first time i use it last nite i have not experience the burning sensation from both of my feet . i have been buying cream lotion for nerve pain and none of them works . so again i tried this lotion n... See more
Company replied
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first time i use it last nite i have not experience the burning sensation from both of my feet . i have been buying cream lotion for nerve pain and none of them works . so again i tried this lotion n... See more
Company replied
Placed an order and was told that the address where i live is in a restricted area that their chosen courier could not deliver to. I was contacted to provide an alternative address which i complied wi... See more
Company replied
The first night I used this cream, I managed to sleep through the entire night. Something that has not happened for a very long time. Amazing. Looking forward tocontinued relief. So glad I refused the... See more
Company replied
After using Mira for 3 jars, I have just started my first jar of Brida. I massage it in to my feet to reposition/alleviate pain from a hammer toe and a developing bunion. The cream is lighter and more... See more
Company replied
Brida is on a mission to help people live with less pain and more freedom. We believe real relief shouldn't be complicated, expensive, or out of reach, that's why we create simple, effective products designed to ease the everyday discomforts that hold you back. From soothing burning, tingling, and aches to supporting better sleep, movement, and comfort, every Brida product is made with real people and real results in mind. Our formulas use natural, carefully chosen ingredients, because feeling better should never come at the cost of your wellbeing. Over 52,000 customers have already trusted Brida to bring comfort back into their lives, and every order is backed by our 90-day money-back guarantee. No questions, no hassle, just the relief you've been searching for. Visit bridarelief.com to explore our range. Already a Brida customer? We'd love to hear your story, share your review here.
73 Omega Dr Suite 140, 19713, Newark, United States
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first time i use it last nite i have not experience the burning sensation from both of my feet . i have been buying cream lotion for nerve pain and none of them works . so again i tried this lotion n read reviews and helps me thru the night. i have a peripheral neurophaty my feet ar all numb no more sensation except for tingling n burning . thank yu i hope this will help me forever. 🥰
Reply from Brida
Placed an order and was told that the address where i live is in a restricted area that their chosen courier could not deliver to. I was contacted to provide an alternative address which i complied with only to be told the same thing again. Both the addresses provided are normal residential streets that are accessible by every courier i have had dealings with. I demanded a refund and have not received anything. Extremely poor service, avoid at all costs !
Reply from Brida
2nd can opened nearly no product inside. Just took a photo if anyone is seriously interested. The good part is the product is helping.
Reply from Brida
Great customer service!! Problem resolved efficiently !!
Provided by Cristen Colantro
Reply from Brida
The first night I used this cream, I managed to sleep through the entire night. Something that has not happened for a very long time. Amazing. Looking forward tocontinued relief. So glad I refused the usual Gabapentin or Lyrica options!
Reply from Brida
Admittedly delivery was slow and tracking wasn’t good but it DID arrive , although skeptical I was desperate so started using the cream , first day mmmaybe not working 2nd day mmmaybe something in this cream 3 day/night I got my first night of sleep for months woke at midnight applied more and went back to sleep for 4 hrs fanbloody tastic ;-) just up and ordered 6 more tubs so VERY happy old man here with no burning or tingling in my feet thanks so much Brida relief you have won me .
Reply from Brida
After using Mira for 3 jars, I have just started my first jar of Brida. I massage it in to my feet to reposition/alleviate pain from a hammer toe and a developing bunion. The cream is lighter and more easily absorbed. I find the germolene-like smell less pleasant. Does it work? So far so good.
Reply from Brida
I as well dealt with an address glitch so had to catch the delivery guy when pkg arrived, Canada Post is awesome. I feel like my legs are going backwards in the sense I was using Mira and it was amazing switched to Brida because supposedley Mira was being copied. Since using Brida I feel like my legs are missing something and I'm back where I started. I'm being woke up with the numbness and tightness issue now where with Mira it was gone I slept so good, I will be switching back to Mira.
Elaine B
Reply from Brida
I'm a first time buyer and my address was messed up and my order was sent back. I made contact and Joden fixed my address and resent my order. Everything was handled fast and professionally. I received my cream and I'm now trying it.
Reply from Brida
Excellent Service as usual
Always kept in touch regarding delivery process.
Reply from Brida
i had to cancel my subscription and was having trouble finding where but the website was really helpful and i just sent in a request and it was dealt with the same day and my cancellation put through. Really helpful staff at the end of my email. great response.
Reply from Brida
Pia Megan Ann looked into my account and managed to resolved my issue in short order, great customer service!
Reply from Brida
Pia has always been so helpful and responds so quickly to my questions. We had concerns about the changes from Mira to Brida but she explained very thoroughly why the changes had occurred as well as it being more effective with the added ingredients.
As a Brida representative I would give her a 5 plus.
Reply from Brida
Hi can you tell me how I can order this product I have seen that a lot of fake creams using your name can I order direct from your company
Reply from Brida
I loved it immediately. Got rid of the painful stabs and the pain in my toes. It also got rid of some tingling I've had for years in my thigh. I'm talking about Mira and although Brida is as good. I'm so sad that we have lost that lovely methol smell. Please please bring it back!!!!!
Reply from Brida
They automatically signed me up to one those repeat order scams without me requesting it. I then had the hassle of having to try to cancel it without involving my bank!
So this is not a company that you can trust their mission is not to stop pain their mission is to scam as many repeat orders as possible!
Reply from Brida
I unfortunately am not happy with the product. I used it twice a day until the jar was empty. I have not noticed any improvement. I still have the tingling in my feet and since using it have felt that the area under my toes has increased in size.
Reply from Brida
An excellent product that does what it says. Customer Service cannot be faulted. I made an error on my order and when I contacted Brida they corrected my mistake immediately.
Reply from Brida
As I didn't expect to receive my order every 28 days, I connected the company. Pia immediately cancelled the order and now after a couple of days, my payment has been refunded.
I have been using Mira for some time now, I absolutely love it. I am about to start on my first container of Brida and am looking forward to the continued relief.
Thank you again Pia Megan Ann.
Reply from Brida
Brida is a new product, I have used its original, Mira, to great effect.
I am experiencing minor skin problems with Brida, have received full and frank responses, the matter is being investigated, and am awaiting an update.
The ease of contact and reply impressed.
Reply from Brida
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