GreenPan Nederland Reviews 

3,518
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

In 2019, after a thorough search online, I purchased the 5-piece Mayflower cookware set from Greenspan. I use the pans daily. Initially on a gas stove, and since 2023 on a new Etna induction cooktop... See more

Company replied

Rated 5 out of 5 stars

Ordered a free pan using the Hello Fresh discount codes. Ordering process is easy, delivery was extremely fast and the pan was dispatched the next day and delivered a day after. Pan looks to be of hig... See more

Rated 5 out of 5 stars

Good quality pans, sturdy, easy to clean, fast cooking. This is something you look for in a pan! I am happy to choose Greenpan after my research for several “pan-candidate”. My choice goes to Valenc... See more

Rated 5 out of 5 stars

I had an issue with one of my GreenPan ceramic frying pans that started sticking after a while. I reached out to their customer service, and I was truly impressed by how quickly and professionally the... See more

Company details

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Written by the company

Gezond koken begint bij GreenPan, de expert in kookgerei met een gezonde keramische antikleeflaag – veilig, duurzaam en snel schoon zonder schrobben.


Contact info

  • Antoon Catriestraat 12, 9031, Drongen, Belgium

  • greenpan.nl

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 98% of negative reviews

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4.5

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(3,518)

1,078 reviews in the last 12 months

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Rated 1 out of 5 stars

Pan is not non-stick!

Pan looks great and was non-stick for the first month. After that, all food keeps sticking to it. When I contacted the helpdesk to claim warranty, I had to go through a lot of steps before they would send me a new pan. The same happened with the new pan they sent. They don't give you your money back, only a new product after a lot of hassle. Definitely do not recommend.

19 February 2026
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Reply from GreenPan Nederland

Het spijt ons te horen dat u problemen ervaart met uw kookgerei. Dit probleem is eenvoudig op te lossen! Mogelijk heeft zich een laagje aangekoekte olie op de pan gevormd, dat een barrière vormt tussen de pan en uw voedsel. Hierdoor bakt u eigenlijk op de olielaag in plaats van op het oppervlak van de pan zelf. Deze laag is niet altijd zichtbaar. De volgende reinigingsmethode is zeer effectief en kan worden toegepast wanneer u vlekken of aanbakken opmerkt. Voor het beste resultaat raden wij aan deze methode twee keer te herhalen. Daarna kunt u de pan weer gewoon afwassen met afwasmiddel en een spons. Vul de pan voor de helft met water en breng dit gedurende ongeveer 2 minuten tegen de kook aan (zachtjes laten sudderen). Giet het water af en zet de pan op een stevige ondergrond, zoals een houten snijplank. Gebruik voorzichtig een vochtige melamine-spons op het warme oppervlak om overtollige olie of etensresten te verwijderen; dit zou het probleem moeten verhelpen.

Rated 1 out of 5 stars

GreenPan is not able to solve a simple…

GreenPan is not able to solve a simple customer problem. I bought the Frostgrey from eBay without a rotating panel. They are not able to send the item to my cost- without a warranty claim to me. That's a very poor Service and i will get a better Maschine from Ninja with a better service

20 July 2026
Unprompted review
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Reply from GreenPan Nederland

We are very sorry but unfortunately, GreenPan does not cover the warranty for 3rd party sellers like EBay since we do not know where the seller got the product from. Our apologies.

Rated 5 out of 5 stars

Amazing product

Fast shipping. Product is amazing. So far, the family is enjoying everything that we make: slushies, milkshakes, lattes.

1 July 2026
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Reply from GreenPan Nederland

Goed om te horen!

Rated 3 out of 5 stars

The air fryer had a defect so i…

The air fryer had a defect so i returned it for a refund. The basket did not click in

Communication with customer service could be better.
Just read the issue better and do not just give random answers

25 June 2026
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Reply from GreenPan Nederland

Thank you for your feedback.

Rated 5 out of 5 stars

A Company That Truly Stands Behind Its Products

Excellent pan with outstanding heat distribution and truly non-stick performance. What impressed me even more was the customer service: a minor cosmetic issue on the rim was reported, and within hours a replacement was already on its way. Fast, professional, and focused on customer satisfaction. This is how premium products and premium support should be.

2 June 2026
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Reply from GreenPan Nederland

Goed om te horen!

Rated 5 out of 5 stars

Geweldige pannen

Geweldige pannen, snelle levering en echt top kwaliteit! 👍🏻

4 June 2026
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Reply from GreenPan Nederland

Goed om te horen!

Rated 4 out of 5 stars

I love the colour and style of my new…

I love the colour and style of my new pots. Very modern and no toxic chemicals. Even the lids do not collect water at the joints on the crews, so well thought through.

However I wish all pots and pans came with lids, but the largest pan does not have one. One pan had a chip, I reported it to customer service and they sent over a new pan within a few days.

4 May 2026
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Reply from GreenPan Nederland

Bedankt voor uw feedback!

Rated 5 out of 5 stars

High quality pan, fast delivery

Ordered a free pan using the Hello Fresh discount codes. Ordering process is easy, delivery was extremely fast and the pan was dispatched the next day and delivered a day after. Pan looks to be of high quality and has a premium feel. Excited to try it out and see how long it holds up!

6 May 2026

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