Website is super easy to use but what made my experience great was Jason and Nadia’s help when my order unfortunately went missing (blame AnPost not BodyMod). Super easy to get in contact and helped m... See more
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Bodymod is a Piercing Jewelry brand aiming to inspire everyone to be themselves & express who they are through piercing jewelry 💛
Stapelholmer Weg 28-30, 24963, Tarp, Germany
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Replied to 89% of negative reviews
Typically replies within 2 weeks
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very fast and competent customer service. Franco was extremely helpful and responded right away. Whenever an issue came up, I received quick and friendly assistance. On top of that, the jewelry is of very good quality. Highly recommended!
Reply from Bodymod
Lovely experience, Jason at customer support was very understanding and sent me a backup order since my first one never arrived!
Reply from Bodymod
Super happy with the piercing! I loved the quality and the products are exactly what I was looking for. Customer service was responsive, helpful and attentive throughout. Great experience overall and I would definitely recommend Bodymod!
Reply from Bodymod
Best quality and very beautiful earrings! I loved all the earrings I bought. Also, very good service support team. Thank you!
Reply from Bodymod
Great communication & service!! Super friends and helpfull. Thanks!
Reply from Bodymod
Fast communication and response time. Appreciated the great customer service in reviewing why my package was not delivered and rectifying the situation immediately. Plan on buying again!
Reply from Bodymod
Absolutely amazing customer service and amazing company!! The customer support personnel is so sweet and eager to help you out, if you have any issues, don't be afraid to reach out to them because they don't ignore you or take days to answer, way more than 5 stars!!!
Reply from Bodymod
My first time ordering from them was great, I had no issues whatsoever. The delivery took longer than expected but I hardly believe that's Bodymod's fault. However, second time ordering I had quite a few problems with the official website and I couldn't place an order for days. I contacted them and their customer support did their best to help me, even though they took a little long to reply. They didn't manage to solve everything, but were really nice about it and gave me a coupon as a way to make up for it. I'm waiting for the second order to arrive, again taking a little long, but it's not that big of an issue since I know the quality of their products is amazing. Overall, I'm very satisfied. I am definitely becoming a lifetime customer.
Reply from Bodymod
Excellent service given by the support team. My order was lost by the courier but Jason was quick to reply and help with sourcing a replacement. Thank you!
Reply from Bodymod
Received what I was looking for,best price also..
Extremerly Helpful and Professional Costumer Service,with immediate problem solving!
Although I would like to see more Items with different length ,and other color stones available!
Highly Recommend,and Well Deserved 5 Star *****!
Reply from Bodymod
I had a wonderful experience with their customer service! The support was excellent, prompt, professional, and incredibly kind. They were quick to respond and genuinely helpful throughout the whole process. I really appreciate the great communication and the effort they put into making sure everything was resolved smoothly. Highly recommend!
Reply from Bodymod
Great customer service and beautiful titanium jewellery.
Reply from Bodymod
Reply from Bodymod
My order initially failed, they refunded me and now they are manually giving the 15% discount I wanted to use, because it expired during the refund processed by the bank. They are fast and trustworthy. Kudos for Jason!
Would order from here again.
Reply from Bodymod
I recently contacted them regarding a piece of jewelry that had broken. I received a reply within just a few minutes and got great help 😊
Reply from Bodymod
I loved how the body mod employee was able to help me with my issue and solve my problems!!! 5/5 stars!!!
Reply from Bodymod
I had a labret situation and the customer service was prompt, helpful and very fast. I received some instructions and everything worked out smoothly.
Reply from Bodymod
Very happy with my order! Everything was exactly as described, good quality and nicely packaged. The ordering process was easy and the delivery was smooth. I’m very satisfied with my experience and would definitely order from Bodymod again. Highly recommended!
Reply from Bodymod
I’m very happy with your service! I really appreciate the communication and the fact that you always offer quick and effective solutions. My orders always arrive very quickly, which is definitely a big plus. You also have a wide range of products, so I can always find what I need. Highly recommended!
Reply from Bodymod
My package might have gotten lost during the delivery, but thanks to the amazing customer support they immediately sent me another one.
Reply from Bodymod
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