Budget Box Mobile Storage Reviews 

47
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Staff were friendly knowledgeable and helpful Monthly or fortnightly payments Would recommend for short term or long term

Rated 4 out of 5 stars

The ease of using the budget box was one of the main reasons for using this service. It's certainly a great idea. The driver was very helpful, although there was a mix up of delivery address on the... See more

Rated 5 out of 5 stars

First class experience with these guys! Prompt communication, really helpful and accommodating. We had to change our delivery date three times and it was no problem, so shout out to Allan who helped u... See more

Company replied

Rated 1 out of 5 stars

When I picked up my things, quite a few items were damaged, fridge, timber bed, cd/dvd storage cabinet, tallboy, bedside drawers, they were in perfect condition before they touched them. They used co... See more

Company replied

Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Moving Company
  4. Storage Facility

Written by the company

Budget Box Mobile Storage can deliver a Self Storage Unit to your home or office. You can load it or we can do it for you. Once loaded we'll take it back to store for as long as you need in our secure facility in Glenorchy. It's Tasmania's most convenient and economical storage solution. Book onlline today!


Contact info

4.2

Great

TrustScore 4 out of 5

47 reviews

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4.2

All reviews

(47)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

The ease of using the bubdget box was…fabulous and a great concept.

The ease of using the budget box was one of the main reasons for using this service. It's certainly a great idea. The driver was very helpful, although there was a mix up of delivery address on the day.
All in all, I found the whole experience good, although it ended up being more costly than anticipated. I paid for two months storage and only stored for less than two weeks (although I knew this in advance), and also paid $300 extra because I couldn't get my end date over a weekend when my family could have helped unpack, and had to pay for the driver and an assistant to unpack for me. I am an aged pensioner, and this was a cost I hadn't included.
I will possibly be using the service again next year, as I think the idea is fantastic.

30 July 2026
Rated 5 out of 5 stars

Helpful service, good experience

The guys who delivered the box were great, especially Dan navigating a tricky driveway for drop-off. It was a handy service whilst moving house.

Only minor criticism was with my initial inquiry - they didn't answer the phone and it took several days to reply to my email. But once it was booked in, it was all good.

30 May 2026
Rated 1 out of 5 stars

My furniture was damaged and they are…

My furniture was damaged and they are very expensive

26 February 2026
Budget Box Mobile Storage logo

Reply from Budget Box Mobile Storage

Thanks for bringing this to our attention. We're sorry to hear your furniture was damaged while in our care. We take all damage claims seriously and would like to work through a resolution with you. Please reach out to us at info@budgetbox.com.au or 1800 223 000 with your details so our team can assist you promptly.

Rated 5 out of 5 stars

Fantastic service

So incredibly helpful and easy to communicate with. You are always in good hands. I've been using them for years now.

26 August 2025
Budget Box Mobile Storage logo

Reply from Budget Box Mobile Storage

Thanks for the review, always happy to help!

Rated 5 out of 5 stars

Excellent service

Excellent service. Allan and the team are very easy to work with - would very promptly let us access the storage box. Very easy to get in contact with. Safe storage. Highly recommend!

9 August 2025
Unprompted review
Budget Box Mobile Storage logo

Reply from Budget Box Mobile Storage

Glad we could make the process easy for you, hope to see you again .

Rated 5 out of 5 stars

First class experience!

First class experience with these guys! Prompt communication, really helpful and accommodating. We had to change our delivery date three times and it was no problem, so shout out to Allan who helped us make that happen. Also shout out to Chris who delivered our box to a difficult site an hour from Hobart and helped us unpack. We're really appreciative and would definitely recommend BudgetBox!

5 April 2025
Budget Box Mobile Storage logo

Reply from Budget Box Mobile Storage

Thanks for your review! We're always happy to be flexible with your time requirements. Hope to see you again.

Rated 5 out of 5 stars

The best storage company & system.

This system and company is the best and it’s such a great concept. Had my goods stored for 2.5 years after thinking I’d only need the storage for a few months.
One comment; if you are going to have goods in storage for a long time, the goods at the front of the box (near door) can get very dusty.
I love this company and can’t recommend them enough. They are fabulous.

25 March 2025
Rated 5 out of 5 stars

Recommended for your storage needs

The team at Budget Box were always very accommodating, I felt my belongings were in a safe environment. I would recommend Budget Box for all your storage needs, cost effective, easy access, safe environment and professional team.

19 March 2025
Rated 5 out of 5 stars

Fabulous service

Fabulous service, easy to follow steps, and phone back up available if needed.
Box was delivered on time,
Nothing was damaged while in storage,
Delivery of box was running late, but communicated early that this was the case so very happy

30 November 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Their deliveries of the unit are punctual and the drivers are professional and accountable. They answer calls and emails promptly and don’t leave anything to be desired.

30 October 2024
Rated 3 out of 5 stars

For a budget service, was good.

The drop off was great and worked well, although we ahd specified a set time and the driver advised he had other work and it wouldn't be able to at the time booked.

Some water damage, although this was not given a credit/refund for the cancellation of our booking was straight forward and the money refunded for the last month we had paid in advance.

Access was always an isssue, and even when it was booked to have access we would have to wait as someone would have forgotten to get it down ready to access.

Overall, for a budget service was fine and would likely use again if the need arose.

15 October 2024
Rated 4 out of 5 stars

Job well done .

Job well done .. apart from broken chair leg.. could have occurred in travel..
top service from driver

9 October 2024
Budget Box Mobile Storage logo

Reply from Budget Box Mobile Storage

Thanks for the feedback Suzanne, we appreciate your honesty. We recommend customers secure their belongings given the nature of mobile storage, things can move around. I'll contact you directly to see how we can help rectify the issue.

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