eCarsTrade Reviews 

I had a great experience buying my first Car. Hatice is very nice to work with, and the pick up team was super efficient.

Always helpful and responsive with great professionalism

Hatice ia the best
She is always ther for us
She talk soft and we are so happy
Everything we need She helps us in the same second
I love to work with her
Im Glad that ecartrade have someone like her

Mrs. Hatice is the best. Everytime i have an issue, she is doing and fixing it as fast as she can. If I wanna stay buying cars from ecarstrade, its because of Hatice.

In March 2026 I purchased a vehicle through this company. It arrived on April 13. By April 14, I had already filed a formal complaint - the odometer had been wound back by 34,000 km. The advertised mileage was 41,000 km. The real mileage: 75,000 km.

On April 17, an authorised BMW/MINI dealership confirmed the tampering via key data and issued a BMW Air report. BMW subsequently withdrew the vehicle's warranty, citing unmet service requirements, with no option for extension.

The physical evidence was extensive: tampered speedometer bolts, four tyres of different brands (only one with BMW homologation), an oil reset history showing four resets against one recorded in official documents, and used brake pads in the boot - none of which appeared in the service records.

Over the following weeks, the company's communication consisted largely of delays attributed to the leasing company. On 19 May they requested the dealer's details and the vehicle's location. I responded on 20 May with everything required. On 26 May, they sent the identical request again.

As of 2 June 2026 - 50 days after the initial complaint - no resolution has been proposed, no compensation offered, and no meaningful steps taken.

I cannot recommend this company enough! From start to finish, the entire car-buying process was smooth, transparent, and completely stress-free.
A massive, special thank you to Hatice—she was absolutely incredible! She went above and beyond to make sure all my questions were answered, never pressured me, and handled everything with the utmost professionalism and genuine care. Her expertise and fantastic attitude turned what is usually a stressful process into an absolute pleasure.
If you are looking for a seamless experience and top-tier customer service, do yourself a favor and look for Hatice. Five stars all the way!

Very good company
I recommend!

The car arrived excessively dirty, covered in oil on the outside and very dirty on the inside, with trash and fingerprints on the roof, seats, etc...
In addition, the car took a very long time to be delivered.

A wonderful experience from the very first minute. Everything has been exactly as described: fast and transparent. And best of all, my manager Pedro, who helped me throughout the entire process, is the best professional there is, and as a person, he's a 10/10.
100% recommended.

Before the purchase they try to be in contact and show sincerity after purchase they don’t even respond!
They told if i apply their transport i will receive the car in 10/12 days
Its passed more than the month !
Now they are doing the same things on my car documents..!
They are liars

Ecarstrade services are terible
The staff is to unprofessional,
Acount manager Joana is one of the worst. She doesn't even deserve to work at ECARstrade . You should hire professionals.
I had a very bad experience, will not recomend It.

Easy work
Good cars
Profi team

Our company is very satisfied with cooperation with eCarsTrade. We have already purchased several cars through this auction, and every experience has been smooth and professional. Special thanks to the manager Tetiana — she is always available, very helpful, and supports us throughout the entire process. It’s a pleasure to work with you.

Always pick up the phone. Contact was verry easy. Personal Assistent when need

We’re very impressed with the quality of work eCarsTrade delivers. Our journey has been seamless so far, thanks in large part to Pedro. His support during our latest acquisition was exceptional and greatly appreciated.

The account managers at eCarsTrade are very approachable and genuinely do their best to help. Dimitri in particular stood out, he was proactive in answering my questions and quick to resolve any issues that came up. My experience working with him was great.

There were some delays with transportation, but Dimitri stayed on top of it throughout and did everything he could to make sure I had the best possible experience.

Truly a top company with top people. Had great contact with Hatice right from the start. She responds quickly and keeps you updated. Thank you so much, Hatice🙏🏻

We just purchased a car from them, everything works great! Justyna was our manager who help us with all the documentation, she was amazing!
I personally recommend to anyone to purchase cars from this company!

The cars in good condition
Seller very atencious
Thank 🤙

Perfect experience.
I had a Tanya she is very helpfull.
They explain everything and all thing was very clear.
No extra fee charge.