Gravity Fitness Reviews 

3,835
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust design of the products, finding them durable and well-made. Many people also highlight the quick and efficient delivery service, often receiving orders faster than expected. The overall service and user experience are frequently described as excellent, with consumers appreciating easy ordering and company helpfulness. However, some customers noted certain products, like pull-up bars, could feel unstable or wobble, even with extension kits. A few mentioned difficulties with assembly due to tight pin holes or conflicting instructions, and occasional reports cited minor product defects or delivery issues.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and robust nature... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the top-quality and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the super fast and... See more

Service

Customers had positive experiences with service, often describing it as amazing, first-class, and... See more

User experience

People report positive experiences with the user experience, highlighting the ease of assembly and use for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

²Its an excellent chin up bar, well designed, durable and robust. I bought my first one several years ago and decided to buy another in 2026 -allowing me to move between bars without having to change... See more

Company replied

Rated 5 out of 5 stars

I’ve used Gravity Fitness for quite a bit of my home kit. The pull-up rig (that can be used for lots of different exercises such as dips etc, I’ve got the wooden gymnastic rings, paralette bars, tap... See more

Company replied

Rated 5 out of 5 stars

The product we ordered was really good quality, unfortunately, we needed to return it as it wasn't quite right for my wife. I wanted to write this review anyway, the company arranged a return and r... See more

Company replied

Rated 5 out of 5 stars

Great bit of kit for my home gym, quick and easy to assemble and disassemble. Very stable when used with the optional extension kit, although I find it plenty stable enough without the extension kit... See more

Company replied


4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.8

All reviews

(3,835)

268 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The service from the store was first class. The ordering process was simple, lots of options available and delivery was within a couple of days.

The kit was super easy to put together and feels very sturdy.

3 July 2026
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Thanks so much for the 5 stars!

Rated 2 out of 5 stars

Individual components are good quality…

Individual components are good quality and delivery was exceptional. The only issue is that it is not as sturdy as advertised even with the extension kit and after using it for about two/three weeks I feel like it’s becoming more and more unstable.

14 July 2026
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

We're sorry to hear this. We've checked for any communication from you and can't see any, so we've reached out to you privately via email.
If you need to speak to us regarding anything, you can contact us via Live Chat on our website or email support@bornactive.com
We don't monitor Trust Pilot enough for us to use it as a form of communication.

As we don't have any details about this order, please could you email us so we can resolve this for you.

Many thanks,
Gravity Fitness Support Team

Rated 5 out of 5 stars

Amazing company

Amazing company, great products, prices, support and the delivery is super quick. Highly recommend

14 July 2026
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the fantastic review! We're delighted to hear you're happy with the products, prices, support, and super-fast delivery. We really appreciate the recommendation and your support! 💪

Rated 5 out of 5 stars

Amazing Group Gravity fitness…

Amazing Group Gravity fitness absolutely amazing very very satisfied

7 September 2025
Gravity Fitness logo

Reply from Gravity Fitness

Thanks so much for the amazing feedback! We're delighted to hear you're so satisfied with your experience. We really appreciate your support! 💪

Rated 5 out of 5 stars

Doorway bar

Great customer service and a very handy bit of kit!

1 July 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the review! Glad to hear you’re happy with the customer service and that the equipment is proving so useful. We really appreciate your support! 💪

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, fast delivery, quality equipment! I couldn't be happier with the purchase, thank you Gravity!

2 July 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the fantastic feedback! We're delighted to hear you're so happy with your purchase. Glad the delivery was fast and the equipment lived up to your expectations. We really appreciate your support! 💪

Rated 5 out of 5 stars

One of the few great independent businesses left in the world

I have bought a few things from gravity fitness and each and every time the have exceeded expectations. The products are fantastic and the customer service is excellent. I could not say a bad word about them. 5 stars is not enough. Will buy many many more products from them

30 June 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks so much for the amazing review! It means a lot to hear that every purchase has exceeded your expectations. We're delighted you're enjoying the products and that our customer service has made such a positive impression.

Thank you for your continued support and kind words 💪

Rated 5 out of 5 stars

Pull Up Bar

I think the pull up bar is exceptional...didn't think it would work as well as it did...really impressed and I can move it around easily with no screws!

6 July 2026
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the fantastic review! We're delighted to hear the pull-up bar exceeded your expectations. It's great to know you're enjoying how secure it feels while still being easy to move around without any permanent installation.

Rated 5 out of 5 stars

All around awesome

Great stuff! Amazing prices! Turbo fast shipping!

30 June 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the awesome feedback! Glad to hear you’re happy with the prices, the products, and the turbo-fast delivery. We really appreciate your support! 💪

Rated 5 out of 5 stars

Top quality equipment

Top quality equipment. First class service. Very well packaged and arrived next day. Spot on.

1 July 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the fantastic feedback! Glad to hear you’re happy with the quality of the equipment, the service, and the next-day delivery. Great to know everything arrived well packaged too. We really appreciate your support! 💪

Rated 5 out of 5 stars

Ordering was simple

Ordering was simple, quick delivery and product as described

1 July 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the review! Glad to hear the ordering process was simple, delivery was quick, and the product was exactly as described. We really appreciate your support! 💪

Rated 5 out of 5 stars

First class equipment that allows me to…

First class equipment that allows me to take my workouts to the next level

1 July 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the great feedback! Glad to hear the equipment is helping take your workouts to the next level. We really appreciate your support and wish you all the best with your training! 💪

Rated 5 out of 5 stars

Great product highly recommend

Great product highly recommend, feel super saiyan already with my pull-ups and press ups

29 June 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the awesome review! 😄 Glad to hear you're loving the product and already feeling Super Saiyan with your pull-ups and press-ups! We really appreciate the recommendation💪🔥

Rated 5 out of 5 stars

Outstanding

Brought a mace as part of Gravity birthday at a great price delivered next day outstanding to say the least

30 June 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the fantastic feedback! Glad you were able to take advantage of the Birthday offer and that your mace arrived the very next day. We really appreciate your support and hope you enjoy your training! 💪

Rated 5 out of 5 stars

Awesome

Awesome offer, super fast delivery, fantastic products.

30 June 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the great feedback! Glad to hear you were happy with the offer, the fast delivery, and the products. We really appreciate your support! 💪

Rated 5 out of 5 stars

Great customer service

Great customer service! Excellent quality equipment! Will definitely be investing in more…

30 June 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the fantastic feedback! We're delighted to hear you're happy with the customer service and the quality of the equipment. We really appreciate your support and look forward to helping you grow your setup in the future! 💪

Rated 5 out of 5 stars

Great delivery

Great delivery - bands are amazing- not used pull up bar yet.

30 June 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the review! Great to hear the delivery was quick and that you're already enjoying the bands. We hope the pull-up bar lives up to your expectations once you get a chance to use it. Thanks for your support! 💪

Rated 5 out of 5 stars

Quick and easy ordering

Quick and easy ordering, quick delivery time too , good quality items, I'm on a tight budget so 20% off day was great

30 June 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the great feedback! Glad to hear the ordering process was easy, delivery was quick, and you're happy with the quality of the items. It's great to know the 20% off offer helped too. We really appreciate your support! 💪

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