Dragonflyshipping Reviews 

8,254
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Had something delivered by them twice this week. Both times just bad services. First package was just stuffed into my letterbox even though it didn’t fit so the box was all dented and damaged. Second... See more

Rated 5 out of 5 stars

The company is very meticulous with their delivery service, as they kept me on track with the progress of my package. Even making sure they have arrived at the right house, a picture of my aptmt numbe... See more

Rated 5 out of 5 stars

Every Amazon package I order gets shipped through Dragonfly and they are by far the best shipping company out there. Always on time, lots of communication emails, and they leave the package at the doo... See more

Rated 5 out of 5 stars

I always get my orders on time with Dragonfly. Almost always have delays with DHL or PostNL. Really hope Dragonfly becomes more popular.


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4.2

Great

TrustScore 4 out of 5

8K reviews

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4.2

All reviews

(8,254)

8,171 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst service I've ever encountered

It's been a few times that Amazon sends me a package via Dragonfly. I have never, not even once, received a package from them, they have always ended up being returned to sender.
Everytime Dragonfly sends an email saying they couldn't deliver my package because i wasn't home, despite me being home every single time. The bell never rang, i added my number in the instructions, asked them to call me or at least ring the bell, never happened.
I called Dragonfly several times about it, never helped.
Worst delivery company I've ever encountered.

6 September 2026
Unprompted review
Rated 1 out of 5 stars

A bunch of low-lives

Like another user said, the positive reviews are all fake paid reviews.

This is hands down the worst delivery company in the history of delivery companies. They’re absolute clowns, a bunch of low-lives who’s sole purpose is ruining people’s day. They drop package on front doors, on sidewalks, in hallways, shove them in letterboxes, whatever it takes to say “delivered.”

I hope Amazon gets rid of them as soon as possible because Amazon has decent customer service but those guys are going to just run it to the ground if they keep going like this.

4 September 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking experience

Absolutely shocking experience, service is beyond disgraceful. Ordered a package that took almost two weeks to be delivered in the Netherlands ( a country you can drive through within 2 hours ) even after paying for express shipping.
Tracking info is horrendous, delivery times are just as bad. Customer service helped where they could however they can’t make miracles happen.
Package was eventually delivered successfully after taking two weeks to get a delivery right and then the clever driver decided because I wasn’t home he would leave my package on the side walk, safe to say I did not receive my package.
Seriously the most useless courier service I’ve ever dealt with, even after leaving delivery instructions and marking a delivery address as a business and only open during business hours 8am to 5pm, you still get delivery attempts at 8:30pm. Even after changing the address so that it could be a home delivery and cater to their weird hours, they still messed it up continuously, from trying to deliver after hours at a business even after marking at as only deliver during certain hours, marking a parcel as out for delivery and then giving parcels to the wrong driver, marking a parcel as out for delivery only to phone customer service to find out your parcel isn’t out for delivery because they didn’t have a truck to assign it to, saying they attempted delivery even though no one pitched up and not being able to deliver because the gps couldn’t locate the address.
Seriously what kind of company is this ??
If you’re unlucky enough to have them delivering your package, I hope your experience is better.
Really is disgraceful service from this company.

4 September 2026
Unprompted review
Rated 1 out of 5 stars

False 5 star reviews…

Obviously the 4/5 star reviews are paid or directly connected to Dragonfly cause there’s no way in hell that anyone can be positive about this bunch of clowns. Always late, always throwing packages on the floor and leaving it unattended (yes its on video) super bad customer service, they must be so cheap that Amazon can afford resending the products a 2nd time, always via Dhl though and then correctly delivered. If more people would open their mouths instead of being so lukewarm Amazon might actually kick this worthless zoo out the door

4 September 2026
Unprompted review
Rated 1 out of 5 stars

Three deliveries three bad experiences

They have "delivered" three different items in three different occasions from Amazon. The first one was marked as delivered 2 days before delivering, the second one was delivered (according to them) in another street and house number far from us and we never received it. The third one (a small envelope) appears as delivery unsuccesfull because no one was at home but I was here and also some contractors outside the house during the whole day

4 September 2026
Unprompted review
Rated 1 out of 5 stars

Worst Delivery Company I've Exerienced

I have only had negative experiences with Dragonly. Lately I ordered via Amazon and got this very vague and unhelpful message "We attempted to deliver your package today but it didn’t go as planned. But don't worry! Our driver will give it another go very soon. Be sure to keep an eye out for the rescheduled delivery time." Okay. Why didn't go as planned? I've added clear delivery instructions about where it should go and how to find entrance. When is "very soon"? I've had previous bad experiences where they say something has been delivered but it never arrives and the emails they send contradict the status of the package on their website. All in all a very unprofessional company and I wish Amazon would drop them as a partner because it reflects badly on them as well.

3 September 2026
Unprompted review
Rated 2 out of 5 stars

Bad.

Had something delivered by them twice this week. Both times just bad services. First package was just stuffed into my letterbox even though it didn’t fit so the box was all dented and damaged. Second time i was home and they just dropped it in the middle of the hallway of my apartment building even though I opened the door for them.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Super

Super!
I got my package very fast and safe, the updating system is nice and they share photos how they left the package 🥰

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Shit service

The package was to be received on the 29th of august. Got a message the delivery could not be made. But it would be deliverd the nest day. 5 days later still nothing. The agent would give a message to the warehouse to deliver again. I would hear something in max. 2 days. Sorry, but i am pissed. By the time they deliver i don not need the package anymore.

29 August 2026
Unprompted review

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