Expert.ie Reviews 

1,145
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers had a great experience with this company. Customers frequently mention that online orders arrive very quickly, and consumers are genuinely impressed by the wonderful product quality and fair prices. People also deeply appreciate the helpful support team, noting that clear updates and friendly staff make every interaction smooth and reliable. However, some reviewers were not happy with unexpected delivery delays and slow customer service responses when trying to get shipping updates. A few other people also felt that receiving broken items caused a lot of frustration during their overall shopping experience. Some customers noted that missing packages and poor communication made resolving these issues difficult.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting speedy arrival times and... See more

Product

Customers had positive experiences with product, noting that items such as laptops, record players, and smart... See more

Order

People report ambiguous experiences with order processes, reflecting a clear divide among consumers. On one... See more

Service

Consumers find service to be positive, highlighting fast, efficient, and wonderful experiences with great... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with deeply split opinions across consumers. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have bought all appliances for a granny flat (fridge, washing machine, dishwasher, etc), the service was good, the installation as well. This time I bought a coffee machine, all ok, just to have a... See more

Company replied

Rated 5 out of 5 stars

Extremely untrustworthy, bought an electric blanket that was 60w one side each, they sent me a smaller double thats just in one, same model number as they advertised but completely wrong size and wron... See more

Rated 5 out of 5 stars

I ordered 4 bigger items at expert.ie online and I received them within a good timeline, all products arrived safe and without any damage. The prices for the products have been fair and the delivery f... See more

Company replied

Rated 5 out of 5 stars

Bought the Tower steamer online from the guys. Fantastic cilustomer service, even some 6 weeks later reaching out to ask how its going. Absolutely recommend this product, I work full time, so taking... See more

Company replied


Company details

  1. Electrical Supply Store

Written by the company

Shop Online for all the top brands at the best prices. Buy Kitchen Appliances, Home Entertainment, iPads & More. Fast & Reliable Delivery Throughout Ireland.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.2

All reviews

(1,145)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

Very competitive product pricing and…

Very competitive product pricing and good delivery times. I will use this company again.

15 May 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi Irene, thank you for your lovely feedback. We’re delighted to hear you were happy with our pricing and delivery times. We really appreciate your support and look forward to serving you again in the future.

Many thanks
Paulette

Rated 5 out of 5 stars

Great service

Shipped and arrived quickly. Nice touch with the follow up email to make sure everything arrived okay and to see if I had any questions. Great service.

16 May 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi Meghan, thank you so much for your kind review. We’re delighted to hear your order arrived quickly and that you appreciated the follow-up email. Providing great service and support is very important to us, so your feedback really means a lot. We look forward to helping you again in the future.

Many thanks
Paulette

Rated 5 out of 5 stars

great customer service

great - very good customer service.

16 May 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi Louise, thank you for your lovely feedback. We’re so pleased to hear you had a great experience with our customer service. We really appreciate your support and hope to assist you again soon.

Many thanks
Paulette

Rated 5 out of 5 stars

Great efficiency & quick delivery

Great efficiency & quick delivery. Great communication throughout. Happy to see my new coffee machine carefully wrapped as it arrived in the rain!

14 May 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi Rachel, thank you for your wonderful review. We’re delighted to hear you were happy with the efficiency, quick delivery, and communication throughout your order. We’re especially glad your new coffee machine arrived safely and well protected despite the rainy weather! We really appreciate your support and hope you enjoy your new machine.

Many thanks
Paulette

Rated 5 out of 5 stars

Reliable products

Reliable products, haven't had a problem yet. Delivery was done quickly. Overall a good experience, definitely recommend.

20 April 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi Eugene, thank you for your great feedback. We’re delighted to hear you’ve had a reliable experience with our products and that your delivery arrived quickly. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future.

Many thanks
Paulette

Rated 5 out of 5 stars

Brilliant

Brilliant.
I ordered an ADATA power bank and the whole process was quick and easy. Delivery was speedy and price was very reasonable. Strongly recommend.

16 March 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi Elizabeth,

Thank you so much for your wonderful review! We're delighted to hear that you had a quick and easy experience ordering your ADATA power bank and that the delivery met your expectations. We really appreciate your recommendation and hope to see you again soon!

Kind regards
Paulette

Rated 5 out of 5 stars

All ways a pleasure shopping with…

All ways a pleasure shopping with Expert.ie
Excellent service, and customer care
A big thank you to Paulette for all her help
Will shopping again in the near future,

13 May 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi Cathal,
Thank you so much for your continued support and kind words! We’re delighted to hear you always enjoy shopping with Expert.ie. I really appreciate it. We look forward to welcoming you back again soon!

Many thanks
Paulette

Rated 5 out of 5 stars

Very nice shop

Very nice shop, I really liked, I bought one eletric scooter and arrived on time.

5 May 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi Mayson,
Thank you so much for your kind review! We’re happy to hear you liked our shop and that your electric scooter arrived on time. Enjoy your new scooter, and we hope to see you again soon!

