Biltong St Marcus Reviews 

180
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide variety of authentic South African products, mentioning that items are fresh, delicious, and securely packaged. Consumers are also very happy with the remarkably quick delivery times and the convenient online ordering process. Buyers often highlight the exceptional quality of the meats and groceries, noting that it brings a wonderful taste of home. Some reviewers were not happy with occasional shipping delays, noting instances where orders took longer to process, arrived late, or contained incorrect items. A few people also experienced product quality concerns regarding specific items like unsatisfactory cuts or short expiration dates.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting delicious flavors, excellent cuts,... See more

Quality

Users describe positive interactions with quality, consistently praising the delicious taste and excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting super quick dispatch and... See more

Service

Customers had positive experiences with service, often highlighting the quick dispatch and friendly staff.... See more

Order

Clients share positive opinions on order, highlighting an easy online process, tasty food, and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love these guys for stocking Windhoek Draught and allowing me to indulge in my favourite lager! Been ordering for a short while now, the delivery is quick and the prices are VERY... See more

Company replied

Rated 5 out of 5 stars

Perfectly delicious and exactly how I like it…lean with minimal fat, just the right amount of marbling. Soft enough to carve the desired thickness (wafer thin) and keeps well in an airtight container... See more

Company replied

Rated 5 out of 5 stars

Excellent products and service We recently purchased food, wine and beer from Biltong St Marcus and the service and quality of the products and produce was fantastic. The biltong and droewors... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ A Taste of Home Away From Home Whenever I start feeling homesick since leaving South Africa, St Marcus is my go-to. Their selection of South African groceries is fantastic, and everything... See more

Company replied


Company details

  1. Meat Products Supplier
  2. Supermarket

Information provided by various external sources

We have the largest selections of South African products in the UK. Come and try our award winning 24 varieties of Biltong & Droewors, 14 varieties of Boerewors, Sosaties, Stokkies, Ribs, Flatties and much more! Also the manufacturers of STM Energia


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(180)

110 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery

Having received most of my order, and not contacting the supplier, I was pleasantly surprised to receive another polystyrene box the following day. Great service St Marcus.

31 August 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you for the lovely feedback! We're glad the rest of your order arrived safely the following day and that you were happy with the service. We really appreciate the 5 stars and hope you enjoy everything!

Rated 5 out of 5 stars

Great service

Great service, excellent products and fantastic, courteous service by professional staff. Thank you, it is a pleasure ordering from you.

27 August 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you so much for your kind review! We're really pleased to hear you've been happy with both our products and service. We really appreciate your continued support and look forward to your next order :)

Rated 5 out of 5 stars

Ossewa Boerewors - Superb Flavour

Flavour and high quality of the Ossewa Boerewors, Biltong and Dried Vors.
Delivery within 2 days, securely and well packaged. Price quite reasonable for specific occasions and gifts.

26 August 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

We're so glad you enjoyed all the meats you ordered! Thank you so much for the 5 stars, we really appreciate you taking the time.

Rated 5 out of 5 stars

Liked your customer service and how…

Liked your customer service and how carefully everything was packed , Will definitely order again

28 July 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

So happy your order got to you perfectly packed :) we take our online orders very seriously! Thanks for the 5 stars!!

Rated 4 out of 5 stars

Excellent customer service my goods…

Excellent customer service my goods always arrive on time no issues, my only issue is not getting some products always out of stock..

27 July 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you for the feedback. Some products are difficult to bring in due to factory strikes and shortages in SA, so while we do source them in, they're just not available sometimes from SA :(

Rated 5 out of 5 stars

Excellent products and quick delivery

Excellent products and quick delivery

29 July 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

We're so glad that you enjoyed the products and the delivery was quick and efficient :)
We look forward to sending your next order out.

Rated 5 out of 5 stars

Fantastic …

Fantastic shop brilliant service super quick dispatch and delivery very well packaged products A1

29 July 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

We're so glad to hear you were pleased with both our service and the products. It's great to know your order arrived quickly, was well packaged :)

We really appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

No problems.

No problems and quick delivery.

28 July 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you for the 5 star review! We really appreciate it

Rated 5 out of 5 stars

Great tasting products

Great tasting products. I can fault any of them! Quick delivery and well packaged.
Perfect snack for my carnivore diet!

Thanks

27 July 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

We aim to serve the carnivores! It's also great to know your order arrived quickly and was well packaged.

We really appreciate your support and look forward to keeping you stocked up. Thanks again!

Rated 5 out of 5 stars

Best in UK

They try and give you a little bit of taste of home comfort. All their SA products are safely imported and chosen with care. If you are looking for something special like Tangy Crosse & Blackwell Mayo or Black Cat Peanut butter they will try to get it for you. I received my heaven in 20 years! Gem Squash. Thank you

26 July 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you so much for your lovely review!

It means a great deal to us to hear that we've been able to bring you a little taste of home. We're especially pleased that you finally got to enjoy Gem Squash again after 20 years – that's exactly the kind of experience we hope to create for our customers.

We always do our best to source the South African products our customers miss most, and if there's something special you're looking for, we're always happy to see what we can do.

Thank you again for your support, and we look forward to serving you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look