DISH Reviews 

Piss poor customer service. I called today because I don't like my TV lineup. I was told I would get call back in 15 minutes. It is now 530. Very disappointing. My representatives name is Steve and to call back a certain number. So much for that!! I should have looked before I leaped. Very disappointed.!!

Worst company ever. Made 2 payments by accident on Aug. 6th. Called 10 minutes after paying twice. Was told I would have my $ back in my account in 5-7 days. Called after day 7 only to be told 19-25 days because it takes longer. Payments were made on August 6th, remember. Called back today and was told my bank "denied" the money to be returned back to my account so they will mail my check. It will take 7-10 days????? I explained to them on the 13th that that money was paying my electric bill. that now I would have NO money to pay the electric. That was nothing to them. Now I'm figuring I won't get my check until Sept 8th with the holiday. Over a month and they still have my money......... Karma will be swift

I left dish due to bill inflation from directv but little did I know directv was really great. Started having issues with reception on my tv with dish. Don't even talk about bad weather with dish. I canceled after four days and tried to cancel. They want to charge me for a month of service I didn't use. I will but contacting a lawyer.

We have experienced recurring loss of satellite reception despite clear weather, resulting in loss of major local network channels. This has happened repeatedly throughout this year and has not been permanently corrected by DISH. A technician came out only 2 months ago, and it is still not fixed.

During the latest failure, Hopper diagnostics showed satellite 119 locked with signal strength approximately 57, while satellite 110 would not maintain a lock on any of several transponders tested. Some briefly displayed a green signal before returning to “Not Locked.” Other programming remained available through DISH's internet backup.

Our frustration is compounded by telephone support that repeatedly takes us through generic weather and reset troubleshooting rather than addressing the recurring reception problem. We would like DISH to have a qualified technician diagnose and permanently correct the dish alignment, LNB, cabling/connectors or other equipment responsible for the intermittent satellite reception, and verify adequate signal margin before closing the service call.
We are appropriately paying for this service continually while not receiving the service we are paying for. Yet again this weekend we are going to miss watching things we are paying to watch.

This company is installing FLOCK cameras boycott them immediately. I find it so ironic you have all this “We Declare Value for All” on a paper that looks like the Declaration of Independence yet you install those trash cameras that impede on American peoples 4th amendment right. You are some sell outs.

I have to admit, I liked Dish TV when I had it. But, given how they are quickly jacking up their prices – with no end in sight – I recently decided to cancel and move to YouTube TV. And, I found out that getting out of Dish TV is just plain ugly. They truly make it as difficult as possible while trying to charge for everything they can (and can’t). And, even after returning the equipment and receiving email confirmation, they call saying that I did not return the equipment and to call them back to stop the phone calls (I didn’t). My experience with Dish TV on the way out was just plain horrible. I’m glad I got out when I did as, given their subscription declines, I suspect it will only get worse.

No technical support for dish anywhere application. Skip channel doesn’t work for menu guide on mobile application or windows 10.
The best Dish can do, after multiple calls, is take note of the issue and not pass on for resolution of issue.

Been a dish member for 21 years! Never missed a payment, been through the BS with them. Their service has gone down hill! It’s bad, bad, BAD!! They raise your bill and lock you into contracts! Don’t trust them anymore! Call to voice my concern, you get someone who can’t speak English or help you. They keep you on hold! They ask to expand you channel list, and don’t address the problem! There are too many service providers to compete with! BYE, BYE crappy dish! You would rather have a 21 year customer leave!

I tried to cancel my service with rep named Jenny Adams. The worst experience of my life!!! she just kept blabbing about how they can lower my bill on and on - I told her I was moving out of state and did not want Dish I have signed up with another company. That did not matter she just kept going. Then she proceedes to tell me I have to go on my roof and take the arm to the Dish sattelite arm down and send it back!!! I am 75 years old- I was so irrate at that point she said she would waive the $285.00 fee for the arm!!! Then she tells me I am responsible for 13 more months of servce. NO WAY - she said I signed a contract when I got new Dish equipment- I GOT NEW EQUIPMENT BECAUSE I WAS TOLD MY OLD EQUIPMENT COULD NOT BE REPLACED-I had no choice. It took over one hour on the phone and she said it would take 10-25 days to get a box and shipping lable sent to me!!! she also told me I could not drop off the equipment. I WOULDN'T HAVE DISH AGAIN EVEN IF IT WERE FREE!!! I have been a Dish customer for 13 years- I called years ago to see if they offered a senior plan and the rep said they do not - Jenny offered me a senior plan if I would stay a customer!!!! What a joke!!! save yourself the headache of this horrible company. I have a friend who is an attorney and have contacted her for assistance.

