Estelle was amazing!!!
Estelle was very thorough and explained everything so well. Her knowledge and empathy were particularly impressive. She is confident and concise. Estelle made things clear objective and understandable, not using jargon and overloading is with information. Estelle is currently and will be a longterm asset to the organisation for many years to come.
Reply from Dial a Claim
Thank you so much for your wonderful 5-star review.
We’re delighted to hear that Estelle was thorough and explained everything so clearly throughout your housing disrepair claim. Her knowledge, empathy, and ability to make things objective and understandable without using jargon are exactly what we strive for at Dial A Claim.
Your kind words about Estelle being a long-term asset to the organisation mean a great deal, and we’ll be sure to pass your feedback on to her. Thank you again for taking the time to share your experience — we truly appreciate it!