Brida Reviews 

39
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

first time i use it last nite i have not experience the burning sensation from both of my feet . i have been buying cream lotion for nerve pain and none of them works . so again i tried this lotion n... See more

Company replied

Rated 1 out of 5 stars

Placed an order and was told that the address where i live is in a restricted area that their chosen courier could not deliver to. I was contacted to provide an alternative address which i complied wi... See more

Company replied

Rated 5 out of 5 stars

The first night I used this cream, I managed to sleep through the entire night. Something that has not happened for a very long time. Amazing. Looking forward tocontinued relief. So glad I refused the... See more

Company replied

Rated 5 out of 5 stars

After using Mira for 3 jars, I have just started my first jar of Brida. I massage it in to my feet to reposition/alleviate pain from a hammer toe and a developing bunion. The cream is lighter and more... See more

Company replied

Company details

  1. Homeopath
  2. Health and Beauty Shop
  3. Herbal Medicine Store

Written by the company

Brida is on a mission to help people live with less pain and more freedom. We believe real relief shouldn't be complicated, expensive, or out of reach, that's why we create simple, effective products designed to ease the everyday discomforts that hold you back. From soothing burning, tingling, and aches to supporting better sleep, movement, and comfort, every Brida product is made with real people and real results in mind. Our formulas use natural, carefully chosen ingredients, because feeling better should never come at the cost of your wellbeing. Over 52,000 customers have already trusted Brida to bring comfort back into their lives, and every order is backed by our 90-day money-back guarantee. No questions, no hassle, just the relief you've been searching for. Visit bridarelief.com to explore our range. Already a Brida customer? We'd love to hear your story, share your review here.


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4.3

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.3

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(39)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

awesome ! first time i use it last nite i have…

first time i use it last nite i have not experience the burning sensation from both of my feet . i have been buying cream lotion for nerve pain and none of them works . so again i tried this lotion n read reviews and helps me thru the night. i have a peripheral neurophaty my feet ar all numb no more sensation except for tingling n burning . thank yu i hope this will help me forever. 🥰

5 September 2026
Unprompted review
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Reply from Brida

What a lovely review to receive, Erlinda—thank you. We’re so glad your first night with Brida felt different, especially after dealing with numbness, tingling, and burning in your feet for so long.

It means a lot that you gave us a chance after trying other creams, and we truly hope Brida continues to bring you comfort through the nights ahead. ✨

Rated 1 out of 5 stars

Placed an order and was told that the…

Placed an order and was told that the address where i live is in a restricted area that their chosen courier could not deliver to. I was contacted to provide an alternative address which i complied with only to be told the same thing again. Both the addresses provided are normal residential streets that are accessible by every courier i have had dealings with. I demanded a refund and have not received anything. Extremely poor service, avoid at all costs !

8 July 2026
Unprompted review
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Reply from Brida

Thank you for sharing this with us. We’re truly sorry for the frustration caused by the delivery restrictions and the back-and-forth around the address. We understand how disappointing this experience must have been, especially after providing an alternative address and still not being able to receive your order.

We’d like to look into the refund status right away and make sure this is properly reviewed. Please contact us directly at support@bridarelief.com with your order details so our team can assist you further and help resolve this as quickly as possible.

Rated 3 out of 5 stars

2nd can opened nearly no product…

2nd can opened nearly no product inside. Just took a photo if anyone is seriously interested. The good part is the product is helping.

1 September 2026
Unprompted review
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Reply from Brida

Thank you for bringing this to our attention, Damian. We’re really glad to hear the product has been helping, but we’re sorry your second jar did not seem to have the amount you expected inside.

We’d definitely like to look into this properly, especially since you’ve already taken a photo. Please contact us at support@bridarelief.com with your order details and the image so our team can review it and assist you from there. 🌿

Rated 5 out of 5 stars

Great customer service!

Great customer service!! Problem resolved efficiently !!
Provided by Cristen Colantro

26 August 2026
Unprompted review
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Reply from Brida

Debbie, thank you so much for sharing this. We’re delighted to hear that Cristen was able to resolve your problem efficiently and make the support experience a positive one.

Your kind words are truly appreciated, and we’ll be sure to pass them along to her. ✨

Rated 5 out of 5 stars

The first night I used this cream

The first night I used this cream, I managed to sleep through the entire night. Something that has not happened for a very long time. Amazing. Looking forward tocontinued relief. So glad I refused the usual Gabapentin or Lyrica options!

26 August 2026
Unprompted review
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Reply from Brida

Lisa, what a beautiful thing to read. We’re so happy to hear your very first night with Brida brought you the kind of restful sleep you had been missing for such a long time.

Thank you for sharing that moment with us. We truly hope this is just the beginning of more comfortable nights ahead. 💚

Rated 4 out of 5 stars

Admittedly delivery was slow and…

Admittedly delivery was slow and tracking wasn’t good but it DID arrive , although skeptical I was desperate so started using the cream , first day mmmaybe not working 2nd day mmmaybe something in this cream 3 day/night I got my first night of sleep for months woke at midnight applied more and went back to sleep for 4 hrs fanbloody tastic ;-) just up and ordered 6 more tubs so VERY happy old man here with no burning or tingling in my feet thanks so much Brida relief you have won me .