This is the last time Dish TV raises my bill this time, they want to jack it up $55 a month. Paying for less channels, but more advertisements. Haven't had any good deals in a long time with this company. And I've been with them thirteen years. But now I'm saying goodbye! I'd rather spend my hard earned money somewhere else. A bunch of greedy bastards!

Worst cable co. EVER! Just got off the phone wondering my bill went up 45-50 extra a month and they tell me my 2 yr agreement ended in the spring (A YEAR LATER NOT TWO) and when asked why I never got an email or heads up phone call so we could see what promos were available to make sure it was a decent price all they said was “I will bring this up”….yea okay I’m the second coming of Jesus! I asked them to notate to inform me and FAILED TO DO THE MOST SIMPLISTIC PORTION OF THIER JOB!!! If I could give this a negative star rating I would! Do not recommend their services whatsoever!

Spoke to a representative on 7/10/26 to cancel my service. Called back a few days later to speak with them again about a special deal he had mentioned to me during our 7/10 call. I did not get through to a person and hung up. Without my knowledge, they reconnected my service. I had no idea until I started receiving. Email notices for payment. I responded to the email indicating that I was still awaiting the return boxes and that my service had been shut off since July 10. I receive no response to my emails. Today I called to find out when I would receive the boxes to return the equipment. They responded that my service was restored. After much runaround and them trying to sell me on Services again, they finally agreed to cancel, but would not commit to an answer about what I was being charged for. He said I would have to wait for the bill. I asked to speak to a manager, and he refused to give me a manager. This company is terrible. 1 star is too high of a rating.

Zero is more like it. Once you sign up , whether it works or not, your screwed. Good luck cancelling. It never actually connected to my dish for service but they still take your money. They then fight your dispute with the credit card company and say you never cancelled. Horrible company, surprised they are still in business with such a poor tech support( basically your on your own) then you talk billing with someone in India who blows you off and hangs up on you after a half hour wait

I live in the south east side of the Bay Area in California. I had an issue with my dish and was unable to watch or record our shows and Cris S. showed up for his appointment early and quickly resolved the issue and also checked other rooms to be certain everything is fine. Thank You Cris S. Mike K

Carla was very helpful with my issue and solved it. Thats all I wanted. Thanks, Carla!

New Account, less than 60 days old. Had reliable service for less than 1 week. Called to resolve, technician couldn't resolve. Asked to close the account as it hadn't been reliable FOR ME. I understand others had good service, I had service less than a week in middle of summer. They threatened to Charge me the $450 early termination fee. Which although policy is also piss poor in terms of customer respect and support. I have Optimum for internet but if I wanna cancel, I call and cancel. Beware Dish. They CANT resolve it. What will happen They will send a more seasoned tech out to fix it (You know, bring you a New Box 🙄) At the end of the day I'm onto you. Reliable as long as equipment isn't bothered a little ..But I'm sorry. Do not choose Dish over Optimum in my area. Yes Optimum costs more. But remember $450....Mafia Tactics. Optimum. Reliable. PERIOD

Was sent a brand new dish hopper in March?And once again, having issues will not stay on will not stay connected yet.No one seems to know how to fix it or what to do. Customer service is horrible as is their dish.

We got Dish November 2025. It’s July 2026 now. It never worked. Several times daily our dvr wouldn’t load. We swapped Hoppers 4 times. Finally we decided to cancel, hoping early termination fee would be waived. Monday they said they’d waive it if they sent one more tech out. Of course the problem couldn’t be duplicated while the tech was here. The problem started again late Thursday. Friday we called, they said they’d send another tech out because it worked while the Wednesday tech was out. I told the manager we were told Monday they’d waive the fee the next time it stopped working and we can’t keep skipping work and what not for tech visits. He literally said, “what are you doing now? Trying to watch tv.” They cancelled the service, but wouldn’t waive the fee. For a service that never properly worked. Then said they’d charge extra if we didn’t get on the roof and send that a part from the satellite.

Spent 2 hours on chats and phone calls to find out that I have to have a technician come out and the soonest available is 12 days away. Unfortunately I have 10 months left on a contract with them. Their customer service is pathetic and their service is too expensive. I will leave them as soon as my contract is up.

Stay away from these con men criminal TV Dealers. Lies and deception is their main business.