Grace Themes Reviews 

Grace themes are simply the best word press themes. They also have the best customer care.

The fastest service I've ever experienced from web developers. An immediate and truly effective response. Thank you very much for your assistance.

After updating website to newer PHP version, the theme stopped working properly. The technical support solved problem very quickly. Very satisfied with the service.

Always great support, as well as the themes are easy to work with. When you reach a snag, they get back to right away!

SCAM!!! After purchasing and installing their theme, I have found that it blocks basic WordPress core functionalities that should operate independently of the active theme. This situation directly affects the site's operability and does not correspond to acceptable technical behavior for a commercial product.
I contacted Grace Themes technical support to resolve the issue. The response was even more concerning: the team demands access via private site passwords as a condition for providing assistance. Worse still, when this practice is questioned or a refund is requested, support conditions or denies the refund depending on whether the client provides those credentials. SCAM and fraud. Avoid it.

Used a theme to refresh an existing website and had problems. The support was excellent and they helped me to resolve the issue.
The template was excellent and very good value. I would recommend them very highly.

I am very satisfied with the Filmways Pro theme and the Grace Themes support team for our italian association's website. I needed a specific customization for my footer and they were incredibly helpful. The communication was quick, and the solution is professional and easy to manage from the WordPress dashboard.
I highly recommend Grace Themes for their excellent customer care and technical expertise!

I have Pleasant Theme, far better website than the previous one from another website builder.
The customer support is really good and efficient they helped a lot.

I have been using Music Club Pro for 7yrs+ now, and as a Professional Musician/Producer, it has all that is required for an Artist. The best for me, though, is always the "after-sales". Support is always there when you need it, and 9 out of 10 even on a Sunday. The team has my Respect.

I have limited experience with WordPress and building websites. However, after purchasing this theme, it was quite easy to configure.

The translation does not work everywhere, which is a drawback.

Helpul customer service, very friendly and awesome themes!

Great themes and great support! We have been using one of their themes, Flourish pro, for a few years and still like it very much. So, we bought a lifetime package to explore additional themes. If we have any technical questions, their support group is always available to help us. We highly recommend Grace Themes because they take full responsibility for their product!

I'm very pleased with the theme, its features, and functionality. If you have any questions or issues, support is available within minutes. I highly recommend it!

I’ve been using the Grace All Theme Package for several years now, and it has been my go-to choice for every project. Recently, I needed assistance customizing a section of the Makeup Pro theme, and the support team responded quickly with clear, effective guidance that made the process effortless.

The themes themselves are flexible, well-built, and thoughtfully designed—but what truly sets Grace Themes apart is their outstanding support.

Communication is prompt, professional, and genuinely helpful. It’s rare to find developers who combine high-quality products with such reliable customer care. A truly first-class experience from start to finish.

The theme I used is very customizable, but the best experience is the instant support I get when I need some help.

I needed to upgrade to the latest version of PHP 8.4.1, but "The Church" theme encountered minor compatibility issues. I contacted support, and within a few hours they fixed the issues, and the theme now works properly with PHP 8.4.1. I highly recommend this company for their beautiful themes and, not to mention, their incredibly efficient support.

I have been using one of Grace Themes' themes, Online Consulting, for several years now. Due to the theme's exceptional quality and customer support, I have recently purchased another theme for a coaching business site. I have worked with numerous theme developers and designers, as I have been involved in online business for quite some time now. I have purchased more than one theme from other companies, but have not been using them because either they have errors and cannot be used, or the companies do not respond to any request for assistance at all. Grace Themes are different. Their themes are modern and are meticulously designed. Their customer support is excellent. I can confidently say that Grace's themes are fantastic.

I bought the lifetime package and it is full of all sorts of themes. If there is any problems their tech support is available at any time of the day, for real. They are quick to respond and knowledgeable about their product.
UPDATE: I don't know who answered my questions initially but, I have now had more time with their templates. When requesting help, they have a standard blanket response. 'Please send your website URL and username and password for login to WordPress admin panel '
When asking for recommendations due to all the templates I have tried not being suitable for the websites I was trying to design, I get a blanket response; 'Please send your website URL and username and password for login to WordPress admin panel '. That is not helping me. i don't need them to crawl through the website, I needed an answer that was appropriate to the question that was presented. After a long email to them requesting help for a template selection, their response was, 'Please send your website URL and username and password for login to WordPress admin panel '. If you are a casual user, please don't use this company, they will NOT answer your questions appropriately. My most recent interaction with them was 12/26/25

Best theme everytime, very good und personality customer support

The theme was fantastic. I used it for a Logistics company and was able to do everything I required. It worked seemlesly across Android and Apple as well as Laptop, Tablet and Cellphones.I contacted support for one problem and within a matter of a few hours it was completed.