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Dial a Claim Reviews 

408
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful staff for being exceptionally helpful, professional, and genuinely caring throughout the entire support journey. Many people note that representatives are fantastic listeners who successfully take away anxiety and put clients completely at ease. Consumers consistently highlight that the overall service is organized very efficiently, turning complicated claims into a remarkably smooth procedure. Reviewers also deeply appreciate the prompt communication, clear step-by-step explanations, and continuous updates provided from the very beginning. Individuals feel truly supported and incredibly confident when navigating their personal cases with such dedicated professional guidance.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing deep satisfaction with the support they... See more

Claim

Reviewers mention positive feedback about claim, noting great experiences and helpful support from staff... See more

Service

Customers consistently note positive experiences with service, highlighting efficient communication and... See more

User experience

Consumers find user experience to be exceptionally positive, with everything going quickly and smoothly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to say a big thank you to everyone who helped me with my accident claim. The whole process was made so much easier thanks to their support, professionalism, and kindness. A special tha... See more

Company replied

Rated 5 out of 5 stars

They always next to you ,ever time asking what you needs or any help from them.member of dial claim Alex he like member of families and he always listening your complains and so friendly thanks Alex f... See more

Company replied

Rated 5 out of 5 stars

I spoke with Jess and she was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things t... See more

Company replied

Rated 5 out of 5 stars

I spoke with Alex and he was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things th... See more

Company replied


Company details

  1. Personal Injury Attorney
  2. Accident Insurance Company
  3. Attorney Referral Service
  4. General Practice Attorney
  5. Housing Association
  6. Small Claims Assistance Service

About Dial a Claim

Written by the company


Dial a Claim is the UK's leading expert in personal injury claims and compensation advice. Start My Claim Housing Disrepair Workplace Accidents Road Traffic Accidents Accidents in a Public Place Medical Negligence

No Win, No Fee Guarantee

We proudly operate on a no win, no fee basis, ensuring that our clients only pay for our services if we successfully win their case.


The Claim Process

Our friendly legal advisors are here to help you find out if you have a claim today! We’ll connect you with an expert solicitor during the same call, so you can focus on what really matters - your recovery.

No Win No Fee

No upfront legal fees

No upfront legal fees
No Win, No Fee means you do not need to worry about paying for upfront legal fees. If your claim is unsuccessful, there’ll be nothing to pay.

Contact info

Start Your Claim Today

We Guarantee no Win no Fee

4.9

Excellent

TrustScore 5 out of 5

408 reviews

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4.9

All reviews

(408)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alexia was really great

Alexia was really great. She helped me with all my problems in my home and really supported me through the whole process! She handled my case with a lot of patience and really fought to get me the help i needed.

13 April 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that Alexia was able to support you with the issues in your home and guide you patiently through your housing disrepair claim. It’s great to know she handled your case with care and determination to help you get the support you needed.

Thank you again for your kind words and for choosing Dial A Claim — we truly appreciate your feedback.

Rated 5 out of 5 stars

Estelle was amazing!!!

Estelle was very thorough and explained everything so well. Her knowledge and empathy were particularly impressive. She is confident and concise. Estelle made things clear objective and understandable, not using jargon and overloading is with information. Estelle is currently and will be a longterm asset to the organisation for many years to come.

16 April 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that Estelle was thorough and explained everything so clearly throughout your housing disrepair claim. Her knowledge, empathy, and ability to make things objective and understandable without using jargon are exactly what we strive for at Dial A Claim.

Your kind words about Estelle being a long-term asset to the organisation mean a great deal, and we’ll be sure to pass your feedback on to her. Thank you again for taking the time to share your experience — we truly appreciate it!

Rated 5 out of 5 stars

Such a nice lady helpfull and a good…

Such a nice lady helpfull and a good listener it was a good experience to talk to her very good at her job

16 April 2026
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Reply from Dial a Claim

Thank you so much for your lovely 5-star review.

