Foundr Reviews 

558
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that the support team is always available, remarkably responsive, and eager to help resolve any questions quickly and professionally. People additionally praise the practical courses, thousands of valuable resources, and the expert guidance provided by knowledgeable coaches during small group and individual coaching sessions. Some reviewers were not happy with initial subscription clarity issues, experienced strict refund policies where alternatives were offered, or felt that the program was somewhat impersonal rather than functioning as a tailored mentorship.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and knowledgeable across all interactions.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive, reliable, and genuine... See more

Service

Users describe positive interactions with service, highlighting top support and professional replies.... See more

Value for money

Customers consistently note positive experiences with value for money, describing their purchases as the best... See more

User experience

Customers had positive experiences with user experience, finding the platform and community for online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been loving the private coaching and the entire online platform foundrs has is bomb. The one of one coaching is super helpful and the live trainings have helped me hit the ground running. It's... See more

Company replied

Rated 5 out of 5 stars

The Foundr program is perfect for anyone wanting to start an e-comm business. You have access to thousands of resources - videos, small group coaching sessions and the one-on-one coaching is the most... See more

Company replied

Rated 5 out of 5 stars

I joined Foundr because I’d followed many of the coaches for years and had always looked up to what they were building and followed them for their knowledge. Seeing the opportunity to learn direct... See more

Company replied

Rated 5 out of 5 stars

I cannot praise this company enough. The value for money is insane. I have taken so many courses in e-comm from many experts, most of which are more expensive. With Foundr, all the education and cours... See more

Company replied


Company details

  1. #3 of 5 best companies in Media Company

About Foundr

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

558 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(558)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

First class courses, resources and customer support

I have honestly never experienced such superb customer service, support and help from a company in my life! The Foundr team go above and beyond in everything they do!!
The Start & Scale course shows you at every step what to do on your e-commerce journey and there are endless other resources, live events, coaching and more, within their endless vault of information.
You feel supported and genuinely cared for at all times and it is obvious that every member of the Foundr team is rooting for you!
My coach Jackie has been invaluable with her insight and extensive expertise in the industry. She has helped me focus on what I need to do to launch my business with clear guidance and actionable bite-size steps. Absolutely amazing in every way possible!!
The entire Foundr team are a credit to Nathan!! Every imaginable topic that you need to know to start and build your own business is covered. However, it is the Foundr team with their genuine interest in helping their students which truly sets this company apart from all the rest.
This was the best investment I could have ever spent!!

2 April 2026
Unprompted review
Foundr logo

Reply from Foundr

Thank you so much for your incredible feedback Sharon! We’re thrilled to hear that our courses, resources, and support have made such a positive impact on your journey. Jackie and the entire Foundr team are truly passionate about helping entrepreneurs succeed, and it means the world to know you feel supported every step of the way.

Rated 5 out of 5 stars

Do Not Miss This

The Foundr program is perfect for anyone wanting to start an e-comm business. You have access to thousands of resources - videos, small group coaching sessions and the one-on-one coaching is the most valuable hour I have had for my business. Even if you have been in business before, the knowledge and content provided is current, highly detailed, easy to follow and should be the first thing you invest in before your product. This program will save you 10-fold on what you spend, by helping you avoiding expensive mistakes. Brilliant 10/10.

31 March 2026
Unprompted review
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Reply from Foundr

Thank you so much for the glowing 5-star review Jemma! We’re thrilled to hear the Foundr program and coaching have been such a game-changer for your business journey. Knowing it has helped you avoid costly mistakes and given you confidence means everything to us - we’re excited to keep supporting your growth!

Rated 5 out of 5 stars

Despite an initial subscription clarity…

Despite an initial subscription clarity issue, the support team—specifically Karina and Dianne—prioritized long-term goodwill over a single transaction. Their response was swift and highly professional. Foundr offers high-impact content, but their commitment to their community and fair-minded business approach is what truly sets them apart.Thanks guys .
Highly recommended. Deserves 5+ stars.

