Bolt.new Reviews 

217
•
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, most reviewers were unhappy with their experience overall. People frequently mentioned that the artificial intelligence tool constantly crashes, consumes tokens rapidly without finishing tasks, and traps users in endless troubleshooting loops. Consumers also expressed deep frustration with customer support, stating that reaching a real human is practically impossible while automated bots repeatedly send generic and unhelpful replies. Some reviewers were happy with the platform, finding it useful for designing simple projects and creating functional websites quickly using straightforward prompts. A few users also mentioned that the support team was responsive and willing to help resolve their issues satisfactorily on certain occasions.

What people talk about most

User experience

People report ambiguous experiences with user experience, as some consumers highlight an easy website setup... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as some reviewers describe the... See more

Website

Reviewers mention mixed feedback about website building, with some consumers praising the platform for... See more

Artificial intelligence

Consumers find artificial intelligence to be ambiguous, with some reviewers praising the tool for handling... See more

Application

Reviewers highlight ambiguous aspects of application, with consumers noting it is easy to use for building... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The ai constantly crashes, the ai tookens are too small, the user tokens are gobbled up faster than a starving pirranha. You project will be trashed lots of times due to the bad interface / ai - so... See more

Rated 2 out of 5 stars

My name is Chizorom. Recently visited Lagos and realized that the bolt riders take whatever amount is on the app, so why do 90% Portharcourt riders insist on double or almost double the fare for the... See more

Rated 3 out of 5 stars

Using Bolt i've built a prototype app in about 3 days at the cost of like $200 - something that would have taken weeks with a developer and costing far more. However, if Bolt had actioned half the... See more

Rated 1 out of 5 stars

The tool itself is great and delivers strong UX at first, but as a paid user you quickly realize the setup is misleading. Tokens only roll over for one month, and only if you stay on a paid plan—there... See more


Company details


Contact info

  • 2443 Fillmore St, 94115-1814, San Francisco, United States

  • bolt.new

2.1

Poor

TrustScore 2 out of 5

217 reviews

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2.1

All reviews

(217)

100 reviews in the last 12 months

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Rated 2 out of 5 stars

Terrible Pricing in Port Harcourt with 90% bolt drivers

My name is Chizorom. Recently visited Lagos and realized that the bolt riders take whatever amount is on the app, so why do 90% Portharcourt riders insist on double or almost double the fare for their rides?
How can this be stopped?
If you need to adjust prices in Portharcourt please do because asking a passenger to pay something higher than what is on the app seems wrong to me. Better still shut bolt down completely in Portharcourt.

27 October 2026
Unprompted review
Rated 1 out of 5 stars

Burns tokens on “thinking”, delivers nothing

used Bolt.new on the free plan to improve an existing single-file restaurant digital menu. I gave a clear, detailed prompt with priorities and constraints.What happened:
It only made a “Plan”
Never rewrote or updated the actual index.html
Preview stayed empty (“No preview available”)
Tokens were consumed just for planning and internal steps
Same thing happened on a previous attempt — no real output from the prompt
For a tool that markets itself as a builder, spending tokens on thinking without producing the requested file is unacceptable. I got zero usable work from the prompt.Google Jules has been far more reliable for the same kind of HTML/UI tasks — it actually edits the file and returns results instead of stopping at a plan.Until Bolt consistently ships the code it plans, I can’t recommend it for real work.

29 October 2026
Unprompted review
Rated 5 out of 5 stars

This Web Based AI has been everything I…

This Web Based AI has been everything I had hoped for! It is making my dream a reality. For anyone saying that we can't make complex projects using Web Based AI they are just wrong. Bolt lives up to anything you throw at it. If you have any problems at all, the Bolt Team is there to help with any and all of your issues.  They even sent me a free t-shirt! Thank You Bolt!

26 October 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Thank you for the kind words! We're so glad Bolt is helping turn your dream into a reality, and it's great to hear you're building something complex with it. Enjoy the t-shirt, and we can't wait to see what you build next! - Erica, Bolt CX

Rated 1 out of 5 stars

Constantly crashes in the last 5…

Constantly crashes in the last 5 percent - I'm literally spending half an hour talking and it kicks me out and all progress is lost. a bloody nightmare.

26 October 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Half an hour of work disappearing right at the end is incredibly frustrating, and I'm sorry that happened. Reviews here don't show us your account details, so I can't look at what went wrong on our side yet. I've asked Trustpilot to send you a request for the info we'd need, and once we have it, someone on our team will dig into your sessions with you. - Erica, Bolt CX

Rated 5 out of 5 stars

I love Bolt

I love Bolt, and more than most I love the support response. The educational classes they provide is very helpful and insightful and I definitely love the overall ease of use to design and deploy

25 October 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Love hearing this! We're so glad the support, the classes, and how easy it is to design and deploy are working for you. Can't wait to see what you build next! - Erica, Bolt CX

Rated 5 out of 5 stars

Great platform

Great platform, with awesome customer support

1 October 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Thanks for the great review! We're glad you've had a good experience with Bolt, and it's awesome to hear our support has come through for you. Happy building! - Erica, Bolt CX

Rated 5 out of 5 stars

My go to product for AI development

My go to product for AI development. Easy to use and keeps getting updates to more easily build your dream project.

