In 2019, after a thorough search online, I purchased the 5-piece Mayflower cookware set from Greenspan. I use the pans daily. Initially on a gas stove, and since 2023 on a new Etna induction cooktop... See more
Company replied
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In 2019, after a thorough search online, I purchased the 5-piece Mayflower cookware set from Greenspan. I use the pans daily. Initially on a gas stove, and since 2023 on a new Etna induction cooktop... See more
Company replied
Ordered a free pan using the Hello Fresh discount codes. Ordering process is easy, delivery was extremely fast and the pan was dispatched the next day and delivered a day after. Pan looks to be of hig... See more
Good quality pans, sturdy, easy to clean, fast cooking. This is something you look for in a pan! I am happy to choose Greenpan after my research for several “pan-candidate”. My choice goes to Valenc... See more
I had an issue with one of my GreenPan ceramic frying pans that started sticking after a while. I reached out to their customer service, and I was truly impressed by how quickly and professionally the... See more
Gezond koken begint bij GreenPan, de expert in kookgerei met een gezonde keramische antikleeflaag – veilig, duurzaam en snel schoon zonder schrobben.
Antoon Catriestraat 12, 9031, Drongen, Belgium
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Pan looks great and was non-stick for the first month. After that, all food keeps sticking to it. When I contacted the helpdesk to claim warranty, I had to go through a lot of steps before they would send me a new pan. The same happened with the new pan they sent. They don't give you your money back, only a new product after a lot of hassle. Definitely do not recommend.
Reply from GreenPan Nederland
They are the best pans and pots I have ever used, nothing sticks and they are very easy to clean. 10 out of 10
Reply from GreenPan Nederland
GreenPan is not able to solve a simple customer problem. I bought the Frostgrey from eBay without a rotating panel. They are not able to send the item to my cost- without a warranty claim to me. That's a very poor Service and i will get a better Maschine from Ninja with a better service
Reply from GreenPan Nederland
Reply from GreenPan Nederland
Fast shipping. Product is amazing. So far, the family is enjoying everything that we make: slushies, milkshakes, lattes.
Reply from GreenPan Nederland
The air fryer had a defect so i returned it for a refund. The basket did not click in
Communication with customer service could be better.
Just read the issue better and do not just give random answers
Reply from GreenPan Nederland
Reply from GreenPan Nederland
Had a great experience with delivery and love the pans i bought. For the first time , invested this amount in pans, but is worth it.
Reply from GreenPan Nederland
Excellent pan with outstanding heat distribution and truly non-stick performance. What impressed me even more was the customer service: a minor cosmetic issue on the rim was reported, and within hours a replacement was already on its way. Fast, professional, and focused on customer satisfaction. This is how premium products and premium support should be.
Reply from GreenPan Nederland
Reply from GreenPan Nederland
I love the colour and style of my new pots. Very modern and no toxic chemicals. Even the lids do not collect water at the joints on the crews, so well thought through.
However I wish all pots and pans came with lids, but the largest pan does not have one. One pan had a chip, I reported it to customer service and they sent over a new pan within a few days.
Reply from GreenPan Nederland
I’ve been using them for 2 years now everyday, and still look very good.
Ordered a free pan using the Hello Fresh discount codes. Ordering process is easy, delivery was extremely fast and the pan was dispatched the next day and delivered a day after. Pan looks to be of high quality and has a premium feel. Excited to try it out and see how long it holds up!
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