We’re delighted to hear that you had such a positive experience and found our team member to be helpful, a good listener, and supportive throughout your housing disrepair claim. Providing understanding and professional service is exactly what we aim for at Dial A Claim.

Thank you again for your kind feedback — we truly appreciate it!

Rated 5 out of 5 stars

Very helpful service and professional…

Very helpful service and professional support and advice

15 April 2026
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Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re delighted to hear that you found the service helpful and received professional support and advice throughout your personal injury claim. Providing clear guidance and reliable support is very important to us at Dial A Claim.

Thank you again for your kind feedback — we truly appreciate it.

Rated 5 out of 5 stars

A lot of other companies told us we…

A lot of other companies told us we didn’t have a claim however Alex listened to every detail and gave us the chance we needed thank you so much

15 April 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re really pleased to hear that Alex took the time to listen to every detail and gave you the opportunity to move forward with your housing disrepair claim, especially after other companies had told you otherwise. Taking the time to truly listen and support our clients is exactly what we aim to do at Dial A Claim.

Thank you so much for your kind words — we truly appreciate your trust in us.

Rated 5 out of 5 stars
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Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re delighted to hear that you received great and fast service throughout your personal injury claim. Providing efficient and reliable support is very important to us at Dial A Claim.

Thank you again for your kind feedback — we truly appreciate it.

Rated 5 out of 5 stars

Very helpful polite happy to help just…

Very helpful polite happy to help just a really easy processed with them I’d recommend them highly

14 April 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re really pleased to hear that you found the process easy and that our team was helpful, polite, and happy to support you throughout your medical negligence claim. Making things straightforward and stress-free is exactly what we aim for at Dial A Claim.

Thank you for your high recommendation — it truly means a lot to us.

Rated 5 out of 5 stars

Helpful

Helpful , friendly,trustworthy,professional and knowledgeable

13 April 2026
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Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re delighted to hear that you found our team helpful, friendly, trustworthy, professional, and knowledgeable throughout your housing disrepair claim. Providing this level of service is exactly what we strive for at Dial A Claim.

Thank you again for your kind feedback — we truly appreciate it.

Rated 5 out of 5 stars

I would like to take a moment to…

I would like to take a moment to express my appreciation for the outstanding support I received from Estelle during my claim.

Estelle was incredibly helpful throughout the entire process. She was professional, attentive, and made everything so much easier to understand. Her communication was clear and reassuring, and she truly went above and beyond to support me.

I honestly couldn’t have asked for better service. She is amazing at what she does, and I would strongly recommend her to anyone needing assistance.

13 April 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We truly appreciate you taking the time to share your experience, and we’re delighted to hear about the outstanding support you received from Estelle during your claim. Her professionalism, attentiveness, and clear communication are exactly what we strive for at Dial A Claim, so it’s fantastic to know she made the process easier to understand and supported you every step of the way.

Your recommendation means a great deal to us, and we’ll be sure to pass your kind words on to Estelle — she’ll be so pleased to hear them. Thank you again for your lovely feedback.

Rated 5 out of 5 stars

Tania very caring and professional…

Tania is a very helpful and friendly staff. She show great care and professionalism with the calls, taking down detail for claim, providing advice for photos and overall just amazing service. I very much appreciated her help thank you.

8 April 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that Tania provided such helpful and friendly support, and that her care and professionalism made a positive difference during your calls. Taking the time to gather details and provide clear guidance throughout your personal injury claim is exactly the level of service we aim to deliver at Dial A Claim.

Thank you again for your kind words — we truly appreciate your feedback!

Rated 5 out of 5 stars

Alex has helped me all through to get…

Alex has helped me all through to get my compensation

8 April 2026
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Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re delighted to hear that Alex supported you throughout the process and helped you work towards getting your compensation. Providing consistent guidance and support is very important to us at Dial A Claim.

