Draculaclothing Reviews 

562
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting beautiful designs, excellent materials, and fine craftsmanship that often surpass expectations. Many highlight the outstanding customer service, describing the team as helpful, kind, and responsive, providing quick and informative assistance. Additionally, consumers appreciate the fast shipping and efficient order processing, with items arriving quickly and transactions proceeding smoothly. However, some customers also noted inconsistencies with sizing, finding certain items either too large or smaller than expected, and occasionally disagreeing with the provided size charts. A few other people also felt that some products had quality issues, such as dye bleeding, loose threads, or materials feeling cheaper than anticipated. While delivery was generally quick, some reviewers experienced delays due to shipping company issues, and a small number reported dissatisfaction with customer service efficiency.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the unique designs, excellent quality, and... See more

Quality

People report positive experiences with quality, frequently describing items as superb, excellent, and... See more

Order

Customers consistently note positive experiences with order, praising the ease of placing orders and the... See more

Customer service

Consumers find customer service to be positive, with many describing it as excellent, amazing, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A coat from this brand had me dreaming about it for weeks. I finally gave in (thanks honey!) and I absolutely don't regret it. Very fast delivery with accurate and regularly updated tracking. Impe... See more

Rated 5 out of 5 stars

Love my Brocade Ruffle Trim Corset Back Long 3 Layer Victorian Goth Skirt! Wear it to perform in and looks great! Great price, great communication with seller to ensure right fit and also quick repons... See more

Rated 5 out of 5 stars

I paid no attention to the sizing guide and ordered based on my other corsets ….. when the garment arrived, it swamped me! Their support and customer service was nothing short of outstanding and I... See more

Rated 5 out of 5 stars

I recently discovered Dracula clothing website and their gorgeous gothic outfits. The corsets i received are really wonderful and well made as well as the dress and the skirt that are also amazing... See more


4.6

Excellent

TrustScore 4.5 out of 5

562 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(562)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The corset vampiric

The corset I bought is absolutely perfect, excellent design and quality, the team is very kind and friendly and responds quickly, delivery is fast. If you want something unique, timeless, dark and vampiric, this is the right place. I highly recommend it!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Unique, beautiful and well-made

In a world where so many clothing stores sell the same things, Dracula Clothing is something special

I recently wore one of their dresses to Sweden Rock Festival, and I was honestly overwhelmed by the number of compliments I received. It felt like every few minutes someone stopped me to ask where I got it. I estimate that around 50 different people commented on the dress over the course of the festival.

The quality is excellent, the fit is flattering, and the designs are absolutely stunning. Every piece I've purchased has felt unique and well-made.

I love supporting businesses that clearly care about what they create, and Dracula Clothing is one of those rare brands. They have earned a loyal customer in me, and I would gladly recommend them to anyone looking for clothing that stands out from the crowd.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. I brought my daughter a dress for upcoming prom and it was beautiful, good quality and great value for money. I kept ordering the wrong size and they were very patient and helpful with returns.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

A great quality of the products

A great quality of the products, plus they do look very magnificent & beautiful.

The support is also very diligent & reliable.
They do help where-ever they can and explain everything you're asking for.

Very good service with great quality.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I highly recommend Dracula Clothing! The products are beautiful and their customer service is second to none. I ordered four items, two of which I needed to return as they weren’t a good fit and two which are perfect and I absolutely love. The communication was great from the moment I contacted Dracula Clothing and they made the various return options very clear (it’s great that they offer different options to suit everyone). The only thing I would say is to check the total amount of your order if you are a UK customer as you may be liable to pay import fees (you can find information about this in the shipping FAQs). Shipping is free, though, so you can always split the order up!

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Size chart is totally wrong

Size chart is totally wrong. I emailed to request an exchange three times and they ignore me. Not even asking for a refund, just an exchange. Really disappointing. Will never buy or recommend again.

Update: replies don't go to Spam!

13 May 2026
Unprompted review
Draculaclothing logo

Reply from Draculaclothing

Hi, we reply to all e-mails the first working day. I see that we have responded to your e-mails, maybe our response ended in your spam folder? You can contact us on instagram or facebook as well and we will look into it.