Many thanks
Paulette

Rated 5 out of 5 stars

Phone as a gift

I ordered a phone for my daughter as a gift. It arrived really quickly and looks great. The customer service team contacted me to tell me about a slight delay in the delivery time (it wasn’t much at all) so I found it to be a really excellent service.
Thank you

7 May 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi,
Thank you for your kind feedback! We’re so pleased to hear the phone arrived quickly and that you were happy with the service. We always aim to keep our customers informed, so we’re glad our customer service team could help with the delivery update. We hope your daughter loves her gift! 😊

Many thanks
Paulette

Rated 5 out of 5 stars

Customer care

I bought a washing machine online the delivery was a little delayed due to a bank holiday I contacted customer service that is based in Ireland and it was a very good experience as they contacted me very fast and they followed up the case, great support. The driver who delivered the machine was also very nice and helpful. I will buy here again

4 May 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi Marian,
Thank you so much for your kind feedback! We really appreciate your patience during the bank holiday delay. We're delighted to hear that our Ireland-based customer service team was able to assist you quickly and keep you updated throughout the process. It’s also great to know the delivery driver provided such helpful service. We truly value your support and look forward to serving you again in the future!

Many thanks
Paulette

Rated 5 out of 5 stars

Very good experience with Expert

Very good experience with Expert. Item was very well priced, sales and delivery process really smooth and communication from the store was excellent throughout. Would recommend.

16 February 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi Barry,
Thank you so much for your kind feedback! We're delighted to hear that you had such a positive experience with Expert and that you were happy with the pricing, delivery process, and communication throughout. We really appreciate your recommendation and hope to assist you again in the future.

Many thanks
Paulette

Rated 5 out of 5 stars

Very happy with my latest generation…

Very happy with my latest generation ASUS laptop. Very fast delivery and great price!

12 May 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi Robert.
Thank you for your great feedback! We're delighted to hear you're happy with your latest ASUS laptop and that the delivery and pricing met your expectations. We really appreciate your support and hope you enjoy your new device!

Many thanks
Paulette

Rated 5 out of 5 stars

Service and delivery services are up on…

Service and delivery services are up on top as usual, great experience. Thanks a lot to every single person who has been involved.

24 April 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi Galyna, Thank you so much for your wonderful review! We’re delighted to hear you had such a great experience with both our service and delivery team. Your kind words mean a lot to everyone involved, and we truly appreciate your support. Enjoy your purchase!

Many thanks
Paulette

Rated 5 out of 5 stars

10/10 and best price I could find!

22 March 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Thank you for the amazing review, Jenny! We’re delighted to hear you were happy with both the price and the service. Enjoy your purchase, and thanks again for choosing us!

Many thanks
Paulette

Rated 5 out of 5 stars

Very good 👍 record player runs really…

Very good 👍 record player runs really well

8 February 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Thank you for your great review, Lorna! We’re delighted to hear you’re happy with your record player and that it’s running really well. Enjoy your music and thanks again for your support!

Many thanks
Paulette

Rated 5 out of 5 stars

Ordered a small kitchen appliance on…

Ordered a small kitchen appliance on Tuesday and had it delivered early Friday morning.

8 May 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Thank you for your lovely review, Noreen! We’re delighted to hear your kitchen appliance arrived so quickly and that you were happy with the delivery service. We really appreciate your support and hope you enjoy your new appliance!

Many Thanks
Paulette

Rated 5 out of 5 stars

Delivery service was really quick and…

Delivery service was really quick and customer services even checked in afterwards to make sure everything was okay.

16 March 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi Emma,

Thank you for your lovely feedback. We’re delighted to hear that you were happy with the quick delivery service and that our customer service team could assist and follow up to ensure everything went smoothly. We really appreciate your support and hope to serve you again in the future.

Many thanks
Paulette

Rated 5 out of 5 stars

was quick delivered

was quick delivered. and good customer service. recommend

6 May 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Hi, Thank you so much for your kind words! We're delighted to hear you were happy with both our goods and after-sales support. Your support means a lot to us. We truly appreciate it and look forward to serving you again!

Many thanks
Paulette

Rated 5 out of 5 stars

Got a great radio

Got a great radio. Pink! Delivered in good time. Now I’m able to dance, all thanks to Expert Appliances 🕺if anyone knows any good CDs to have a dance to, please let me know…

15 April 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Thanks, Dan! Delighted to hear you’re loving the pink radio — sounds like it’s already getting plenty of use! 🕺 Great choice. As for dance-worthy CDs, you can’t go wrong with a bit of classic disco or some upbeat hits — hopefully you get a few good recommendations coming your way!

Many thanks
Paulette

Rated 5 out of 5 stars

Excellent Service from Expert

Simple order process, speedy delivery with great customer care in terms of status updates. I ordered a karaoke machine for my daughter, which is superb quality and was a huge hit.

27 March 2026
Unprompted review
Expert.ie logo

Reply from Expert.ie

Thanks so much, Leanne! I’m really glad to hear you found the ordering process smooth and the updates helpful. It’s great to know the karaoke machine was a hit with your daughter — that’s exactly what we love to hear! 😊

Many thanks
Paulette

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