Eline Rosina Jewelry Reviews 

2,119
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out the stunning jewelry designs and exceptional craftsmanship, expressing how comfortable the pieces are for continuous everyday wear. Many people also praise the beautiful presentation and packaging, making unboxing a delightful part of the purchase. Additionally, consumers appreciate the fast delivery service, noting that orders arrive safely and smoothly within just a few days. However, some people mentioned issues with sizing, finding certain items smaller or less clear than expected. A few reviewers also experienced challenges regarding returns or encountered difficulties with tiny components when putting on the jewelry.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting gorgeous designs, excellent craftsmanship,... See more

Quality

Users describe positive interactions with quality, expressing immense satisfaction with the stunning beauty,... See more

Service

Customers had positive experiences with service, frequently praising the really fast delivery and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The items are beautiful, there are so manny options and styles. I’m in live with all the 14k gold lab diamond huggies! But they also have great pieces in a lower price range, which makes jewelry acces... See more

Company replied

Rated 5 out of 5 stars

After watching a number of adverts popping up on Facebook, I finally cracked and ordered one gold and several gold plated piercings. When they arrived, I was amazed by the excellent craftsmanship of t... See more

Company replied

Rated 5 out of 5 stars

I love the diamond piercings! Already bought a couple of them. Customer service is always very helpful and friendly. You can only truly judge an online retailer once you’ve contacted them with an iss... See more

Company replied

Rated 5 out of 5 stars

What a beautiful brand! I ordered stud earrings and I’m so happy with them. They arrived very fast with nice packaging. The earrings are gorgeous, and the flat back is ideal: no more poking. I immedia... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Eline Rosina has always been about more than just earrings. It’s about choosing happiness every day, pursuing your dreams, and most importantly celebrating women who are embracing their bold side.

Eline Rosina Jewelry

Written by the company

Affordable luxury jewelry

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(2,119)

493 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great 14k gold jewellery for the…

Great 14k gold jewellery for the price and customer service, very happy with my purchase.

30 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Thank you for your lovely review! We’re so happy to hear that you’re pleased with your 14k gold jewellery and our customer service. Enjoy wearing your new pieces!

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

Very quickly delivered and the products…

Very quickly delivered and the products have a high quality

2 November 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Thank you for your review! We’re glad your order arrived quickly and that you’re happy with the quality of our products.

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

Great quality

Great quality, quick shipping

23 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Thank you for your review! We’re happy you’re pleased with the quality and quick delivery. Enjoy your jewellery!

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

The earrings are beautiful

The earrings are beautiful, good quality. I was searching for a long time also such earrings for piercing. The customer service is also very responsive and helpful.

23 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Thank you for your lovely review! We’re so pleased you found the earrings you’d been looking for and that our team could help. Enjoy wearing them!

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

Great experience

Beautifully crafted products, fast shipping

14 October 2026
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Thank you for your lovely review! We’re happy you appreciate the craftsmanship and that your order arrived quickly. Enjoy your jewellery!

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

Good experience

Good experience, nice produkt

20 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Hi Kasper,

Thank you so much for your kind review! We’re happy to hear that you had a good experience and are pleased with our product.

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

Completely satisfied!

22 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Thank you for your lovely review! We’re delighted you’re completely satisfied. Enjoy your jewellery!

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

AMAZING!

The items are beautiful, there are so manny options and styles. I’m in live with all the 14k gold lab diamond huggies! But they also have great pieces in a lower price range, which makes jewelry accessible for everyone. De delivery is extremely fast, I placed my order Wednesday evening and received it the next day. Already saving for my next pair, so I can have my earstack complete! 10/10

15 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Hi Fleur,

Thank you so much for your lovely review! We’re so happy to hear that you love our 14k gold lab diamond huggies and enjoy the variety of styles we offer. Happy to be part of your jewellery journey!

Kind regards,
Team Eline Rosina

Rated 5 out of 5 stars

Realy beautiful Jewellery and a realy…

Realy beautiful Jewellery and a realy good quality to! Wearing them for years now and they are still beautiful, often god compliments about them and the question where they are from.

21 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Hi Sanne,

Thank you so much for your lovely review! We’re so happy to hear that you’ve been enjoying your jewellery for years and that it’s still as beautiful as ever. Thank you for being part of the Eline Rosina family!

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

Very easy process and rapid shipping

Very easy process and rapid shipping. Very happy with the product!

7 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Hi Kathrine,

Thank you so much for your lovely review! We’re happy to hear that you found the ordering process easy, the shipping fast, and that you’re pleased with your product. We really appreciate your feedback!

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

Very fast delivery and good products

6 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Hi Laila,

Thank you so much for your lovely review! We’re happy to hear that you’re satisfied with our products and the fast delivery. We really appreciate your feedback and hope you enjoy your jewellery!

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

Great service really fast delivery

Great service really fast delivery

3 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Hi,

Thank you so much for your lovely review! We’re happy to hear that you were pleased with our service and fast delivery. We hope to welcome you back soon!

