful and always have a chat
Reply from FatFace - INVERNESS 2
Reply from FatFace - INVERNESS 2
Consistent high quality, good value, wonderful variety. My husband and I are huge fans. Staff are always friendly, knowledgeable and helpful. Most recently I was in the Inverness store … a top I liked was not available in my size. The sales person organised one to be sent to my home; it arrived home before I did (2 days).
Reply from FatFace - INVERNESS 2
I went into the store to try on a few tops. I was wearing a dress, so I grabbed a pair of Capri jeans to try them on with. I ended up buying the jeans because they looked great and were a perfect fit.
Reply from FatFace - INVERNESS 2
Very helpful friendly staff. Shop was well stocked or staff would help with ordering a different colour or size etc.
Reply from FatFace - INVERNESS 2
I was impressed with the speed of online shopping and ease for collecting from the store.
Reply from FatFace - INVERNESS 2
Reply from FatFace - INVERNESS 2
Great service great staff snd excellent discount on great clothing
Reply from FatFace - INVERNESS 2
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.