Belfix Reviews 

I used belfix for the first time in Aug 2026, and it was impeccable. One week before the appointment, facing some difficulties in finding the worker to do what I asked, they informed me transparently and offered me the possibility to cancel. I didn't and eventually they managed to find another person who did a great job. I was quite happy with the whole process.

They did not show up at the scheduled date and time. There was no notice and no phone number we could call. It was a complete lack of respect for other people's time.

How can it be a problem to find someone in my region (Berlin!!!!) for a simple inspection?? It is already the second time that they canceled my appointment with a generic mail that they couldnt find someone in my region for this work, they dont give this information ahead so there is no possibility to look for someone else (I even sent a mail asking, yäthey never answered it). This is highly unprofessional and mot s trustworthy company.

Rien à dire, c’était nickel.

The workman was on time, efficient and friendly, and had all the documents (Facture and Attestation) completed before he left.

Completely useless. Made the appointment, just to discover on the day that the company who should have come DID NOT KNOW there was an appointment with them.

This is a complete scam.

Recently we contacted Belfix for changing the lock of our front door. We booked online: Everything was very clear, the date and also the fixed price for the intervention ( 163€ ).
The people came at the agreed time, the changing the lock was done in a matter of minutes.
And when it was time to pay, they presented a bill of 450€ !! Saying the 163€ was only the price of the lock, without the transportation and the workmanship.
This way of doing business is a blatant fraud.
Shame on them. I hope they get what they deserve for ripping off their clients !

Nobody arrived. Waste of two hours of my day.

Great service, quick to find a solution, very professional. Will be using again!

The worst. Booked twice and they never arrived. Telling lies and pretending they "were coming" and never arrived. I lost 2 vacation days for this.

Even though we had to submit a query twice, the team that arrived in a matter of hours after the second query was professional, worked fast and thoroughly and solved the problem. The kitchen was left spotless. Highly recommended.

Hello,

One of the plumbers we hired on Belfix (company was Eautech Chauffage) overcharged us for the appointment and was not able to fix our leaking sink. We tried for months to contact Belfix in many ways, as well as the company of the plumber - all attempts were unsuccessful.

After filing a bad complaint on your platform we received a discount of 30€ for our next appointment, which we decided to use. Unfortunately, the result was just as bad. The company this time was Jocks Dépannage (it was rated as very good).

We had an appointment for 12/02 from 18-20H, we received a call shortly before the appointment saying the plumber could not make it and requesting to change to Thursday - we agreed.
New appointment was arranged for Thursday (15/02) at 15H - the plumber did not show - we waited a few hours and called him to which he replied "oh yes sorry, I forgot". I asked if it was still possible to come today to which he said no, unless we pay full price in cash (99€) without our 30€ discount.
We agreed to pay 99€ but only if he could fix the issue (as that was not the case in the past and we ended up paying 200€) - to which he said no, that he prefers not to take the risk.
I am very disappointed in Belfix.
Not only do you have no standards on how to handle subcontractors but you also have the worst customer service I have ever seen.
We will not be using your services again and will spread the word to all our friends and relatives.

Called a plumber via Belfix to fix a leaking pipe. Their already overpriced service charged significantly extra for replacement parts (they bought a whole new set of pipes just to replace one of the valves). Besides that, the problem was not fixed and pipes still leak. Nor the plumber nor Belfix is responsive to any of our complaints. Stay away!

It was very easy to book an appointment and the problem was solved very quickly. The only downside was the price, much higher than expected because of extras.

Tres bonne experience!!!

The service was supposed to be carried out yesterday at 19:00, but that was canceled by the company and rescheduled for today at 13:00, they arrived at 15:00 and the tech told me they could not clean the gutter, but charged me anyway. Not to mention, they had no proper ladder so there was no way for them to rrach the gutter. So if you ask me, bad experience ...

I was using there service for the 3rd time. Two first times services were professional and I would rate them as 4/5 starts. But recently I have booked an appointmenet and nobody showed up for the service. There was also no response to my message on the Client Chat service and no response to my mail.

Professional engineer
Good service
Punctual
Spoke English
A bit pricey but the service is fast