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

My favourite jewellery brand ,could not…

My favourite jewellery brand ,could not praise enough ,fantastic quality and prompt delivery, do not hesitate to purchase, you won't be disappointed 😁

25 September 2026
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Hi Valerie,

Thank you so much for your lovely review! It means a lot to us to hear that we’re your favourite jewellery brand. We’re delighted that you’re happy with the quality and delivery. Thank you for your trust and support!

Kind regards,
Eline Rosina

Rated 1 out of 5 stars

Difficulties return and bad quality product

Unfortunately, I was really disappointed with my experience with this company. I ordered a pair of earrings for £160, but when they arrived, I wasn’t happy with the quality or the size, which I felt was not accurately represented in the website description.

As I’m based in the UK, I then had to return the earrings at my own expense, which cost me around £12 in postage. On top of that, I’ve now been charged approximately £30 in duty fees, meaning I’ve had to spend around £40 simply to return an item I wasn’t happy with.

What makes this particularly frustrating is that the company advertises easy delivery and easy returns from the UK, but my experience has been anything but easy. The return process has been a complete nightmare, and I found customer service to be very unhelpful when I tried to get assistance.

For £160, I also expected much better quality and a more accurate description of the earrings on the website.

If you’re ordering from the UK, I would strongly recommend thinking twice and checking the return terms and potential additional costs very carefully before purchasing. In my experience, the returns process is unnecessarily difficult and expensive, and I certainly wouldn’t order from them again.

2 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Dear Joanna,

Thank you for your feedback. We’re truly sorry for the frustrating return experience and unexpected costs. We understand your disappointment and apologise that we didn’t meet your expectations.

Returns are now processed through our UK warehouse to make the process easier. We will also refund the additional costs you incurred.

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

I found the perfect earring

I found the perfect earring and ordered the wrong size - my fault! Ordered the right size and was able to return the wrong one. It is so beautiful and I think I really fair price compared to other jewellers. I am so happy I found them. I have told my friends and I plan to order more soon.

7 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Thank you for your lovely review! We’re so pleased you found the perfect earring and could return the incorrect size. Thank you for recommending us to your friends—we look forward to welcoming you back!

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

Exceptionally beautiful earrings

Exceptionally beautiful earrings and charms that enhance the loveliness of Eline Rosina's ear hoops. Sturdy and efficient shipping. Delightful customer service from real people who can answer any question that may come along during your shopping experience. Five stars and the highest recommendation possible -- This is the world's best place to buy earrings for yourself and as treasured gifts!

29 September 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Thank you for such a wonderful review! We’re delighted that you love your earrings and charms and that our customer service made your shopping experience so enjoyable. Your recommendation means a lot to us.

Kind regards,
Eline Rosina

Rated 2 out of 5 stars

Disappointing: lack of transparency regarding return fees and confusing sizing

I have had a very frustrating experience with this brand.
First of all, their return policy is misleading. When making a purchase, the website indicates that returning an item from Europe costs around €10 (€9.95). However, when you go through the return portal, you are charged €20. After reaching out via email, customer service claimed that the €9.95 is just a "starting price" or applicable if you arrange the shipping on your own. This distinction is not clearly specified anywhere during the purchase process. Furthermore, when checking shipping options to the Netherlands independently, the absolute minimum cost is €20, making the information provided on their site completely unrealistic. 
Secondly, the product sizing information is unclear. The dimensions specified for earrings refer to the outer diameter rather than the inner diameter, which is quite impractical when trying to gauge how the piece will actually fit. As a result, the earring turned out to be tiny and completely disproportionate for a item priced at €200.
Given the price point of their products, I expected far more transparency regarding both product descriptions and actual return costs. I will not be purchasing again.

6 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Hi Adriana,

Thank you for sharing your feedback with us. We are already in contact with you by email and have offered you a solution, as we genuinely want to help resolve this situation in a way that works for you.

We understand how important clear information and transparency are.

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

fast delivery

fast delivery, beautiful products

6 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Thank you for your lovely review! We’re glad your order arrived quickly and that you’re happy with your jewellery.

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

Diamond huggie

I was looking for a diamond huggie for my helix. Exactly what I wanted and a reasonable price with quick delivery. Very happy with my purchase!

2 October 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Hi Frances,

Thank you so much for your lovely review! We’re so happy to hear that you found exactly what you were looking for in our Diamond Huggie and that you’re happy with the price and quick delivery. We hope you enjoy wearing it in your helix! 🤍

Kind regards,
Eline Rosina

Rated 5 out of 5 stars

Absolutely love my Eline Rosina jewelry…

Absolutely love my Eline Rosina jewelry !!
The pieces are elegant, delicate and beautifully made. i'm very happy with my purchase and will definitely order again !!

28 September 2026
Unprompted review
Eline Rosina Jewelry logo

Reply from Eline Rosina Jewelry

Hi,

Thank you so much for your lovely review! We’re so happy to hear that you love your jewelry and that you’re happy with the quality and delicate design of the pieces. It means a lot to us that you enjoyed your purchase and are already planning to order again. We can’t wait to welcome you back!

Kind regards,
Eline Rosina

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