Dr.Delagen Reviews 

386
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the innovative skincare products for visibly reducing fine lines, improving daily hydration, and leaving facial skin remarkably soft, smooth, and glowing. Many people also highlight the exceptionally responsive customer support team, noting that orders arrive quickly and daily treatments feel seamless and refreshing. Some reviewers were not happy with the return policies, mentioning unexpected product origins and facing strict hurdles obtaining refunds after opening items. A few consumers also noted that certain formulas felt heavily scented or arrived with packaging concerns, impacting their overall experience.

What people talk about most

Product

Users describe positive interactions with product, noting that their skin feels noticeably smoother, more... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items genuinely deliver... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how simple and practical the products... See more

Customer service

People report positive experiences with customer service, highlighting their responsive, friendly, and... See more

Order

Consumers find the ordering experience to be very satisfactory and straightforward, highlighting excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

WOW. As an older woman, I purchased the overnight peel off mask and received the elixir serum, plumping serum and the pink gel mask…..probably rates as my best skin product purchase EVER. The serums i... See more

Company replied

Rated 5 out of 5 stars

I'd seen a lot of positive feedback about the quality and effectiveness of Skynflow products and decided to give them a try. I don't like to expect much when trying new products, so that I won't be di... See more

Company replied

Rated 5 out of 5 stars

I'm so happy with these products!! I'm 53 yrs old and going through Menopause, so my fine lines and wrinkles were really starting to show ( especially around the mouth and eyes). I've been using the... See more

Company replied

Rated 5 out of 5 stars

My feedback is definitely positive. I’ve tried many different creams and masks in the past, but I’ve never seen such clear results as I have since I started using your products. My friends keep asking... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

386 reviews

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No recent history of asking for reviews

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Replied to 42% of negative reviews

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4.6

All reviews

(386)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing !

“Mum, your skin looks different this morning… so smooth and beautiful!” Honestly, what better review could you ask for than that from your 10-year-old, looking at you the morning after you’ve taken off the mask? 🥹

I genuinely love these products. I’ve already bought them twice and I think I’ll keep repurchasing them! After just the first use, my skin already feels firmer and looks brighter.

The only downside? They run out way too quickly! 🤣

30 January 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for this absolutely adorable review! 💛 We love that your 10-year-old noticed the difference—that’s truly the sweetest compliment! We’re thrilled you’re already on your second purchase and loving the firmer, brighter look after using the mask ❤️✨ And we completely understand the “runs out too quickly” struggle! 😂 Thank you for making Dr. Delagen part of your routine!

Rated 5 out of 5 stars

So much better then Yuri

So much better then Yuri . Yuri peel's off to quick and makes my acne problem worse. This product actually stays on your skin and does not make you look like your a snake that is shedding its skin.

17 August 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for sharing your honest feedback 💛 We’re glad to hear you’ve found Dr. Delagen’s mask a better fit for your routine and that you’re enjoying the way it stays on the skin. We truly appreciate you giving us a try and sharing your experience ❤️✨

Rated 1 out of 5 stars

I bought this product and it does not work


I bought this product and it does not do what it says. I have tried to return the product and was dealing with Jessica the Customer Support Specialist and seems like they have blocked my email. They agreed to take the product back with 90 day guarantee and when I asked for a return address but now my email bounces back. They have changed the name to Dr. Delagen. I use high quality professional products for my skin care and have for years. Jessica asked for before and after pictures of me having used the product. Thankfully I had that but who would think to take pictures ahead of time? The product was shipped from the USA and they wanted me to return to China and pay the postage? This is a scam and the product is junk. I would not buy and I will let everyone know the terrible customer service I received and then to have them block my email after asking if I wanted a return address and then I am to send the tracking numbers? I guess I will never get my money back. Don't buy and tell your friends....

28 June 2026
Unprompted review
Rated 5 out of 5 stars

I’ve absolutely love using Dr.Delagen

I’ve absolutely loved using Dr.Delagen! It’s made such a noticeable difference to my skin and has taken years off my face. My complexion looks smoother, brighter, and much more youthful.
I do have very sensitive skin, and some of the additional products caused a few pimples on my face. Rather than let them go to waste, I started using them on my décolletage instead—and they work an absolute treat there! My skin looks so much healthier.
Overall, I’m really happy with the results and would definitely recommend Dr.Delagen, especially if you’re looking for a more youthful glow.

23 July 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for sharing your wonderful experience 💛 We’re thrilled to hear Dr. Delagen has made such a noticeable difference in your skin, leaving it smoother, brighter, and more youthful. We also appreciate you sharing how you found a great use for the additional products on your décolletage ❤️✨ Thank you for your recommendation and for trusting us with your skincare journey!