23 March 2026
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Reply from Foundr

Thank you so much for the glowing 5-star review Eyad! We’re delighted to hear that Karina and Dianne made such a positive impact to you. Your recommendation means a lot, and we’ll keep striving to deliver both high-impact content and genuine support.

Rated 4 out of 5 stars

What a great little resource hub…

What a great little resource hub complete with great people, practical tools and a very active community! A little bit tricky to find resources on the site and app but their support team is wonderful and very helpful. Really great business model developed by their CEO, Nathan! Great example of thinking big and going big…and doing it well!

21 March 2026
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Reply from Foundr

Thank you so much for the wonderful review Piyumali! We’re thrilled to hear you value the community, tools, and support team. We’ll keep striving to grow big and do it well just as you said!

Rated 5 out of 5 stars

Great Support from Dianne

Dianne is great! Best support ever!

19 March 2026
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Reply from Foundr

Thanks so much for the 5 stars Ed! We’re glad Dianne could give you the best support.

Rated 5 out of 5 stars

I can confidently say about them…

I can confidently say about them whatever they teach is really valuable and instructors are top 1 % in their industries who have actually done what they teach you so every thing is practical and valuable

18 March 2026
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Reply from Foundr

Thank you so much for your wonderful 5‑star review! We’re thrilled to hear that you find our teaching practical and valuable. We truly appreciate your support and look forward to continuing to deliver value on your journey!

Rated 5 out of 5 stars

Always Amazing Customer Service from…

Always Amazing Customer Service from Foundr, along with fantastic value events, amazing content & services inside, they are so excited to help serve Founders, have genuine service guarantee & they are always able to help. Highly recommend giving Foundr a try! Thanks Foundr!!

15 March 2026
Unprompted review
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Reply from Foundr

Thank you so much for your wonderful 5‑star review Catherine!
We’re thrilled to hear that you value our customer service, events, and content. Supporting founders with genuine care and commitment is at the heart of everything we do, and your recommendation means the world to us. We look forward to continuing to serve and empower you on your journey!

Rated 5 out of 5 stars

Was able to quickly resolve my issue

Was able to quickly resolve my issue, and good communication.

6 March 2026
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Reply from Foundr

We're glad we could resolve your issue quickly and keep communication clear throughout. Your feedback means a lot to us. Thank you for your 5-star review James!

Rated 5 out of 5 stars

Best Experience Overall

The content is solid and the people behind it clearly know what they're talking about. Material is straightforward to follow, which makes learning feel less overwhelming. Customer support has been helpful whenever I needed it. Overall, one of the best platforms for Ecommerce, would recommend it.

8 March 2026
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Reply from Foundr

We’re thrilled to hear that you found our content clear, easy to follow, and supportive for your eCommerce journey. It means a lot to know our team’s effort in creating solid material and providing helpful customer support made your experience one of the best. Your recommendation truly motivates us to keep delivering value. Thank you so much for your 5-star review George!

Rated 5 out of 5 stars

Quick solution to issue

Solve a technical issue with the website really quickly.

3 March 2026
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Reply from Foundr

Thank you for your 5-star review Simon! We're glad we could quickly resolve the technical issue and appreciate your kind feedback.

Rated 5 out of 5 stars

They helped me through account…

They helped me through account deactivation and were supportive and helpful.

2 March 2026
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Reply from Foundr

Thank you so much for your 5‑star review!
We’re glad we could support you through your account. Your kind words mean a lot to our team!

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. They went out of their way to help me resolve an issue and I’m so glad. Personal service and very easy to contact with prompt, professional replies. Foundr have a good reputation and now I know why.

26 February 2026
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Reply from Foundr

Thank you so much for your wonderful 5-star review Neenish! We’re delighted to hear that our customer service team was able to resolve your issue promptly and provide the personal, professional support you needed. Your kind words mean a lot to us, and we’re proud to uphold the reputation you mentioned. We truly appreciate your trust and look forward to continuing to support you!

