Foundr Reviews 

558
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that the support team is always available, remarkably responsive, and eager to help resolve any questions quickly and professionally. People additionally praise the practical courses, thousands of valuable resources, and the expert guidance provided by knowledgeable coaches during small group and individual coaching sessions. Some reviewers were not happy with initial subscription clarity issues, experienced strict refund policies where alternatives were offered, or felt that the program was somewhat impersonal rather than functioning as a tailored mentorship.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and knowledgeable across all interactions.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive, reliable, and genuine... See more

Service

Users describe positive interactions with service, highlighting top support and professional replies.... See more

Value for money

Customers consistently note positive experiences with value for money, describing their purchases as the best... See more

User experience

Customers had positive experiences with user experience, finding the platform and community for online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been loving the private coaching and the entire online platform foundrs has is bomb. The one of one coaching is super helpful and the live trainings have helped me hit the ground running. It's... See more

Company replied

Rated 5 out of 5 stars

The Foundr program is perfect for anyone wanting to start an e-comm business. You have access to thousands of resources - videos, small group coaching sessions and the one-on-one coaching is the most... See more

Company replied

Rated 5 out of 5 stars

I joined Foundr because I’d followed many of the coaches for years and had always looked up to what they were building and followed them for their knowledge. Seeing the opportunity to learn direct... See more

Company replied

Rated 5 out of 5 stars

I cannot praise this company enough. The value for money is insane. I have taken so many courses in e-comm from many experts, most of which are more expensive. With Foundr, all the education and cours... See more

Company replied


Company details

  1. #3 of 5 best companies in Media Company

About Foundr

Written by the company


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4.8

Excellent

TrustScore 5 out of 5

558 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(558)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

The Clarity Every Founder Needs

I joined Foundr because I’d followed many of the coaches for years and had always looked up to what they were building and followed them for their knowledge. Seeing the opportunity to learn directly from them in a small, tight-knit group made it an easy decision.

It's exceeded my expectations. In just a few months, I’ve gained a much deeper understanding of my business and, more importantly, clarity on what it will take to reach our next stage of growth. As we work toward scaling from a few million dollars in revenue to our 18-month goal of $10 million, the guidance and insights from the coaches have been incredibly valuable.

I’m genuinely grateful to the entire Foundr team and all of the coaches for the time and effort they’ve invested in helping us succeed.

1 August 2026
Unprompted review
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Reply from Foundr

Thank you for such a thoughtful review! It means a lot that you'd followed our coaches for years before joining, and even more that the experience has exceeded your expectations. Clarity on what the next stage of growth actually requires is one of the hardest things to find as a founder, so we're glad the small group format is delivering that.

Your ambitious growth goal is exciting, and we'll be cheering you on the whole way. We'll make sure the coaches see this - the gratitude goes both ways.

Rated 5 out of 5 stars

Foundr Coaching

Professional, useful, industry related advice from coaches that are established in the industry makes this program worth its weight in gold. The insider knowledge these Coaches bring to new e-commerce entrants like myself is exactly what I need and priceless for my new business,

28 July 2026
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Reply from Foundr

Thank you for this fantastic review! Our coaches bring real, hard-won experience from the trenches, so it's great to hear that insider knowledge is landing exactly where you need it as you get your e-commerce business off the ground.

Wishing you a strong start and plenty of momentum ahead. We're here whenever you need us!

Rated 5 out of 5 stars

Exceptional Resources and Support for Founders

Foundr provides exceptional resources and outstanding coaching support for founders. The content is practical, actionable, and thoughtfully designed, and the coaching team is knowledgeable, supportive, and genuinely invested in helping entrepreneurs succeed. I’m excited to continue learning and growing with the program.

22 July 2026
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Reply from Foundr

Thank you for this glowing review! We're thrilled to hear the content has been practical and actionable for you, and that our coaching team's investment in your success is coming through. That's exactly what we set out to deliver.

We're just as excited to keep supporting you as you continue learning and growing. Here's to what you build next!

Rated 3 out of 5 stars

I'm within the 14 day trial period and…

I'm within the 14 day trial period and I can't stop the direct debit that will go up to $99. Their is no way for me to cancel. I have logged on and try to manage my subscription and it won't let me access it. I have emailed multiple times. OK. Just got a reply and request confirmed.

21 July 2026
Unprompted review
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Reply from Foundr

Thank you for updating your review to confirm your request has been processed. We're sorry it took multiple emails to get there, and that you weren't able to cancel from your account page - that's not the experience we want anyone to have, especially during a trial.

We've flagged the access issue with our team so we can make managing and cancelling a subscription more straightforward. If anything is still outstanding on your end, please reply to your existing ticket and we'll take care of it right away.

Rated 5 out of 5 stars

Amazing support

Amazing support! Super-friendly and speedy!! A++

3 July 2026
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Reply from Foundr

Thank you for the A++ review! We're so glad our team could give you friendly and speedy support. If you ever need anything else, we're always happy to help!