22 August 2026
Unprompted review
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Reply from Brida

John, thank you for sharing this — we really appreciate your honesty. We’re sorry the delivery was slow and the tracking wasn’t as clear as expected, but we’re very glad your order arrived safely.

It means so much that you gave Brida a try despite feeling skeptical, and we’re thrilled to hear it helped you have a more comfortable night’s sleep. Thank you for coming back to order more and for letting Brida earn your trust. ⭐

Rated 5 out of 5 stars

A transition

After using Mira for 3 jars, I have just started my first jar of Brida. I massage it in to my feet to reposition/alleviate pain from a hammer toe and a developing bunion. The cream is lighter and more easily absorbed. I find the germolene-like smell less pleasant. Does it work? So far so good.

18 August 2026
Unprompted review
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Reply from Brida

Thank you for sharing this, Penny. It’s always helpful to hear from customers who have used Mira before and are now trying Brida, especially with such thoughtful details about the difference in feel, absorption, and scent.

We’re pleased that Brida has been lighter and easier to massage into your feet, and we completely understand that scent preference can be very personal. Your feedback is genuinely appreciated and will be helpful for the team as we continue listening to customers through this transition.

We’re glad it has been “so far, so good,” and we hope Brida continues to be a comfortable part of your routine. ✨

Rated 3 out of 5 stars

I as well dealt with an address glitch…

I as well dealt with an address glitch so had to catch the delivery guy when pkg arrived, Canada Post is awesome. I feel like my legs are going backwards in the sense I was using Mira and it was amazing switched to Brida because supposedley Mira was being copied. Since using Brida I feel like my legs are missing something and I'm back where I started. I'm being woke up with the numbness and tightness issue now where with Mira it was gone I slept so good, I will be switching back to Mira.
Elaine B

28 July 2026
Unprompted review
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Reply from Brida

Elaine, thank you for taking the time to share this with us. We’re sorry to hear there was an address issue with your delivery, though we’re glad you were able to receive the package in the end.

We also completely understand how disappointing it must feel when you had such a good experience with Mira and Brida has not felt the same for you so far. Your feedback is important to us, especially as you’ve used both products, and we’d really like our support team to look into your experience more closely. Please contact us directly at support@bridarelief.com with your order details so we can review this properly and assist you further. 🌿

Rated 5 out of 5 stars

I'm a first time buyer and my address…

I'm a first time buyer and my address was messed up and my order was sent back. I made contact and Joden fixed my address and resent my order. Everything was handled fast and professionally. I received my cream and I'm now trying it.

7 August 2026
Unprompted review
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Reply from Brida

Charles, thank you for taking the time to share your first experience with us. We’re sorry your order had a bump at the start with the address issue, but we’re really glad Joden was able to get it corrected and have your order resent quickly.

We appreciate your patience while our team made this right, and we’re happy to hear everything was handled professionally. We hope Brida gives you a great first experience now that your cream has arrived. 💚

Rated 5 out of 5 stars

Excellent Service as usual

Excellent Service as usual
Always kept in touch regarding delivery process.

1 August 2026
Unprompted review
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Reply from Brida

Thank you, Mr Hewes. We’re really glad the delivery updates have been helpful and that the service has continued to meet your expectations.

It’s always our aim to keep things clear from order to delivery, so your feedback is genuinely appreciated. ⭐

Rated 5 out of 5 stars

i had to cancel my subscription and was…

i had to cancel my subscription and was having trouble finding where but the website was really helpful and i just sent in a request and it was dealt with the same day and my cancellation put through. Really helpful staff at the end of my email. great response.

1 August 2026
Unprompted review
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Reply from Brida

Thank you for sharing this, Lyn. We’re glad you were able to reach us easily through the website and that your cancellation request was handled the same day.

We know subscription changes should feel simple and stress-free, so it’s lovely to hear our team was able to help you quickly and clearly. We truly appreciate your kind feedback. ✨

Rated 5 out of 5 stars

Great customer service!

Pia Megan Ann looked into my account and managed to resolved my issue in short order, great customer service!

20 July 2026
Unprompted review
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Reply from Brida

Mark, thank you for taking the time to share this. We’re so pleased Pia Megan Ann was able to look into your account and get the issue resolved quickly for you.

We know how important it is to have concerns handled without delay, so your feedback means a great deal to us. 💚

Rated 5 out of 5 stars

Pia has always been so helpful and…

Pia has always been so helpful and responds so quickly to my questions. We had concerns about the changes from Mira to Brida but she explained very thoroughly why the changes had occurred as well as it being more effective with the added ingredients.
As a Brida representative I would give her a 5 plus.

13 July 2026
Unprompted review
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Reply from Brida

Elaine, thank you so much for this thoughtful review. We’re really glad Pia was able to answer your questions quickly and help make the change from Mira to Brida feel clearer and more reassuring.