Rated 5 out of 5 stars

Dr Delagen delivers on Plumping Serum

Dr Delagen delivers on customer service, shipment and this product which I love.
Plumping Serum with PDRN, Retinol, Adenosine, Niacinamide and a 5-Peptide Complex.
I've tried other PDRN products which did not deliver half as well with consistency weak and lacking the power to quinch my skins thirst. My 56 year old skin drinks this up and delivers a glowng plumped skin that helps fade my wrinkles. This to me is one of their top products and I keep using it.
Living in Australia with the heat and drying conditions, this is a must products.
Love my Plumping Serum.

13 February 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your amazing feedback 💛 We’re thrilled to hear you’re loving the Plumping Serum and that it’s keeping your skin hydrated, glowing, and plump. It means so much that you’ve found it stands out from other products you’ve tried and has become a staple in your routine ❤️✨ We truly appreciate your support and trust in Dr. Delagen!

Rated 5 out of 5 stars

Superior Product!

As someone over 65 who has tried countless skincare brands, I can confidently say that Dr. Delagan stands alone. These superior products genuinely deliver on their promises. My current routine consists of the overnight peel-off mask every other night, paired with the daily elixir/plumping serums and the pink jelly cream. After 6 weeks, the transformation is undeniable. My complexion is glowing, and the appearance of fine lines and wrinkles has softened significantly.

Even their customer service is exemplary, immediately replacing a damaged item without requiring a return. Investing in this line was worth every penny. Just buy it... I guarantee you won't be disappointed!

25 May 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your incredible review💛 We’re absolutely thrilled to hear how much you’ve been enjoying your Dr. Delagen routine and the beautiful results you’ve seen after just 6 weeks. It means so much that you also had a great experience with our customer service ❤️✨ Thank you for your trust, your recommendation, and for being such a valued part of the Dr. Delagen family!

Rated 5 out of 5 stars

Excellent product!

The customer service has been fantastic, start to finish. The products are amazing, easy to use, and excellent quality. The wrapping evening mask has drastically changed the smoothness of my skin and my eyes look five years younger.

10 July 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your wonderful feedback 💛 We’re thrilled to hear you had such a great experience with both our customer service and products. It’s amazing to know the Wrapping Evening Mask has made such a noticeable difference in your skin’s smoothness and the appearance of your eyes ❤️✨ We truly appreciate your support!

Rated 4 out of 5 stars

Great product

Great product! I saw a difference in my skin right away. Consistency is key!

11 July 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your wonderful feedback 💛 We’re so happy to hear you noticed a difference in your skin so quickly. You’re absolutely right—consistency is key, and we’re thrilled to be part of your skincare journey ❤️✨

Rated 5 out of 5 stars

Dr.Delagen is very professional!

Dr.Delagen is a very professional company. It’s easy to order, the communication on where your product is and when it will arrive is second to none. The product is fantastic. I’ve used the lip masks, the deep collagen mask, and the collagen wrapping mask, and they are all very good quality. Well worth the price! Thanks to Sarah in Customer Service for your help. Kate H.

11 July 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your wonderful review, Kate 💛 We’re delighted to hear you’ve had such a positive experience with our products, ordering process, and communication. It was my pleasure to assist you, and I’m so happy you’re enjoying the lip masks, Deep Collagen Mask, and Collagen Wrapping Mask ❤️✨ Thank you for your trust and support—it truly means a lot!

Rated 5 out of 5 stars

100% love

If youre on the fence about trialong this brand, make the jump and you wont be disappointed. Ive been using Dr.Delagen for a couple of months now, and im honestly still so blown away by the results. My skin is clearer, brighter, plumper and hydrated.
I recommend the pdrn serum and the mask to everyone.

1 July 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your wonderful feedback 💛 We’re thrilled to hear you’ve been loving your Dr. Delagen routine and seeing clearer, brighter, plumper, and more hydrated skin. It means so much that you recommend the PDRN Serum and the Collagen Mask to others ❤️✨ We truly appreciate your support and trust!

Rated 5 out of 5 stars

This mask is truly amazing

This mask is truly amazing. I pop it on over my serum, after I have washed my face, and leave it on overnight. When I peel it off in the morning, my skin looks and feels fresh and smooth.

1 May 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your wonderful feedback 💛 We’re delighted to hear the collagen mask has become a favorite in your nighttime routine. Knowing you wake up with fresh, smooth, and healthy-looking skin means so much to us ❤️✨ We truly appreciate your support!

Rated 5 out of 5 stars

Dr. Delagen Collagen Age Defying Face Mask

I saw this collagen age defying mask product advertised on social media, usually I just bypass the advertising because hey it’s social media. Something about it caught my eye. I always research from a non biased site. The reviews and results sounded promising and I ordered the collagen age defying mask. My only regret was I didn’t take pictures of before and after 2 weeks of use. It definitely eased the fine lines and wrinkles on my face. Last week I tried it on my neck and I’m very happy with the results. I have recommended this product to my friends and I’ve recently ordered more of the face mask. It’s easy to use, I clean my face before I go to bed, apply the mask ,let it dry a bit and go to bed. The company has been great to deal with ordering online with updates for tracking my products. I’m happy I’ve discovered this product, wished I would have found it earlier. I recently ordered the serum but haven’t had a chance to try it out.

