goldzenn.com Reviews 

8
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Jeweler
  4. Jewelry Buyer
  5. Jewelry Designer
  6. Jewelry Repair Service

Written by the company

GOLDZENN is a Miami-based jewelry brand specializing in handcrafted Cuban link chains, tennis chains, custom gold pieces, and fine silver jewelry. Every piece is crafted in-house by a team with over 50 years of combined jewelry-making experience and shipped directly to customers — cutting out the middlemen and retail markups that drive up prices at traditional jewelry stores. What makes GOLDZENN different from other jewelry brands is a commitment to verifiable quality. Every gold and silver piece is tested with an XRF Thermo Fisher analyzer to confirm exact metal purity before it leaves the workshop. No guessing. No trusting a stamp. Customers receive jewelry that has been scientifically verified — whether it's a 10K, 14K, or 18K solid gold Miami Cuban link chain, a diamond tennis chain, or a custom-designed engagement ring. GOLDZENN offers one of the widest selections of Cuban link chains available online, in both gold and sterling silver, across a full range of widths, lengths, and karats. The collection also includes pendants, bracelets, earrings, rings, and fully custom pieces designed to exact specifications. Every order ships with a certificate of authenticity, insurance, and worldwide delivery. Thousands of customers across the United States and internationally have rated GOLDZENN 4.9 out of 5 stars — one of the highest ratings in the online jewelry industry. That reputation was built on three things: real materials, honest pricing, and responsive customer service that treats every order like it matters. For customers who want to see pieces in person, GOLDZENN operates a showroom and workshop at 1056 SW 67th Ave in Miami, Florida. Online shoppers can browse the full collection at goldzenn.com, with detailed product photos, specifications, and live customer support available seven days a week. Real gold. Real silver. Real craftsmanship. Tested, verified, and built to last. That's the GOLDZENN standard — because gold is earned, not given.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(8)

8 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Goldzenn is honestly the only place…

Goldzenn is honestly the only place I’ll go now for solid gold—I’ve brought my whole family here because the craftsmanship is just on another level. You’re getting genuine, Miami-made quality without the crazy retail markup, and the peace of mind you get from their XRF testing makes the whole experience feel safe and personal. It’s rare to find a jeweler that treats you like a person rather than just another sale, but these guys truly care about the pieces they’re making for you.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

From the very beginning Goldzenn has been exceptional

From the very beginning Goldzenn has been awesome, I have bought multiple jewelry pieces from them and the quality and service has been awesome. Moises is great to work with and has helped me with the purchase of every piece I’ve ordered. The Cuban link quality is just masterful, love my gold Cuban link and purchased a bracelet to match, silver Cuban link as well. They have great prices and quality, I shopped around between them and Gus and honestly the vibe, the prices and quality brought me to them, I went to the store to check their pieces with Moises before I decided on buying, he took the time to show me different pieces and ideas. Julio has a great operation and I will continue to purchase my jewelry from them.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Top Notch

The customer service was absolutely top notch! Ofelia kept me up to date and answered my questions over and over. The willingness to go above and beyond by her helps make the shopping experience spectacular. She was very personable and helped draw me in as a customer even though I initially just wanted a piece not from them made different

23 January 2026
Rated 5 out of 5 stars

Called in from TN for a Cuban ready to…

Called in from TN for a Cuban ready to ship to meet my sons birthday gift request and they delivered from start to finish Moises the representative ensured I received top tier service! Meeting all request!!! Will return for future needs thanks again!!!

2 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look