Direct Vacuums Reviews 

46,821
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,077 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the overall service and reliability. Customers frequently mention the remarkably fast delivery times, noting that their orders consistently arrive securely packaged and ready for immediate use. Consumers are also thrilled with the very affordable prices and the exceptional quality of the items they received, finding them to be great value. Though some customers noted occasional issues with inaccurate delivery tracking details or unexpected carrier delays during transit, these instances were uncommon. A few people also mentioned receiving products that unfortunately arrived broken, faulty, or required a return due to unexpected performance issues.

What people talk about most

Product

Consumers find product to be positive, highlighting great value and excellent condition upon arrival.... See more

Delivery service

People report positive experiences with delivery service, frequently praising the rapid shipping speeds and... See more

Quality

Clients share positive opinions on quality, expressing satisfaction with items looking like new and... See more

Price

Users describe satisfaction with price, highlighting that items are affordable and cost-effective compared to... See more

Service

Customers consistently note positive experiences with service from start to finish. Reviewers frequently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great item and shipped quickly. Just wish the shipping and tracking details were more accurate. Order placed and acknowledged quickly, stating DPD as delivery courier. No updates for a couple of days…... See more

Rated 5 out of 5 stars

I have purchased three products from direct vacums in the past 18 months. I have been pleased with my purchases. The products have arrived well packaged, without any issues with delivery and are still... See more

Rated 5 out of 5 stars

As always a great service with next day delivery as well if ordered before 12 noon. Had a few things now from this company for myself and family can not complain about anything , would I buy again... See more

Rated 5 out of 5 stars

Absolutely brilliant! I got the steam mop I really wanted but couldn't afford for the less than the basic model! Arrived quickly, perfectly packaged and a years guarantee! Have already recommended to... See more



Company details

  1. Appliance Store

Written by the company

Direct Vacuums are a unique company offering you brand name products at a fraction of the price of high street shops. Direct Vacuums is the only authorised re-seller of Electrolux, AEG, Zanussi, Hoover and Vax graded products, all our products are guaranteed for 1 year for complete peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

47K reviews

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4.5

All reviews

(46,821)

2,939 reviews in the last 12 months

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Rated 5 out of 5 stars

Swift delivery

Ordered a beautiful rose gold and black Kenwood toaster. Arrived in one piece and shipping was fast. Will be visiting the site again.

24 August 2026
Rated 5 out of 5 stars

Fast delivery and a hoover at a…

Fast delivery and a hoover at a fraction of the cost. The hoover works great and is in perfect condition on top of that it feels like you are doing something for the environment. Giving a hoover a new home and second chance :)

24 August 2026
Rated 3 out of 5 stars

Courier let you down

Thanks to other reviews, we were fairly confident that the product would meet our expectations. on that front we were very happy, although the vacuum didn't arrive in the original box it was well packaged and looked all but unused.On Wednesday evening my wife was expecting another package only to find the vacuum sat on the doorstep, it was raining but luckily the item was left under the soffit so wasn’t wet. When I checked our camera, the courier had delivered it at about 7pm the previous evening, so had been left there for about 24 hours, the driver knocked on the door and just walked off and left it, we have a porch so didn’t hear it at all and no email to say it had been delivered. We live on a busy road so we were surprised the item wasn’t stolen, luckily it wasn’t and all ended well.
Very happy with our purchase other than this.

30 August 2026
Rated 3 out of 5 stars

The price was ok and the battery was…

The price was ok and the battery was great in the beginning as it was delivered fully charged, but when it died and I put it back on charge for over 24 hours it wasn't 100% charged and when I used the battery it only lasted about 15 minutes after I used it, I did use it at full power for about 5 of the 15 minutes, so I'm not overly satisfied with it, so now just wondering how long before this one dies!!

29 August 2026
Rated 1 out of 5 stars

I am about to instigate Court…

I am about to instigate Court proceedings against this company who have failed to deliver my order for over a month now, it has not even been shipped. I believe they are trading fraudulently, publicly misrepresenting goods for sale that they do not have (they are unable to explain why they have not even shipped my order) and continue to obfuscate. From now reading the reviews I am not the only one to experience this it seems. Either way, this misrepresentation/fraudulent trading is an offence in law.

15 August 2026

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