Gardensofstyle Reviews 

We recently purchased a Nova Titan 4x3m pergola from Gardens of Style and have been very impressed with the whole experience.

From the initial enquiry through to delivery and aftercare, Freddie and Emma were consistently helpful, responsive and professional. The pre-purchase support including visuals to help with positioning made it much easier to feel confident about the decision.

After installation we noticed two damaged louvres. Once flagged, the replacements were ordered promptly and communication was clear throughout. The follow-up from the team was proactive and the issue was resolved smoothly and without fuss.

The pergola itself looks fantastic and has genuinely transformed the space.

Overall, I would describe the service as gold standard - attentive, efficient and reliable. I wouldn’t hesitate to recommend Gardens of Style.

From ordering to installation, this couldn’t have run more smoothly.
The hot tub looks like it was made for the space in our garden .
We have been star gazing whilst enjoying a glass of bubbly to celebrate a special Birthday .
The after care advice & help has been top notch .
We would highly recommend this company.
Thank you very much 🤩🤩

Emma was very helpful in finding a suitable Pergola to fit our home.
We are delighted with the Nova Lean-To Pergola.

Great service from Emma at Gardens of style - helpful, knowledgeable, informative, competitive and always quick to respond.
We ordered a pergola and were kept up to date on all aspects of the purchase - she was not pushy at all but kept in touch, adjusted the quotations when we amended our order, liaised re delivery (which was seamless) and followed up to check all was well. We really appreciated that she gave advice on construction when we had a few questions as we were installing ourself.
We were worried about going with a smaller company but never regretted our decision - it only served to make it a better experience.

Great communication outstanding company, got my purgola of them and it was a pleasure to deal with them.

I tried to get my garden bench locally but to no avail and came upon Garden of Style on google, Emma was great to correspond with she gave me an alternative bench which was exactly what I wanted.
Emma kept me posted throughout the process of my order, even waiting for my return from a mini break to sort delivery out. I had a great service throughout and even after delivery Emma wanted to ensure everything was to my satisfaction.

I found Emma and Gardens of Style by chance during my years of combing the internet in search of my future pergola.
Well the time finally came to take the plunge as I near completion of my garden, and Emma helped to confirm my choice with her vast knowledge of the various products on offer.
She guided me through every stage of the process; ensuring I had all the correct groundwork in place for installation, providing me with all the necessary measurements. I was kept informed of the order status and when delivery/installation was due.
Emma was very keen to hear how it was progressing and see some photos, and wanted to ensure any snagging/issues were dealt with by the company.
I wouldn’t hesitate to recommend Emma, she genuinely cares and wants to ensure she delivers you the best product and experience possible. Even after installation she checks up to ensure you are still happy.
Thank you very much.

Emma is very responsive and helpful. We ordered a Nova Titan pergola in cream (pebble) 3 x 2. Emma took time to understand our needs and arranged a prompt delivery. Their was a faulty screen delivered and Emma was quick to talk through possible resolutions and a solution was found. I would recommend Emma for her care, responsiveness, and expertise in addition to the great price quoted for our pergola. Thank you Emma and team.

We ordered a Maze Como Pergola and the service was excellent. Unfortunately we encountered an issue with the landscaping of our garden which meant we were unable to take delivery of the Pergola as planned. Emma was really understanding and helpful in storing the Pergola for a long as possible until we were ready. The service we received was first class and professional

Brilliant from start to finish, maze didn't supply the feet post covers, Emma sorted. I wanted some different ones, Emma sorted it. You can trust in Emma 😁
And we love the pergola

I ordered some shadow Louvre panels for my pergola , as the company p purchase the pergola didn’t have them in stock & wouldn’t let me pre order , I found Emma on google search , they don’t normally sell the panels without the pergola but she did & I must say it’s been an absolute pleasure dealing with her company , she has kept us informed through the whole process , it’s a shame more companies don’t take the same pride , I would definitely use her again & recommend 100%

Couldn’t ask for better service and customer journey.

Emma takes pride in her business and works so hard for her customers. She’s on hand at all times even out of office hours.

Her attention to detail and following up on all the little details makes all difference

The website states they have been fighting lane customer service since 2023, This couldn’t be more true.

I can’t recommend Emma and her team enough.

Simple ordering process.
Great communication throughout.
Delivery date coordinated with our availability.
Lovely swing seat that was simple to assemble (although would have been tricky for one person alone)
I contacted Gardens of Style as I thought there should have been a cover, only to find I had neglected to order one. Able to order one at the original offer price.

We were lucky to find such a great company to buy our pergola from Emma is THE lost attentive person to the needs of her customers and nothing is too much trouble for her.
I can without reservation recommend Gardens of Style for a helpful and pleasant deal.

Brilliant personal service will definitely recommend

Just simple to order and delivery was spot on.

We had our Maze Como pergola delivered and installation last week. We are very pleased with it and the service we had from Emma at Gardens of style, she was very helpful and answered our many questions, regarding the pergola and fitting etc. The installation team were on time, very good and cleared away the packaging etc. The only issue we had was that they don't thread the electric cable for the lights through the post. We solved this ourselves by using black micro trunking on the outside of one of the posts. We are now looking forward to many happy hours using our pergola when summer returns.

Excellent service, competitive pricing and excellent communications, thank you Emma.
I highly recommend this supplier and wouldn’t hesitate make further purchases in the future.

I was looking for a side screen to fit our already purchased pergola that we brought from a company that went into liquidation.
Found one on gardens of style but wasn’t sure of the dimensions so phoned for more information. I spoke to a very pleasant lady called Emma, I explained the situation, Emma was extremely helpful and sent me the dimensions and PDF instructions booklet of the blind they sold and the we thought might fit our pergola.
As it appears to be the correct blind we orders it . It arrived 7 days later, great two man delivery team, friendly and careful. Unfortunately the blind had slight damage, I phoned Emma again and sent some photos. She quickly arranged for this blind to be picked up and arranged a replacement that arrived 7 days later. Emma’s communication was excellent throughout. She updated us frequently and even phoned to ask if the new blind had arrived and if all was well.
I highly recommend Gardens of style as a company. The blind is sturdy and strong, well made and looks great. Customer service from Emma was outstanding she really cared about the product and our experience in purchasing from this company so a huge thank you to Emma for all the support and answers to all my questions .