The service is great as it lets you have a faster appointment with a specialist u may not have months to wait for seeing . People are competent, professional, helpful and understanding. I would defini... See more
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Holgate Park Drive, YO26 4GG, York, United Kingdom
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Fantastic consultant, fantastic pre op and post op care. Benenden’s support to receive help was exceptionally great!
I contacted Benenden and was given a doctor’s appointment within a few hours on the same day. I spoke to a doctor who was sympathetic and helpful and prescribed an antibiotic which solved my problem.
Benenden dealt with every aspect of my consultation and surgery immaculately. Could not be happier
On this occasion I was able to get an appointment only a few days before NHS. I found the method of communication with the appropriate person frustrating because they only used text messages. After my final appointment I then had to get my doctor to refer me for the treatment that the doctor recommended via the NHS so I am now waiting via the NHS, not much of an advantage gained really.
The swift appointment to the physiotherapist
The exercises given to me helped my condition
The GP took the time to listen to my health concerns, and the treatment options were explained clearly. He made sure I understood all the steps. I felt heard, respected, and involved in the decision-making process. The decent choice of appointment availability offers flexibility around my schedule.
Benenden provided a very quick diagnostic service. Local NHS waiting times were 2 months but I was seen within 2 weeks. Diagnosis to treatment has been only 6 weeks. At the time I contacted Benenden I was in considerable pain. I am now in recovery following a major operation.
Very helpful receptionist. Everything was sorted out for my surgery very quickly. Highly recommend Beneden which is very affordable.
My telephone appointment was just a few hours from requesting appointment. GP listened and was very helpful,kind and explained in a way I understood
Quick appointment. Fast MRI. Only I had to travel a long way to Benenden Hospital in Kent.
Appointment within a week.
Friendly knowledgeable service.
Excellent facilities.
Reply from Benenden Health
Since being with Benenden I have had to use a few different health services and each time the experience has been smooth without any issue
You can actually speak to a human on the phone without a massive queue
They wete able to instruct and advise as to my needs
Appointments are quick
A very professional service
Reply from Benenden Health
Such efficient service from initial contact right through to final appointment and treatment.
Reply from Benenden Health
The service is great as it lets you have a faster appointment with a specialist u may not have months to wait for seeing . People are competent, professional, helpful and understanding. I would definitely reccomend it . I have been a member for several years now . It’s reassuring to know that Benenden can help when NHS can’t ! Money well spent for what u get back from it .
Reply from Benenden Health
They arranged help within a short time and a GP rang me back at within the promised time. Their questioning was thorough and the medication prescribed worked well and enabled me to feel myself again.
Reply from Benenden Health
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