Rated 5 out of 5 stars

Excellent Customer Service

I ordered three items from Dracula Clothing, and UPS lost my package. Mel from the support team worked with me to have UPS try to find it, and when they couldn't, offered me the choice of a refund or to resend the clothing. UPS made a delivery error again, and once again Mel worked with me and this time was able to get UPS to successfully deliver my items to me. While it did take longer than anticipated to get my items due to UPS' error, Mel's support through the process was great. The clothing itself also arrived in excellent condition and fit properly. I'd highly recommend this store.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service experience EVER.

I have been drooling over the corsets on this site for ages, and finally decided to take the plunge. When it arrived (in less than a week!) it was stunning, but too big. I contacted Dracula Clothing, and an exchange was arranged immediately. I ordered too small the second time, and I was able to exchange it AGAIN for the perfect size! The customer service is AMAZING (thanks to Mel!) and the corset is everything I hoped it would be! I will definitely be ordering from this company again. You should, too! 🖤🦇🖤

5 May 2026
Unprompted review
Rated 1 out of 5 stars

BE VERY CAREFUL

BE VERY CAREFUL!
The purple and black trousers were NOT TRUE TO SIZE! And therefore did NOT fit me. Fobbed off with ‘manufacturing sizing tolerance’ And now I have to return them at my own cost!! NOT AT ALL HAPPY!! ALSO ridiculously low waisted and a SLIM FIT! I am a 14 and ordered a 16 and would have needed a 18 at least!!
VERY DISAPPOINTED AND VERY EXPENSIVE! Plus the material isn’t nice either!!!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Fantastic company, it was easy placing my order and Dracula clothing shipped my order really quickly. I am in the UK and took about a week to receive items. The clothes I ordered were excellent quality and really beautiful. Overall I am very pleased with my experience with Dracula clothing and would recommend and buy from again.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a (beautiful!!) pair of pants…

I ordered a (beautiful!!) pair of pants that just didn’t fit right. Mel helpt me thru the intire process.

The options, costs and return/delivery time, Mel explained it all.

The items they sell are really great and true to the pictures.

Really happy with this shop

Jeanet

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing goth clothing and friendly service!

I’ve ordered three items from Dracula Clothing so far – two coats and one jacket – and I’m absolutely thrilled.
Both coats are truly wonderful and of outstanding quality. I get an incredible number of compliments every time I wear them. You can really tell that a lot of care goes into both the design and craftsmanship.
For my most recent order, I unfortunately chose the jacket two sizes too large and had to return it. However, the customer service was absolutely exceptional. I received a reply within the same hour, was able to send the item back within two days, and had the correctly sized jacket delivered to me just one week later.
Both the product quality and the fast, friendly customer service have completely convinced me. I can wholeheartedly recommend this shop – an easy five stars!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I had the wrong size and wrong type…

I had the wrong size and wrong type corset. I had a wonderful interaction via email. The lovely lady helped me out and had so much patience. She helped me out great and told me how to get the correct size. After a while of email traffic. I had a new corset in the mail, she was friendly and helpful. Thank you! It's gonna be amazing on my outfits!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

I tell people I like to shop here.

I was so pleasantly surprised by this company; I hadn't heard of them before so I didn't know what to expect, I was just looking for a kraken skirt - the items I received were great quality, the items arrived at my home so quickly, and the customer service was incredible! I will continue to support this business.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

The best💓

I was searching corset that is beautiful and comfortable at the same time
I purchased black corset once and it's so perfect and comfortable😭but I'm fatter than before so I bought a bigger size this time
Also I chose some different color too, but one item was wrong, I asked if I could change to the right one
Honestly I'm a little bit worried cuz I live in Taiwan. The shipment is complicated.
But CSR said they could sent me right one and i don't need to sent it back
I received it, i recommended
It's not only good service attitude, also the product is perfect🥺🥺🥺💓💓💓💓

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent across the board …..

I paid no attention to the sizing guide and ordered based on my other corsets ….. when the garment arrived, it swamped me! Their support and customer service was nothing short of outstanding and I am now the proud owner of a beautiful bustle corset that fits me perfectly! They even let me change the print on return (the one I really wanted was out of stock when I first ordered). Highly recommended!

My message to anyone looking to order a corset is trust the size guidelines! 🙂

9 March 2026
Unprompted review

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