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expondo Reviews 

24,581
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

The item was easy to order and quickly arrived. The quality is acceptable and the price to quality ratio is very good. Sadly, even though there was no major shipping damage, the item had scratches a... See more

Company replied

Rated 4 out of 5 stars

I unpacked the generator but did not start it yet. The generator is wobbling and I guess maybe one wheel is smaller then all others? I will contact the supplier about it before starting the generato... See more

Company replied

Rated 5 out of 5 stars

Outstanding first run with the Royal Catering 530×350 (3000W) grill. It heated up fast, delivered even heat, and handled burgers perfectly—great sear, juicy results, and consistent performance across... See more

Company replied

Rated 5 out of 5 stars

I recently purchased some items from Expondo and I'm really impressed with the build quality. The product feels robust, is easy to clean, and offers great value for money. Everything was well packaged... See more

Company replied

Company details

  1. Store
  2. Appliance Store
  3. Countertop Store
  4. Craft Store
  5. Tool Store
  6. Welding Supply Store

About expondo

Written by the company

Designed for Professional Use

expondo GmbH is a Germany-based online shop serving businesses across Europe, with a distribution center located here. It caters to companies that expect the highest standards in quality, efficiency, and reliability.

Our brands support key professional sectors: Royal Catering provides high-quality kitchen equipment for gastronomy, ensuring smooth and efficient operations. STAMOS, MSW Motor Technics, and Steinberg Systems deliver robust tools, machinery, and precision equipment for craftsmanship and industry. physa completes the portfolio with professional beauty and wellness equipment, combining performance, comfort, and practical usability.

Numerous expondo reviews confirm that our products are durable, functional, and perfectly tailored to professional requirements.

Seamless Support From Order to Operational Readiness

Written by the company

Benefit from a clearly structured product range, optimize your ordering processes, and rely on dependable delivery. Flexible payment options, a trained service team, and transparent returns simplify every transaction. Spare parts and repair services ensure that your equipment remains fully operational – this is clearly highlighted in the customer feedback on expondo. Positive expondo experiences further underline how our solutions make daily operations efficient, predictable, and reliable.

Long-Term Collaboration ...

... with Measurable Benefits

Through our loyalty program, you gain additional advantages, alongside volume-based discounts and exclusive conditions. Combined with quality management according to European standards and extended warranty options, expondo creates a stable framework for sustainable growth. Our products and services deliver a seamless experience, helping organizations streamline workflows, operate efficiently, and maintain reliable processes – providing clear benefits for those who value long-term quality and trusted partnerships.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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4.3

All reviews

(24,581)

6,326 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not buy anything from Expondo

Do not buy anything from Expondo. There is no contact telephone or email for customer service.

My severely damaged stainless steel kitchen unit arrived a week late and there is no way of communicating with Expondo to submit a refund with photos. Expondo products are sent from China to Poland to Germany to the UK.

My unit looked nothing like the photos on the website: it was flimsy aluminium despite being advertised as stainless steel; and was a severely damaged returned item that had been re-packed.

17 July 2026
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Reply from expondo

Hello, thank you for your review. We are very sorry that the unit arrived late, severely damaged and did not match the description. Please use the contact form on our website so we can review your complaint and photos.

Rated 1 out of 5 stars

The DHL shipping company driver put the…

The DHL shipping company driver put the package on another place, another adress! DHL didn’t call me about this situation.
It was a terrible deliver. I never would like to be in this situation. It is a shame on the delivery company service!

15 July 2026
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Reply from expondo

Hello Mr Lukács, thank you for your review. We are very sorry that DHL delivered the parcel to the wrong address without contacting you. We have no direct influence over external carriers, but we will pass on your feedback. Please use the contact form on our website if anything remains unresolved.

Rated 5 out of 5 stars

Easy to order the item

Easy to order the item. Very straightforward transaction, accurate tracking do delivery. Arrived after 40 minutes of the anticipated delivery time, and a couple of days ahead of “schedule”. Excellent service from FedEx with regard to delivery.

14 July 2026
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Reply from expondo

Hello Ms Pearse, thank you very much for your review. We are pleased that ordering, tracking and delivery went so smoothly.

Rated 5 out of 5 stars

Easy online ordering

Easy online ordering. Delivered on time.

9 July 2026
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Reply from expondo

Hello Mr Welbourn, thank you very much for your review. We are glad that ordering was easy and the delivery arrived on time.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good quality. It came in almost one piece. Minimal assembly needed.

30 June 2026
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Reply from expondo

Hello, thank you very much for your review. We are glad the delivery was fast, the quality was good, and the assembly was easy.

Rated 5 out of 5 stars

Easy to order

Easy to order, good price, good information.

26 June 2026
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Reply from expondo

Hello, thank you for your kind review. We are pleased that ordering was easy and that you found the price and information helpful.

Rated 3 out of 5 stars

Delivery has been provisioned quickly but parcel arrived damaged

Delivery has been provisioned very quickly, but the UPS parcel was damaged. I initiated a complaint at UPS and they collected the parcel on the next day. Unfortunately, UPS have not notified me prior colelction date and time, so it was uncomfortable to manage.

29 June 2026
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Reply from expondo

Hello, thank you for your feedback. We are glad the shipment was arranged quickly, but we are very sorry that the parcel arrived damaged and that the UPS collection caused additional inconvenience. We do not have direct control over external carriers, but we will pass your comments on internally. If anything is still unresolved, please contact us via the contact form on our shop page.

Rated 5 out of 5 stars

Excellent

Excellent! You are very fast. Thank you!

27 June 2026
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Reply from expondo

Hello Mr Ivanović, thank you very much for your review. We are delighted that you were satisfied with our fast service and appreciate your positive feedback.

Rated 3 out of 5 stars

Delivery

The product met expectations but the UPS delivery did not. UPS delivered the product to a different delivery location than it stated it would deliver to.

26 June 2026
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Reply from expondo

Hello, thank you for your review. We are glad the product met your expectations, but sorry that the UPS delivery did not go as planned. We have no direct influence on external carriers, but we will pass on your feedback.

Rated 1 out of 5 stars

Control panel instruction problem

there was no instruction on using control panel. After the product was delivered until now we cannot use it! There was no online manual explaining the control panel setting.

13 June 2026
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Reply from expondo

Hello Mr Sheikhnejad, thank you for your review. We are sorry that the instructions for the control panel were missing and that you cannot use the product. Please use the contact form on our shop page so our customer service can check this and help you further.

Rated 5 out of 5 stars

Everything OK

Very quick delivery. Everything OK.

13 June 2026
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Reply from expondo

Hello, thank you very much for your review. We are pleased that everything was OK and the delivery was quick.

Rated 5 out of 5 stars

Very speedy delivery

Very speedy delivery. Great packaging.

I ordered the L-Shaped version. Very impressed with the quality of the product. The 3 independent motors move in unison and are very quiet.

Overall very positive experience and would order again!

17 June 2026
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Reply from expondo

Hello Mr Engel, thank you very much for your review. We are pleased that delivery, packaging and product quality met your expectations.

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