Rated 5 out of 5 stars

You won’t regret signing up to Foundr!

I was hesitant to sign up to Foundr as I didn’t want to be overwhelmed with information and then be stuck in the land of learning and not actually take action. But rest assured this course is amazing. I’ve taken so much action and the best part is I know I’m taking the right steps as it’s all laid out in the right order. Aka you don’t waste time or money on the non needle moving things. The organisation and input and knowledge are all incredible. The group coaching sessions are small in a good way and the coaches are so lovely and remember where you’re at and what you’re doing. They have such a high level of knowledge I learn soooo much from those calls too. If you want to learn from the beginning to the end how to successfully bring a product to market and sell it I can’t fault this course. Thank you Nathan!!!

1 July 2026
Unprompted review
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Reply from Foundr

Thank you so much for this thoughtful review, Chloe! We completely understand that hesitation, so many aspiring founders get stuck in learning mode, which is exactly why the course is structured to get you taking action in the right order from day one. It's wonderful to hear that's been your experience.

We're especially glad you called out the group coaching sessions. Our coaches genuinely care about knowing where each student is on their journey, and we'll make sure they see this feedback.

Wishing you every success as you bring your product to market. We'll pass your thanks along to Nathan too!

Rated 5 out of 5 stars

Everything they do is top shelf for Aussie product producers and biz-loving crew!

From the moment you meet, interact, communicate or hang out with the FOUNDr crew - you know you're in good hands. Everything they do is top shelf for Aussie product producers and biz-loving crew, interested in keeping up with the latest trends in social media, marketing, selling, AI and a whole bunch of other topics.

FOUNDr+ membership (monthly or annual) offers access to zillions of videos in their online, watch-anytime library - plus members can also catch their weekly live Zoom sessions - with experts inc Q&As - in between their regular event marathons, to help boost confidence in getting your product idea out of your head and out into the Universe, to start making real money.

I really like everyone I've met there including members in their Zoom breakouts, responsive customer service plus their head honcho FOUNDr leader aka the super cool, laid back, non-pushy and very experienced Nathan - plus lovely Zoom host, Boss Gal-in-the-know and members' cheerleader, Leah!

Keep it up the awesome vibe/service plus congrats on your latest online upgrade, bringing it all together easily via the popular Circle platform now.

Rocking it, rockstars! #GoFOUNDr❤️

28 May 2026
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Reply from Foundr

Wow, this review genuinely made our day - thank you so much for taking the time to write it so thoughtfully and with so much heart! It really means a lot to the whole Foundr team.

You've captured exactly what we aim for: a community where Australian (and global!) product creators and entrepreneurs feel supported, inspired, and never alone on the journey. The Foundr+ library, the weekly Zoom sessions, the expert Q&As - it's all built for moments like the one you described: getting that product idea out of your head and out into the world.

We'll absolutely pass on your kind words to Nathan and Leah - they'll be over the moon to read this. And we're so glad the move to Circle has made the experience feel more connected and seamless for you.

Thank you for being part of the community and for cheering us on. We're cheering you on right back! #GoFOUNDr

Rated 5 out of 5 stars

Incredibly program for solo-founders!

The coaches and team genuinely care about each participant and their business journey. While the program is packed with valuable resources, it's the group calls and 1:1 mentoring that have truly been a game-changer. The personal guidance and support have made all the difference for my business. Would highly recommend for any solo-founder looking to scale their business!

17 June 2026
Unprompted review
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Reply from Foundr

Thank you for this wonderful review, Anastasia! Being a solo founder can feel isolating, so it means a lot to hear that the group calls and 1:1 mentoring have been a game-changer for you. Our coaches truly do care about each participant's journey, and we'll be sure to share this feedback with them.

Wishing you continued success as you scale your business. We're cheering you on every step of the way!

Rated 5 out of 5 stars

Responsive

Responsive, reliable, real people & a good business offering valuable content.

8 June 2026
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Reply from Foundr

Thank you, Louine! Responsive, reliable, and real people is exactly what we aim for. We're glad the content has been valuable for you, and we appreciate you taking the time to share this. If you ever need anything, our team is always here to help.

Rated 2 out of 5 stars

Overall its just to impersonal

Overall its just to impersonal - sure some of the training was good but there is no road map so you're just dropped into it without proper guidance. The weekly emails 'sound' personal but they are just auto sends, don't think that someone is even expecting a reply. Also still call me the wrong name ? Guess I was hoping it would have been more of a mentor program - but it wasn't so I wish I had spent the investment elsewhere where I could have actually received tailored advice and assistance in building and growing my brand.

27 May 2026
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Reply from Foundr

Thank you for taking the time to share this honest feedback. We're sorry the program didn't feel as personal as you'd hoped, and we sincerely apologize for the name mix-up. That's now been corrected on our end, and we've also passed your feedback about guidance and structure directly to our coaching team, as this is exactly the kind of input that helps us improve.

