Ask a question, get an answer... that's how Gleam support rolls! I've had to reach out multiple times and every response is concise, accurate, and 100% helpful. Jessica is an absolute all-s... See more
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See what reviewers are saying
Gleam has been a great platform for easily setting up contests and giveaways for our clients. As a marketing agency, we researched quite a few products and Gleam has been the perfect fit. Giveaways... See more
Excellent way to build an e-mail list Gleam offers an easy way to deploy giveaway campaigns lightning fast with very effective tools for multiplying entries via gamified viral sharing. Would be nice... See more
I've been utilizing Gleam for giveaways on our blog (SahmReviews.com) since May 2014 and have watched the service grow in those years. Having used a few other services prior to that, I knew what I did... See more
Company details
Written by the company
Gleam is a suite of Business Growth Apps designed to help E-commerce owners, online businesses, and content creators drive engagement, grow audiences, and increase sales. Since 2013, Gleam has facilitated over 7 billion high-value actions, empowering brands and creators to qualify leads, increase conversions, and grow their audiences. Our four powerful apps include: Competitions: Run customizable giveaways and contests that capture leads and drive viral growth across social platforms. Captures: Create high-converting popups and forms to collect emails, gather leads, and grow your audience with advanced targeting options. Rewards: Incentivize users to complete valuable actions by offering instant-win rewards, coupons, or gated content — all easily automated. Galleries: Showcase user-generated content or social feeds in beautiful, interactive galleries that increase engagement and social proof. Gleam’s apps are trusted by businesses of all sizes, from solo creators and small shops to large E-commerce brands. Our platform integrates seamlessly with major marketing tools, E-commerce platforms, and social networks, providing a flexible solution tailored to your growth goals. Whether you're launching a new product, growing your email list, or building a loyal customer community, Gleam provides the tools to make it happen.
Contact info
Australia
- support@gleam.io
- gleam.io
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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"Throwaway twitter accounts aren't…
"Throwaway twitter accounts aren't allowed" for genuine accounts.
Edit: Flagged my review for "defamatory content"
Also said "your account is empty with no posts or following" which is a blatant lie.
Reply from Gleam
They don't have even a bit respect for bug reporters
Basically, I was participating in a giveaway that used their service, when i discovered a gotcha that using two accounts, could generate theoretically infinite entries (not specifying the bug for obvious reasons)
Now I tried to report it though both the giveaway hosts and gleam directly, both sides me that it was being taken care of.
After a day or two I return to check how stuff are going, but I discovered that instead of rewarding me for the responsible but report, they ip ban me and my brothers accounts, even though I went out of the way to report the bug to them.
It wasn't a big discovered on purpose, it was a bug discovered by accident that allowed me to transfer entries between accounts and reset them, effectively making infinite entries.
And I reported it, but still got banned for the bug.
And by the way, my report was from way over 14 days ago, I sent the report at august 7th
I didn't do it like that, I told attack shark exactly what I was doing in their stuff do they can remove my test entries.
And I would like to continue this talk so we can resolve with, gleam, but I think that it would be better if we talk about this privately since I wouldn't like to reveal any details that may help other's exploit the bugs I found.
After I sent this they seemed to have just ghosted me, and My account and my brothers accounts are still blacklisted.
And by the way, I didn't try specifically to exploit the giveaways, and actually shared the email addresses that I used with attack shark, the ones who hosted the giveaway, so that they can ignore the stuff from my bug testing
Reply from Gleam
I had trouble with the application and…
I had trouble with the application and the support team was prompt and very efficient in helping me. They resolve everything, went above and beyond. I highly recommend Gleam to run your sweepstake !
Lacey excellent job give 5 stars I…
Lacey excellent job give 5 stars I recommend to everyone
Great Platform, Amazing Service
The platform is incredibly robust, but their customer service and ability to provide support to their users is what has impressed me the most. Very highly recommended.
Jessica J
Jessica J. was amazing! Extremely fast Customer Service response and amazing experience with a very user-friendly platform. If you are looking to do a giveaway, this is it!
Shadow bans users secretly
Shadow bans users when entering raffles, marks every task they do as "invalid" without even telling the user, only visible to host. Not even the host knows why a user is marked "invalid". Such a scam!
Happy to Recommend Gleam!
Our agency uses Gleam to run promotions for several clients. Each time we have worked with the Gleam team, they have been professional and quick to assist us with any questions or issues. We highly recommend their product!
Anti-privacy company
They collect data as much data as they can about you and then block you without disclosing the reason.
Reply from Gleam
Great software and even better customer…
Great software and even better customer service.
Shadow bans VPN users
Looks like they shadowban giveaway contestants that use a VPN service - hard to run a fair giveaway when it isn't transparent.
Reply from Gleam
Support is incredibly responsive
Support is incredibly responsive, even on weekends. I had an issue, and they jumped right on it. Thank you Gleam!
An excellent marketing tool!
If you need a tool to run giveaways to increase your brand's user engagement, Gleam will be your first choice.
Gleam's design is clean and easy to use. Their customer support is excellent and responsive to their customers' needs.
An excellent marketing tool!
Email support fast and helpful!
Emailed them asking to delete old accounts, and support was very fast and helpful!
Great platform and people!
I started entering giveaways about 8 years ago and have been very fortunate and lucky to have achieved many awesome wins including xbox's , gaming pc , macbook air 15 , gift cards , many tech related toys ie:phones tablets monitors mice keyboards etc. (just a small fraction of my wins)
All it takes is perseverance and hitting those daily entries when available. Giving up and quitting is not an option at this point.
Any interaction with the people at this platform via email has always been helpful and friendly whenever an issue came up. Usually minor complaints stemming from people not fulfilling the prize redemption from the sponsors or misuse / ignoring the terms which was not the fault of the Gleam platform.
I have had the best luck and experience with the rate of wins compared to ANY and ALL other giveaway platforms and I begrudgingly use those 'other platforms' even though I know the odds are terrible.
I have been with this company since 2017
I have been with this company since their early days, there is no other better competition platform. If there is an option for giveaways they offer it. Do not look any further, go with Gleam
Excellent Customer Service, Easy to Use Platform
Initially made a complaint that was missing from our account, which was due to X (Twitter)'s API change. The advisors at GLEAM got back to me extremely quickly and resolved the issue promptly in a manner that was very satisfactory to me.
I've been incredibly impressed with GLEAM's customer service so far and the platform is very easy to use. It's made running competitions a breeze for us, compared to the complex process we used to have to go through to manually run competitions. The platform is full of features that suit our industry (gaming) as well (such as Discord and Steam), which are rarely tracked or offered on other platforms.
disappointed
I used this service and I am totally disappointed with their service. I never recommend their service to anyone.They are money looters.
What is going on with runnings
What is going on with runnings, I signed up and it takes me back down to zero every day
Reply from Gleam
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