We know changes like this can naturally raise questions, so it means a lot that you felt well-supported and informed throughout. Your “5 plus” for Pia will definitely mean so much to her, and we truly appreciate your continued trust in Brida. 💚

Rated 3 out of 5 stars

So many fake products

Hi can you tell me how I can order this product I have seen that a lot of fake creams using your name can I order direct from your company

7 July 2026
Unprompted review
Brida logo

Reply from Brida

Hi Paul, thank you for checking with us first. We completely understand your concern, as there are unfortunately imitation products online using similar names and branding.

To make sure you receive the genuine Brida formula, please order directly through our official website. Our team will also be happy to help if you have any questions before placing your order. 💚

Rated 5 out of 5 stars

I loved it immediately

I loved it immediately. Got rid of the painful stabs and the pain in my toes. It also got rid of some tingling I've had for years in my thigh. I'm talking about Mira and although Brida is as good. I'm so sad that we have lost that lovely methol smell. Please please bring it back!!!!!

2 July 2026
Unprompted review
Brida logo

Reply from Brida

Lori, this was lovely to read — thank you for sharing it with us. We’re so glad Mira gave you such quick comfort, especially with the painful stabs, toe pain, and the tingling you had been dealing with for so long.

We also completely understand missing that familiar menthol scent. Sometimes it’s those little details that make a product feel like “the one,” and your feedback is truly helpful for our team to hear. Thank you for still recognizing Brida as a product that works for you. 💚

Rated 1 out of 5 stars

Repeat Order Scam

They automatically signed me up to one those repeat order scams without me requesting it. I then had the hassle of having to try to cancel it without involving my bank!

So this is not a company that you can trust their mission is not to stop pain their mission is to scam as many repeat orders as possible!

31 May 2026
Unprompted review
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Reply from Brida

Hi Chris, we’re sorry to hear this was your experience and completely understand why an unexpected repeat order would feel frustrating.

We can see that you have already contacted our support team, and we’ll make sure your cancellation request is handled properly and reviewed with care. Our intention is never to cause confusion, and we appreciate you bringing this to our attention so we can help resolve it directly. Please continue the conversation with us through support@bridarelief.com so our team can assist you further with the order details.

Rated 1 out of 5 stars

I unfortunately am not happy with the…


I unfortunately am not happy with the product. I used it twice a day until the jar was empty. I have not noticed any improvement. I still have the tingling in my feet and since using it have felt that the area under my toes has increased in size.

1 July 2025
Unprompted review
Brida logo

Reply from Brida

Gail, thank you for taking the time to share your experience. We’re truly sorry to hear that Brida did not bring the improvement you were hoping for, especially after using the jar consistently.

We understand how frustrating and disappointing that must feel. Since you also mentioned a change in the area under your toes, we’d really like our support team to look into this with care and make sure your case is properly reviewed. Please contact us directly at support@bridarelief.com with your order details so we can assist you further.

Rated 5 out of 5 stars

An excellent product that does what it…

An excellent product that does what it says. Customer Service cannot be faulted. I made an error on my order and when I contacted Brida they corrected my mistake immediately.

26 June 2026
Unprompted review
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Reply from Brida

Alan, we really appreciate you taking the time to leave this. It’s great to hear that Brida has delivered the experience you hoped for, and we’re glad our team could quickly correct the order issue for you.

Thank you for giving us the chance to help and for sharing such kind feedback. ✨

Rated 5 out of 5 stars

order every 28 days

As I didn't expect to receive my order every 28 days, I connected the company. Pia immediately cancelled the order and now after a couple of days, my payment has been refunded.
I have been using Mira for some time now, I absolutely love it. I am about to start on my first container of Brida and am looking forward to the continued relief.
Thank you again Pia Megan Ann.

27 June 2026
Unprompted review
Brida logo

Reply from Brida

Jen, thank you so much for sharing this. We’re really glad Pia was able to help sort everything out quickly and that your refund came through smoothly.

We completely understand the 28-day order timing may have been unexpected, so we appreciate your patience while we resolved it. It’s wonderful to hear how much you’ve loved Mira, and we hope your first jar of Brida brings you that same continued comfort. Thank you again for your trust and kind words. 💚

Rated 5 out of 5 stars

Brida replaces Mira, is it as good?

Brida is a new product, I have used its original, Mira, to great effect.
I am experiencing minor skin problems with Brida, have received full and frank responses, the matter is being investigated, and am awaiting an update.
The ease of contact and reply impressed.

29 June 2026
Unprompted review
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Reply from Brida

Barry, thank you for sharing such balanced feedback. We’re really pleased to hear that Mira worked well for you in the past, and we appreciate you giving Brida a try as its new version.

We’re sorry to hear you’ve experienced some minor skin concerns, but we’re glad our team has been easy to reach and transparent with you while this is being looked into. Thank you for your patience and for giving us the opportunity to follow this through properly. 🌿

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