Bodymod Reviews 

5,384
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 668 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptional overall quality, beautiful designs, and wide selection of the jewelry available on the official website. Consumers often mention that the support team provides fantastic assistance, resolving problems rapidly and maintaining a very helpful and friendly attitude during every interaction. However, some customers also noted that certain items were tricky to close securely, leading to smaller pieces falling out unexpectedly over time. A few other people also felt that the communication from the support representatives could occasionally be slow or unsatisfactory when handling specific complex issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting beautiful designs, great value, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Response time

Customers had positive experiences with response time, frequently highlighting the speed and efficiency of... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the beautiful and durable... See more

Staff

People report positive experiences with staff, highlighting their exceptional helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website is super easy to use but what made my experience great was Jason and Nadia’s help when my order unfortunately went missing (blame AnPost not BodyMod). Super easy to get in contact and helped m... See more

Company replied

Rated 5 out of 5 stars

The postal company messed up my order. When I contacted customer support they were very willing to help. They responded super quickly, and came with a solution right away. I was offered multiple optio... See more

Company replied

Rated 5 out of 5 stars

Jewellery is as described and as per pictures. Only just recently purchased a few items but mainly titanium and gold. The 5* review is due to Jason the undisputed king of customer service as his bante... See more

Company replied

Rated 5 out of 5 stars

Excellent customer care team. Really good quality jewelry, I would definitely recommend them. I am allergic to nickel and always struggle to find jewelry (even nickel free earrings cause me problems)... See more

Company replied


Company details

  1. Jewelry Store
  2. Body Piercing Shop

Written by the company

Bodymod is a Piercing Jewelry brand aiming to inspire everyone to be themselves & express who they are through piercing jewelry 💛


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(5,384)

1,403 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service and lovely jewelry!

very fast and competent customer service. Franco was extremely helpful and responded right away. Whenever an issue came up, I received quick and friendly assistance. On top of that, the jewelry is of very good quality. Highly recommended!

4 September 2026
Unprompted review
Bodymod logo

Reply from Bodymod

Thanks, M I ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I have passed your comments and feedback to Franco.
Have a super Sunday!
Jason
Customer Support Manager

Rated 5 out of 5 stars

Lovely experience

Lovely experience, Jason at customer support was very understanding and sent me a backup order since my first one never arrived!

4 September 2026
Unprompted review
Bodymod logo

Reply from Bodymod

Thanks so much, Kornelija. I really appreciate it. I hope you have a nice rest of your weekend ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Jason
Customer Support Manager

Rated 5 out of 5 stars

Can only recommend !

Super happy with the piercing! I loved the quality and the products are exactly what I was looking for. Customer service was responsive, helpful and attentive throughout. Great experience overall and I would definitely recommend Bodymod!

4 September 2026
Unprompted review
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Reply from Bodymod

Thanks so much, Osii ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Have a super weekend in beautiful Switzerland!
Jason
Customer Support Manager

Rated 5 out of 5 stars

Best quality and very beautiful…

Best quality and very beautiful earrings! I loved all the earrings I bought. Also, very good service support team. Thank you!

2 September 2026
Unprompted review
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Reply from Bodymod

Hello Chara,

Thank you so much for your kind words! It means a lot to know that you loved the earrings you picked out. 💕 Knowing that both the jewelry and the service left you happy is exactly what we hope for. Enjoy your beautiful earrings! ✨

Best,
Ethel

Rated 5 out of 5 stars

Great communication & service!

Great communication & service!! Super friends and helpfull. Thanks!

3 September 2026
Unprompted review
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Reply from Bodymod

Hello, Celien 👋

Thank you for taking the time to post such a nice review for us 🙌

It was our pleasure to assist you 😁

Wishing you a great day!
Best regards,
The Bodymod customer service team ❤️

Rated 5 out of 5 stars

Amazing customer service

Fast communication and response time. Appreciated the great customer service in reviewing why my package was not delivered and rectifying the situation immediately. Plan on buying again!

1 September 2026
Unprompted review
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Reply from Bodymod

Hello, Bern 👋

Thank you so much for your kind words, and for taking the time to post a review for us ❤️

It was our pleasure to assist you 🙌

Wishing you a fantastic day ahead!
Warm regards,
The Bodymod customer service team 💕

Rated 5 out of 5 stars

Absolutely amazing customer service and…

Absolutely amazing customer service and amazing company!! The customer support personnel is so sweet and eager to help you out, if you have any issues, don't be afraid to reach out to them because they don't ignore you or take days to answer, way more than 5 stars!!!

3 September 2026
Unprompted review
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Reply from Bodymod

Hello, Anastasia 👋

Thanks for posting such a nice review for us. We really appreciate this 😊

It was our pleasure to assist you. Feel free to reach out to us whenever you need assistance 🙌

Wishing you a great day!
Warm regards,
The Bodymod customer service team ❤️

Rated 4 out of 5 stars

Nice

My first time ordering from them was great, I had no issues whatsoever. The delivery took longer than expected but I hardly believe that's Bodymod's fault. However, second time ordering I had quite a few problems with the official website and I couldn't place an order for days. I contacted them and their customer support did their best to help me, even though they took a little long to reply. They didn't manage to solve everything, but were really nice about it and gave me a coupon as a way to make up for it. I'm waiting for the second order to arrive, again taking a little long, but it's not that big of an issue since I know the quality of their products is amazing. Overall, I'm very satisfied. I am definitely becoming a lifetime customer.

1 September 2026
Unprompted review
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Reply from Bodymod

Hello, Lada 👋

We sincerely apologize for any issues you may have had, and we can assure you that we will always be available to assist you with anything 🙏

We sometimes take a bit longer to reply because we need to wait for information from other parties before providing an answer. However, we always try to be as fast as possible 🙌

We hope that you get your package very soon so that you can enjoy your beautiful jewelry 🤞

Wishing you a great day!

