Electrodry Professional Home Services Reviews 

29
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

your representative for the area lie to me on the phone to secure the booking un lawfull company 💯. Your ABN should be taken away.its just Like doin froud. missinforation is an consumer act breach so... See more

Rated 5 out of 5 stars

Easy to book, quick responce with phone contact fast booking times, cleaning staff turned up on time and where extremly thorough ,over all very professional would recommend first and formost.

Company replied

Rated 5 out of 5 stars

Very responsive when booking a visit. Very efficient, professional and caring when providing the cleaning service. Worked hard, and succeeded in removing oil stains from the carpet.

Company replied

Rated 5 out of 5 stars

Young Kai was efficient, helpful & courteous & I was very pleased with the results. I will definitely use Electrodry again.

Company replied

Company details

  1. Cleaning Service
  2. Carpet Cleaning Service
  3. Curtain and Upholstery Cleaning Service
  4. House Cleaning Service
  5. Leather Cleaning Service
  6. Upholstery Cleaning Service

Written by the company

Electrodry is a proud family business providing a wide range of professional home services to over 110,000 Australian homes each year.


Contact info

4.0

Great

TrustScore 4 out of 5

29 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(29)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and knowledgeable

Friendly, helpful informed
Operator. A visible difference to couch and carpet and smells great.

28 February 2026
Electrodry Professional Home Services logo

Reply from Electrodry Professional Home Services

Hi Debbie, really appreciate your feedback. So glad our operator came across friendly, helpful and informed, and that you were happy with the result. Seeing a noticeable difference and that fresh clean smell is what we love to hear!

Rated 5 out of 5 stars

Paul was excellent

Paul was excellent. Did a fantastic job 👍🏽

2 March 2026
Electrodry Professional Home Services logo

Reply from Electrodry Professional Home Services

Hi Mirani, thanks so much for the lovely feedback. We’re so glad to hear Paul did a fantastic job for you. We’ll be sure to pass this on to him.

Rated 5 out of 5 stars

Electrodry recommended

Young Kai was efficient, helpful & courteous & I was very pleased with the results. I will definitely use Electrodry again.

2 March 2026
Electrodry Professional Home Services logo

Reply from Electrodry Professional Home Services

Hi Lavina, thanks for the kind words. We’re so pleased you were happy with the results, and we’ll make sure Kai hears your feedback.

Rated 5 out of 5 stars

Carpet Shampooing

Very happy with work, very courteous,

28 February 2026
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Reply from Electrodry Professional Home Services

Thanks so much for your feedback! We’re pleased to hear you were happy with the work and your overall experience.

Rated 5 out of 5 stars
Electrodry Professional Home Services logo

Reply from Electrodry Professional Home Services

Hi joolsace, thanks so much for the lovely feedback. We’re really pleased to hear it was a great experience from start to finish.

Rated 5 out of 5 stars

Great work.

Great work.

3 March 2026
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Reply from Electrodry Professional Home Services

Thanks so much for the great feedback, Ban!

Rated 5 out of 5 stars

Professional

Fast, efficent operator. He was helpful and friendly.

4 March 2026
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Reply from Electrodry Professional Home Services

Thanks for your kind words, Sue! We’re so pleased you had a great experience with our operator. We’ll make sure he hears your feedback.

Rated 5 out of 5 stars

Great service from Bill

Bill was very good.
He explained everything.
As he worked, he asked me to check to make sure I was OK.
I was OK!
Excellent work Bill.
John

27 February 2026
Electrodry Professional Home Services logo

Reply from Electrodry Professional Home Services

Thanks so much for the great review, John. We’re really pleased to hear Bill looked after you so well and made sure you were happy with the result. We’ll be sure to let him know.

Rated 5 out of 5 stars

Dylan did an amazing job of cleaning…

Dylan did an amazing job of cleaning our carpet.

5 March 2026
Electrodry Professional Home Services logo

Reply from Electrodry Professional Home Services

Hi Anna, thanks for the lovely feedback. We’re so pleased you were happy with the carpet clean, and we’ll pass this on to Dylan.

Rated 5 out of 5 stars

Joel was very good at his job and…

Joel was very good at his job and excellent customer service

3 March 2026
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Reply from Electrodry Professional Home Services

Hi Tracey, thanks so much for your review. We’re glad Joel did such a great job and made the experience a positive one. We’ll be sure to let him know.

Rated 5 out of 5 stars

Easy

Everything went very smoothly all the way through thanks

2 March 2026
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Reply from Electrodry Professional Home Services

Hi Darrell, thanks for your kind words! We’re so glad everything came together nicely for you.

Rated 5 out of 5 stars

Easy to book

Easy to book, quick responce with phone contact fast booking times, cleaning staff turned up on time and where extremly thorough ,over all very professional would recommend first and formost.

25 February 2026
Electrodry Professional Home Services logo

Reply from Electrodry Professional Home Services

Hi Lynette, so glad to hear everything went smoothly for you. From the booking process to the clean itself, it’s great to know the team was quick, on time and thorough. Thanks for recommending us!

Rated 5 out of 5 stars

Liam was on time

Liam was on time, friendly, professional and did a great job. He also set realistic expectations.

21 February 2026
Electrodry Professional Home Services logo

Reply from Electrodry Professional Home Services

Hi Bee, thanks for the great feedback. We’re so pleased to hear Liam looked after you well and set clear, realistic expectations from the start. We’ll make sure he hears your kind words.

Rated 5 out of 5 stars

Exceeded expectations.

Came on time and was quick and efficient. All stains were removed and carpet came up like new. Could walk on it in only ten minutes and furniture back in less than an hour. Highly recommend.

24 February 2026
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Reply from Electrodry Professional Home Services

Hi Anthony, thanks for the great review! We’re so pleased to hear you were happy with the clean and how quickly everything was ready to use again. Really appreciate the recommendation :)

Rated 5 out of 5 stars

Very responsive, efficient and professional

Very responsive when booking a visit. Very efficient, professional and caring when providing the cleaning service. Worked hard, and succeeded in removing oil stains from the carpet.

21 February 2026
Electrodry Professional Home Services logo

Reply from Electrodry Professional Home Services

Hi Alisa, thanks so much for the amazing feedback. Great to hear everything went smoothly from booking through to the clean, and even better that the team was able to get those oil stains out for you!

Rated 5 out of 5 stars

Friendly staff do a great job recommend…

Friendly staff do a great job recommend them

24 February 2026
Electrodry Professional Home Services logo

Reply from Electrodry Professional Home Services

Hi Glen, thanks so much for the lovely review. So glad to hear the team did a great job and looked after you. Really appreciate the recommendation :)

Rated 1 out of 5 stars

A guy turns up with a dirty towel and…

A guy turns up with a dirty towel and bottle of pink liquid and wipes not even 30cm of tile and then quotes over 800.00 to clean and seal the floor a rip off charging $50.46 to do a spot assessment really disappointing what Happened to doing a free quote

3 February 2026
Unprompted review
Electrodry Professional Home Services logo

Reply from Electrodry Professional Home Services

Hi Sonja,

We’re sorry to hear you felt disappointed with your recent experience.

Our technician visit includes a paid inspection and demonstration, which allows us to properly assess the condition of the tiles and grout, test a small area, and provide an accurate quote based on the actual results achievable. The $50.46 fee covers this on-site assessment and is deducted from the total cost if you proceed with the service.

We don’t provide fixed quotes without inspecting first, as tile and grout conditions can vary significantly. Our aim is to give honest, realistic pricing based on what can actually be achieved.

If you would like to discuss your quote further, please contact us at feedback@electrodry.com.au
and we will be happy to look into this for you.

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