Gutsibits Reviews 

1,166
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and knowledgeable staff for providing expert advice and making every interaction pleasant. Reviewers frequently discuss the exceptionally wide selection of motorcycle parts, noting that browsing online is straightforward and packages always arrive promptly. Some reviewers were not happy with delivery delays and extended wait times for specific ordered products. Consumers also noted that the lack of proactive communication regarding backordered items and tracking details can cause unnecessary frustration. A few people experienced unexpected issues with customs charges or minimalist packaging when receiving international shipments.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality and how... See more

Service

Clients share positive opinions on service, frequently highlighting excellent customer care and expert... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting prompt and super speedy arrivals.... See more

Order

Reviewers mention positive feedback about order processes, highlighting easy online and phone purchasing... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as extremely helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carburettor Rebuild I've recently taken on a 1993 V65 Florida as a project. It's been stood in a garage for years. First step, get it running. Got ignition, need to properly sort carbs and fuel l... See more

Rated 5 out of 5 stars

Brilliant bit of kit, two into one exhaust, mistral pipes. Fitted perfectly, half the weight of the original through box. Only suggestion would be to sell the small oxygen sensor socket. I have fitte... See more

Rated 5 out of 5 stars

Gutsibits is an excellent seller of new and used parts, that I have used for a few years. Started when I owned a 1979 Moto Guzzi Spada 1000. Currently, I own a 1982 Moto Guzzi V50 MarkIII, that ha... See more

Rated 5 out of 5 stars

Great selection of Guzzi parts, easy to find the required part, easy to purchase, with a reasonable international shipping fee to New Zealand. Parts arrived, in good time, packaged well and correct. G... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Information provided by various external sources

New and used Moto Guzzi spares and accessories, all the parts you need for your Moto Guzzi from Brembo, Dellorto, Domino, CEV, Hepco & Becker, Mistral, Lafranconi, ENI, Moto Guzzi and the rest


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,166)

224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Appalling communication

Took my money and got no acknowledgement via email or receipt, I had to contact them to get an acknowledgement of my purchase to which they replied that they did. Still no receipt or invoice or tracking number and definitely no product so far. worst communication I have received from an online purchase... they could learn a lot from Ali express.

27 August 2026
Rated 5 out of 5 stars

Gutsibits Have You Covered.

Gutsibits are the go-to conpany for Moto Guzzi parts and accessories. In my experience, the team are both personable and knowledgeable and make buying from Gutsibits a positive experience.
There’s even an option to tell you when an out of stock item becomes available.
Couldn’t want more, from a parts and accessory supplier, with whom you can truly build a relationship.
My latest order was swiftly dispatched and I was kept informed of its progress.
Happy to recommend Gutsibits - Supporting the Moto Guzzi community.

26 August 2026
Rated 5 out of 5 stars

Invaluable

It’s just great to have support for these bikes. Service is prompt. Prices are reasonable. Not much more to say really.

25 August 2026
Rated 5 out of 5 stars

Riding back from the Belgian classic in…

Riding back from the Belgian classic in Gedienne, last Tuesday, when my Speedo cable failed, I stopped, phoned Gutsibits and ordered a replacement, the next day when I got home from work, it was waiting for me! Excellent service, top banana!!!

25 August 2026
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery - Would have been useful to give an indication re size of oil funnel….top section really much larger than I wanted….other than that Happy Bunny!

31 July 2026

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