With warm regards,
The Bodymod customer service team ❤️

Rated 5 out of 5 stars

Excellent service

Excellent service given by the support team. My order was lost by the courier but Jason was quick to reply and help with sourcing a replacement. Thank you!

3 September 2026
Unprompted review
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Reply from Bodymod

You're welcome, Seb. Thanks again, you superstar!
Jason
Customer Support Manager

Rated 5 out of 5 stars

Received what I was looking for,best…

Received what I was looking for,best price also..
Extremerly Helpful and Professional Costumer Service,with immediate problem solving!
Although I would like to see more Items with different length ,and other color stones available!
Highly Recommend,and Well Deserved 5 Star *****!

26 August 2026
Unprompted review
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Reply from Bodymod

Thanks for your amazing review & feedback, Henriette ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Have a great day
Jason
Customer Support Manager

Rated 5 out of 5 stars

**Excellent Customer Service & Support**

I had a wonderful experience with their customer service! The support was excellent, prompt, professional, and incredibly kind. They were quick to respond and genuinely helpful throughout the whole process. I really appreciate the great communication and the effort they put into making sure everything was resolved smoothly. Highly recommend!

2 September 2026
Unprompted review
Bodymod logo

Reply from Bodymod

Hi Andrea! 👋

Thank you so much for your wonderful review! We're thrilled to hear that you had such a great experience with our customer service and that we could make everything smooth and easy for you. 💖

If you ever need anything else in the future, please don't hesitate to reach out! 🙏

Best regards, 😊
Andrés

Rated 5 out of 5 stars

Great customer service and beautiful…

Great customer service and beautiful titanium jewellery.

2 September 2026
Unprompted review
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Reply from Bodymod

Hi Zofia! 👋

Thank you so much for your review! We're thrilled to hear that you're happy with our customer service and jewellery. 💖

If you ever need anything else in the future, please don't hesitate to reach out! 🙏

Best regards, 😊
Andrés

Rated 5 out of 5 stars

Excellent

Excellent, prompt communication and client support!

2 September 2026
Unprompted review
Bodymod logo

Reply from Bodymod

Thanks, Raluca. Keep smiling ⭐️
Jason
Customer Support Manager

Rated 5 out of 5 stars

My order initially failed, they helped me fast

My order initially failed, they refunded me and now they are manually giving the 15% discount I wanted to use, because it expired during the refund processed by the bank. They are fast and trustworthy. Kudos for Jason!
Would order from here again.

2 September 2026
Unprompted review
Bodymod logo

Reply from Bodymod

You're very welcome Marton ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Kudos to you, too!
All the best

Jason
Customer Support Manager

Rated 4 out of 5 stars

Jewelry

I recently contacted them regarding a piece of jewelry that had broken. I received a reply within just a few minutes and got great help 😊

1 September 2026
Unprompted review
Bodymod logo

Reply from Bodymod

Lisa...4 stars only? Why? 😭 hehe. Maybe you can give us 5 stars if you're happy with the resolution ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Thanks for the review.
Have a nice day, Lisa

Jason
Customer Support Manager

Rated 5 out of 5 stars

I loved how the body mod employee was…

I loved how the body mod employee was able to help me with my issue and solve my problems!!! 5/5 stars!!!

1 September 2026
Unprompted review
Bodymod logo

Reply from Bodymod

Hi Allie,
5/5 right back at you! 💕 😄
Thank you so much for the lovely review! 🥰 We’re really happy we could help sort everything out for you and get your issue resolved!

Come back soon!
Nadia

Rated 5 out of 5 stars

Best customer service

I had a labret situation and the customer service was prompt, helpful and very fast. I received some instructions and everything worked out smoothly.

1 September 2026
Unprompted review
Bodymod logo

Reply from Bodymod

Hi Ana
Thank you for your kind words!

We’re really happy to hear that our customer service could help with your labret situation and that everything worked out smoothly in the end! 💕✨

We’re always here if you need us! 😊
Nadia

Rated 5 out of 5 stars

Great quality and service

Very happy with my order! Everything was exactly as described, good quality and nicely packaged. The ordering process was easy and the delivery was smooth. I’m very satisfied with my experience and would definitely order from Bodymod again. Highly recommended!

31 August 2026
Unprompted review
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Reply from Bodymod

Hi Viktorija
Thank you so much for your lovely review! ✨
It’s great to know the whole ordering and delivery process went smoothly too. Thank you for recommending us, and we’ll be happy to have you back anytime! 🤗💖

Nadia : )

Rated 5 out of 5 stars

I’m very happy with your service

I’m very happy with your service! I really appreciate the communication and the fact that you always offer quick and effective solutions. My orders always arrive very quickly, which is definitely a big plus. You also have a wide range of products, so I can always find what I need. Highly recommended!

1 September 2026
Unprompted review
Bodymod logo

Reply from Bodymod

Hi : )
We’re really happy to hear that you’re so pleased with our service and communication! It means a lot to know that we’ve been able to provide quick and effective solutions whenever you needed us. ✨

Thank you for recommending us, and we’ll be here whenever you need us! 🤗
Nadia

Rated 5 out of 5 stars

Great customer support

My package might have gotten lost during the delivery, but thanks to the amazing customer support they immediately sent me another one.

31 August 2026
Unprompted review
Bodymod logo

Reply from Bodymod

You're welcome, Jowaa Ame. We hope you will continue choosing us for your piercing needs! 💍 💎
Have an amazing day

Jason
Customer Support Manager

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