Epson Reviews 

This is my first time using an Epson printer, having been recommended by ChatGBT and what a nightmare to set up on the wifi. I have still not been able to use my ET-2860 because apparently the company removed a component that enables a Mac to read the printer device to save cost to them. Clearly, customer experience is not a priority for them, so their passing on the headache and inconvenience to Mac uses. If you need to urgently printout documents, you might consider using a printer that works well with a MAC and avoid an Epson.

Great products and service at good value

I booked the 14th "support" session when the 9th Epson WF-7845 failed during the warranty period. Booked sessions are NEVER ON TIME, and call backs frequently occur the following day at best but more commonly longer or not at all. The third last time, the call was booked for 4:30 pm, it still had not been recieved by 5:55 am the following day!
AT 74 YEARS OLD, I am now into my 8th day in trying to have the 9th WF-7845's failure and problems solved - 2nd last callback booked for 4:30 pm - not received by 6:35 pm!!!!!!!!!!!!!!!!!! When I called again it once again was just a waste of time with the problem remaining unresolved.
To make this clear, I purchased the original WF-4785 in late 2023 with a Good Guys Concierge 3 year replacement Gold Extras exchange or credit and am about to take advantage of this for the 9th time for the 8th failure!!@!!!!!!!! WHY SHOULD EITHER THE GOOD GUYS OR I HAVE TO SUFFER SUCH EPSON INCOMPETENCE AND REPEATED FAILURES!!!!!!!!!!!!!!!
I am about to also write reviews on Google as a Level 6 Contributor and update my review as an Ambassador Reviewer on ProductReview.com.au so that I can warn unsuspecting customers of the abysmal lack of customer support by Epson - I would love to write 5 star reviews, but minus 25 would would not reflect the lack of considation that Epson make their customers suffer!!!!!!!!
Now they expect me to wait until next week to recieve a callback yet again, this time from an overseas call centre!
On the last callback when the "customer support person" again failed miserably, he forgot to hang up the call and I could hear him joking with a colleague about the WF-7845 failures at my expense! He may think this a joke, but I certainly do not and this proved to me that they really do not care about assisting unsuspecting customers at all when major problems remain unresolved! I did a complete reload of the software, solved some of the previous, but not all of the remaining issues, so now wait in ever dwindling hope that -
1. I am home when the call comes in
2. All issues can be resolved once and for all.
If you want to ruin your life, buy an Epson A3/A4 MULTIFUNCTION OR MOST LIKLEY ANY EPSON PRODUCT!!!!!!!

Don’t waste your time on this printer. I bought the eco tank 4850 to save on ink. After about a year of minimal printing, the ink stopped coming out. All I got was blank pages despite the ink tanks being full. You spend so much time on maintenance it’s frustrating

ET-2800
This review is an additional review to my previous review.
I see that the ET-2800 price has dropped to $179. How can you create such a high technology printer 🖨️ at such a low price?

Shaq is an excellent ad man.

Arvid Kloek

The Epson Ecotank ET2811 Printer/Scanner Purchased year ago, because of the promise of a years supply of ink which is true. I did not use much colour printing the past couple of months. The colour was faded and printing quality poor. A recent software update has made the printer and the scanner almost unusable. I feel sorry for Epson's Customer Service Staff who do their best so solve the problems this machine is causing.