Thank you again for your kind feedback — we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Looks good started let’s see how it…

Looks good started let’s see how it goes with that

1 April 2026
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Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re really pleased to hear that things have started well and that you’re happy with how everything is progressing so far with your housing disrepair claim. We’ll continue to support you every step of the way and do our very best to achieve a positive outcome.

Thank you for choosing Dial A Claim — we truly appreciate your feedback!

Rated 5 out of 5 stars

Excellent Support.

I had a really positive experience with Dial A Claim. Tania worked with me directly and she was absolutely amazing throughout the whole process. Her communication was excellent and we always felt supported.
I’m very grateful for her help and would definitely recommend Dial A Claim to anyone going through a similar situation :)

2 April 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that you had such a positive experience with Dial A Claim and that Tania was amazing throughout your housing disrepair claim. It’s great to know her communication was clear and that you felt supported every step of the way — that’s exactly the level of care we aim to provide.

Your recommendation truly means a lot to us. Thank you again for your kind words and for taking the time to share your experience!

Rated 5 out of 5 stars

The best

The best , i cant thank you inaff you're the best solicitors ever ! God bless .

2 April 2026
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Reply from Dial a Claim

Thank you so much for your amazing 5-star review.

We’re truly grateful for your kind words, and it means a lot to hear how happy you are with the support you’ve received. At Dial A Claim, we always aim to provide the very best service and support to our clients.

Thank you again for your lovely feedback — your appreciation means a great deal to the whole team.

Rated 5 out of 5 stars

From the moment I get contact they deal…

From the moment I got contacted by Chris, was very helpful and dealt with my claim quickly and I am very happy with how it is going.

1 April 2026
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Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re really pleased to hear that from the very first contact your claim was handled promptly and that you’re happy with how things are progressing. Providing clear and efficient support is very important to us at Dial A Claim.

Thank you again for your feedback — we truly appreciate it and look forward to continuing to support you.

Rated 5 out of 5 stars

It’s very great I am happy to hear that…

It’s very great I am happy to hear that Simone helping me for my house solution repairs my house

31 March 2026
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Reply from Dial a Claim

Thank you so much for your 5-star review

We’re really pleased to hear that you’re happy and that our claims handler has been helping you with the solutions for the repairs to your home as part of your housing disrepair claim.

Thank you for choosing Dial A Claim — we truly appreciate your kind feedback and are glad we could support you.

Rated 5 out of 5 stars

Fast and fendly good people

Fast and fendly good people

30 March 2026
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Reply from Dial a Claim

Thank you for your 5-star review.

We’re so pleased to hear you found the team fast and friendly — providing helpful and efficient service is very important to us at Dial A Claim.

Thank you again for your kind feedback, we really appreciate your support!

Rated 5 out of 5 stars

Alex helped a lot

Alex helped a lot

27 March 2026
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Reply from Dial a Claim

Thank you for your 5-star review.

We’re really pleased to hear that Alex was able to help you with your housing disrepair claim. Providing helpful and supportive service is very important to us at Dial A Claim.

Thank you again for taking the time to share your feedback — we truly appreciate it!

Rated 5 out of 5 stars

Alex was very friendly and helpful on…

Alex was very friendly and helpful on the phone even when I was busy he arranged for a time what was best for me to talk to him highly recommended 😁

27 March 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review of your housing disrepair claim.

We’re delighted to hear that Alex was friendly and helpful on the phone, and that he took the time to arrange a call that suited your schedule. We understand how busy life can be, so making the process as convenient and stress-free as possible is very important to us at Dial A Claim.

Thank you for your recommendation — it really means a lot to us!

Rated 5 out of 5 stars

Very professional asked all the right…

Very professional asked all the right questions really nice to talk to made me feel at ease

24 March 2026
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Reply from Dial a Claim

Thank you so much for your 5-star review!

We’re really pleased to hear that you found the service professional and that you felt at ease throughout the conversation. Asking the right questions and making our clients feel comfortable is very important to us at Dial A Claim.

Thank you again for your kind feedback — we truly appreciate it.

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