1 June 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for sharing your wonderful experience 💛 We’re so happy you decided to give the collagen mask a try and that you’ve been seeing such beautiful results. It means a lot that you’ve recommended it to your friends and returned for another order ❤️✨ We hope you love the serum just as much, and we truly appreciate your trust and support!

Rated 5 out of 5 stars

Love this product! 💕

Love this product! I cannot live without the mask! I am a young 61 :) and there was a deep crease in the corner of my eye up into my forehead. I had tried everything and I mean everything but a facelift. I can’t even express how much my skin has changed in over a month using the mask to sleep in 4 to 6 times a week. Depending what I have going on that week. It’s magic in a bottle, but you have to do it a minimum of 4 times a week I found for me. That crease is now a line compared to how deep it was before. I am glowing! I got the starter kit times 2 on sale after my initial purchase. I will be ordering again! This stuff is my #1 product right now.

6 July 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your incredible feedback 💛 We’re absolutely thrilled to hear how much the collagen mask has transformed your skin and become your number one skincare product. It’s wonderful to know you’re seeing such amazing results and feeling more confident and radiant ❤️✨ Thank you for your continued support—we can’t wait to be part of your skincare journey for many more orders!

Rated 5 out of 5 stars

Collagen mask is amazing

Collagen mask is amazing. Love that I wear it to bed and peel it off in the morning. It leaves my skin so soft and plump. Love this product

9 June 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your lovely feedback 💛 We’re thrilled to hear you’re loving the collagen mask and the overnight peel-off experience. It’s wonderful to know your skin feels soft, plump, and refreshed in the morning ❤️✨ We truly appreciate your support!

Rated 5 out of 5 stars

I LOVE this product

I LOVE this product! I am currently losing weight, and as an older woman, I want to ensure that my face remains firm. The morning after I used it for the first time, I couldn't believe how SOFT my skin was. I use it every night with great results. In fact, I have started using it as a spot treatment at home during the day on my crow's feet to soften them even faster.

3 June 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your amazing feedback 💛 We’re thrilled to hear how soft and refreshed your skin felt after the very first use. It’s wonderful that the mask has become such an important part of your routine and that you’re loving the results ❤️✨ We truly appreciate your support and are so happy to be part of your skincare journey!

Rated 5 out of 5 stars

I wish I could give more than 5 stars…

I wish I could give more than 5 stars because this serum is a winner, especially for people like me with sensitive skin and rosacea. It will not clear up the rosacea but it lessens the redness and the bumps and once I put my foundation on, you wouldn't even know I had problem skin. My skin looks so much healthier and bright so I am going to order 3 more tubes (buy 3, get 3 free) and with that, I will receive free samples of 2 of their other products. I am looking forward to trying them and will post another review at that time.

24 May 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your incredible feedback 💛 We’re truly happy to hear the serum has been so gentle and effective for your sensitive skin and rosacea-prone complexion. It means a lot that your skin looks healthier, brighter, and more even ❤️✨

Rated 5 out of 5 stars

Lasting benefits when used consistently

Skynflow really works! I've tried overnight patches and other products that over promised and under delivered, but Skynflow is different. With consistent use (2-3x per week), my deep wrinkles are lessening, skin tone is improving, and complexion is becoming more even. This photo shows a noticeable difference in just 5 weeks (top photo is before and bottom is after). I'm excited to see these benefits continue to compound over time.

22 May 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for sharing your amazing experience 💛 We’re thrilled to hear Skynflow has made such a noticeable difference in just 5 weeks and that your skin tone and texture are improving so beautifully. It means a lot that you trusted us after trying other products ❤️✨ We can’t wait for you to continue seeing even more results!

Rated 5 out of 5 stars

I love this product I can see the…

I love this product I can see the results on my face. My daughter uses it too and we both love it.

22 May 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your lovely feedback 💛 We’re thrilled to hear you and your daughter are both loving the product and seeing great results. It means so much to be part of your skincare routine together ❤️✨

Rated 5 out of 5 stars

The products arrived in a reasonable…

The products arrived in a reasonable time and I love how the mask makes my skin feel. I use it several times a week and I have just turned 70 but constantly told I don't look 70. Highly recommend this product

11 May 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your lovely feedback 💛 We’re so happy to hear you’re enjoying the mask and that it leaves your skin feeling amazing. Being told you don’t look 70 is such a wonderful compliment ❤️✨ We truly appreciate your recommendation and support!

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