Rated 5 out of 5 stars

Above and beyond customer service

Above and beyond customer service

I signed up for a workshop that came with a Foundr+ trial, totally spaced on the auto-renew, and got hit with a $99 charge I wasn't planning for. Emailed support basically bracing for the "sorry, policy is policy" response.

But Conan and Pearl actually listened, understood my situation, and processed a refunded as a one-time courtesy. For me it was a long mile, but they pushed through. I truly appreciated it and totally grateful.

That kind of customer care is genuinely rare these days. On top of that, the workshop content I originally signed up for was solid. You can tell the team puts serious work into everything they put out.

I'm not at the right stage in my entrepreneurial journey to make full use of Foundr+ right now, but when I am, I'll absolutely be back. Companies that treat people with genuine care instead of just transactions earn long-term loyalty, and Foundr definitely did that with me.

22 May 2026
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Reply from Foundr

This genuinely made our day to read. Conan and Pearl will hear about this, and they'll be so glad their support landed the way it did. That's exactly the kind of care we want every member to feel.

And thank you for the kind words about the workshop content too. The team pours a lot into everything we put out, so it means a lot to know it came through.

We completely understand where you're at in your journey right now, and there's no rush. When the timing is right, we'll be here and we can't wait to welcome you back properly.

Rated 5 out of 5 stars

Really efficent customer service

Great courses for all types of subjects.

Really efficent customer service, helpful where they can.

19 May 2026
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Reply from Foundr

Thanks so much for the kind words, Rebecca! We're really glad our team could be helpful and that the experience felt efficient. That's exactly what we aim for. Hope to see you again soon!

Rated 5 out of 5 stars
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Reply from Foundr

That means the world to us, thank you Marion! Consistency is something we genuinely care about, so hearing that it shows up every time you interact with our team is the best kind of feedback we can get. We'll make sure the team hears this.

Rated 5 out of 5 stars

Great experience with Foundr

Great experience with Foundr. Their customer service team helped me quickly with a course I purchased and handled everything promptly and professionally. Their courses are also amazing, practical, and packed with value. Highly recommend.

4 May 2026
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Reply from Foundr

Thank you so much for the 5-star review Bruce! We’re thrilled to hear you had a great experience with our support team and found value in the courses. Your recommendation means a lot to us - appreciate your support! 🚀

Rated 5 out of 5 stars

Billing issue resolved quickly, thanks

I had an issue with my account billing and Dianne was helpful in sorting it out for me quickly and with great customer service. Thank you :)

23 April 2026
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Reply from Foundr

Thank you so much for your 5-star review! We’re glad Dianne was able to resolve your billing issue quickly and provide great service. We’ll be sure to pass along your kind words - appreciate your support!

Rated 5 out of 5 stars

Great platform and community for online…

Great platform and community for online business and self-development. Wide range of courses. Amazing customer success team & top service. Highly recommended! ⭐️⭐️⭐️⭐️⭐️

21 April 2026
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Reply from Foundr

Thank you so much for the amazing 5-star review Gabriele! We’re thrilled you’re enjoying the platform, courses, and supportive community. Your kind words about our customer success team mean a lot - appreciate the recommendation!

Rated 5 out of 5 stars

Very fast response costumer success

Very fast response costumer success. We got many updates on courses, classes, positive vibes environment. And the community are very supportive and willingly to help

22 April 2026
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Reply from Foundr

Thank you so much for your 5-star review! We’re glad you’re enjoying the fast support, regular updates, and positive community. It means a lot to know you feel supported every step of the way!

Rated 5 out of 5 stars

Customer support was so helpful and…

Customer support was so helpful and reached out to me so fast. Always courteous. Conan solved my issue promptly and was very kind.

21 April 2026
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Reply from Foundr

Thank you so much for your wonderful 5-star review Jen! We’re delighted to hear that our support team was able to assist you quickly and courteously. Conan will be thrilled to know his kindness and prompt resolution made such a positive impact. We truly appreciate your feedback and look forward to continuing to provide you with excellent service.

Rated 5 out of 5 stars

excellent company

excellent company, good value for the money, responsive customer service - not pushy. Listen to their free podcasts, so much value given there.

28 December 2025
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Reply from Foundr

We're delighted you find value in our services and enjoy the podcasts. Your support means a lot to us. We truly appreciate your wonderful feedback Marvy!

Rated 5 out of 5 stars

Quick, effective response

Foundr support responded quickly to my concerns and they worked hard to resolve the issue to my satisfaction. Thank you

3 April 2026
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Reply from Foundr

Thank you so much for your 5-star review! We're glad our team responded quickly and resolved your concerns to your satisfaction. Your feedback motivates us to keep delivering effective support every time.

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