Rated 2 out of 5 stars

I signed up for a 14- day trial and at…

I signed up for a 14- day trial and at the end of it, they automatically upgraded my subscription and charged my credit card $99 USD. They did however email me to rectify this, so have amended my review to 2 stars :)

26 February 2026
Unprompted review
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Reply from Foundr

Hi Parva, thank you for sharing your feedback. We’re sorry for any confusion around your Foundr+ trial. After reviewing your account, we can confirm that no charge was processed on our side. We’ve also reached out to you directly via email to clarify this and assist further. We truly appreciate your patience as we work to resolve this quickly.

Rated 5 out of 5 stars

⚡️with lightning speed⚡️

⚡️⚡️Nathan and friends talk about doing right by your customer. So good to see Foundr walks the walk! Had a double billing snafu, it was resolved with lightning speed! ⚡️⚡️

18 February 2026
Foundr logo

Reply from Foundr

Thank you so much for the 5-star review Mike! We’re thrilled to hear our team could resolve the issue quickly and show what “doing right by the customer” truly means. Your support keeps us motivated to keep walking the walk!

Rated 5 out of 5 stars

Went all out!

Very excessive amount of content very grateful for the abundance not holding back

16 February 2026
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Reply from Foundr

Thank you so much for your generous 5‑star review Danicka! We’re truly grateful for your appreciation and thrilled that you found value in the abundance of content we provide. Your feedback motivates us to keep delivering.

Rated 5 out of 5 stars

Prompt professional service

Prompt professional service, thanks

11 February 2026
Foundr logo

Reply from Foundr

Thank you so much for your 5-star review! We’re delighted to hear you found our service prompt and professional - it means a lot to us Nev.

Rated 5 out of 5 stars

I cannot praise this company enough

I cannot praise this company enough. The value for money is insane. I have taken so many courses in e-comm from many experts, most of which are more expensive. With Foundr, all the education and courses you could possibly need for e-commerce are at your fingertips. Whether you are a freelancer servicing e-comm brands or looking to build your own business, you'll get what you need and more. Literally the best investment.

3 February 2026
Unprompted review
Foundr logo

Reply from Foundr

Thank you so much for your incredible feedback Nicky! We’re thrilled to hear that you’ve found such great value in our courses and that they’ve become a powerful resource for your e-commerce journey. Knowing that Foundr has been the best investment for you motivates us to keep delivering world-class education at your fingertips. We truly appreciate your support and trust!

Rated 5 out of 5 stars

Exceptional service that genuinely made my day!

I had a great experience with Foundr and their customer support team. I initially had an issue accessing some courses I had already purchased, and they responded quickly and professionally.

They escalated the issue right away, kept me updated, and resolved everything smoothly. On top of that, they were incredibly generous and offered me a full 1-year complimentary subscription to Foundr+ (an access to all their courses), which I truly appreciated.

Overall, the service was fast, kind, and genuinely focused on helping. It’s rare to find such supportive and customer-focused service these days. Highly recommended!

30 January 2026
Foundr logo

Reply from Foundr

Thank you so much for your wonderful feedback! We’re thrilled to hear our team could turn your experience around and make your day. Your kind words mean the world to us, and we’re glad you’re enjoying Foundr+. We’ll continue striving to deliver the fast, supportive, and customer-focused service you deserve!

Rated 5 out of 5 stars

Great communication

Great communication, service and vibes

24 January 2026
Foundr logo

Reply from Foundr

We really appreciate the kind words. Thank you so much for the 5-star review and for the support!

Rated 5 out of 5 stars

awsome support

21 January 2026
Unprompted review
Foundr logo

Reply from Foundr

Thank you so much for the 5-star review! ⭐
We’re glad you had an awesome experience with our support.
Wishing you a great day ahead Abdellah!

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