23 October 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Thank you, this means a lot! We're glad Bolt has become your go-to for AI development, and we love that the updates are helping you build your dream project. Can't wait to see what you make! - Erica, Bolt CX

Rated 5 out of 5 stars

Bolt is absolutely AMAZING

Bolt is absolutely AMAZING! We initially worked with programmers using Laravel, but despite their efforts, they were unable to deliver the complex functionality our project required. Then we discovered Bolt and everything changed! What once seemed out of reach is now becoming a reality. Using Bolt, we have successfully developed our sophisticated platform and advanced to the User Acceptance Testing (UAT) phase! The progress has been extraordinary, and we couldn't be more excited about what we've accomplished and the possibilities ahead. Bolt has truly transformed our vision into a working reality!

22 October 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Wow, thank you for sharing this! We're thrilled Bolt helped you build a sophisticated platform that once felt out of reach, and congratulations on reaching UAT. Wishing you a smooth launch!

- Erica, Bolt CX

Rated 5 out of 5 stars

From an idea to a fully functioning SaaS business — extraordinary!

I am the founder of YELTOM — Your AI Business Builder, a comprehensive SaaS platform designed to help entrepreneurs establish and manage their own businesses.

When I started building YELTOM with Bolt.new, I had a vision of what I wanted to achieve, but bringing that vision to life was an entirely different challenge.

Over months of development, Bolt has enabled me to build a sophisticated application incorporating customer authentication, subscription payments, domain registration, business email provisioning, AI-powered business planning, logo generation, website creation and publishing, and multiple third-party integrations.

What impresses me most is that I have been able to build something of this complexity without being a traditional software developer. My background is in electrical engineering and business ownership, not programming.

Has everything been perfect? Absolutely not. There have been bugs, frustrating moments, unexpected challenges and plenty of trial and error. But that is part of developing a genuine software product, and the ability to identify problems, refine functionality and continually improve the application has been invaluable.

Bolt has fundamentally changed what is possible for someone like me. It has allowed me to turn an ambitious business concept into a real, working product.

I recently submitted YELTOM to Bolt’s Builders Week competition, which represents a significant milestone in this journey.

For anyone with a serious business idea, a clear vision and the determination to see it through, I would absolutely recommend Bolt.new.

Five stars, well earned.

GJ Motley
Founder — YELTOM

23 October 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Thank you, GJ, and congratulations on building YELTOM! Going from electrical engineering and running a business to a full SaaS with payments, domains, and AI planning is a huge accomplishment, and we appreciate you being honest about the bumps along the way. Best of luck with Builders Week!

- Erica, Bolt CX

Rated 5 out of 5 stars

I stumbled upon Bolt nine months ago…

I discovered Bolt nine months ago, and I haven't stopped using it since. In short, it's helped me turn wishful ideas into working products I use personally and deliver to small business owners.

My Top Tips:

#1 Protect your tokens with version control. Bolt provides generous token usage, but you should still leverage the rollback tab function and GitHub branches. If a development path stalls, or you and Bolt AI just can't get the feature right. don't keep trying what may need a different approach (human developers run into this too; it is not a BOLT AI thing, it's the nature of good design). Rolling back prevents you from burning unnecessary tokens.

#2 Use Plan Mode if you're new: Plan Mode lets you outline and refine your approach with Bolt before execution, saving tokens. Treat it like collaborating with a human colleague: confirm the plan before taking action.

#3 Build a working relationship over time: Since I've become familiar with how the Bolt AI agent operates over the last 6–9 months, I rarely need Plan Mode now. Like working with any developer, there are occasional moments of frustration, but those diminish as you adapt. What I’m most proud of is growing alongside the platform.

#4 Think like an architect. You'll save time and energy by outlining your process and creating a simple wireframe before prompting. Bolt is smart enough to work from a raw idea, but like working with a human developer, results are best when you plan ahead.

#5 Take your time—it pays off: I’ve built about 3-5 different products that are currently active and transforming how I work. Taking the time to learn and experiment with Bolt is well worth the investment.

#6. Take Control of Design & UI/UX
Bolt has a default visual aesthetic (like all AI agents), but you can mold it completely if you know how to direct it. Don't just ask for minor tweaks like "change this color" or "move this button"; force it to change the overall design architecture.

6b) Give it clear structure: If you feed Bolt a reference image, make sure it clearly demonstrates a design structure distinct from Bolt’s default look.

6c) Treat AI like a real designer: My friend is a top brand designer, and she holds 3 to 5 consultations before she even touches her mouse. Bolt is AI, not a magician—it needs the same level of deliberate direction to deliver great results.

7. Plan Mode: You Don't have to deal with those three questions at the end of plan mode: Just click "Implement." The post-plan questions are 100% optional. You do not have to type answers. Every reply forces a full re-read and burns tokens. 90% of the time, Bolt's plan already contains the answer to the quesiton or your project file already has the answers; Bolt is trying to be helpful, covering its bases. Seriously, you can just hit " Implement plan if you answer those questions (unless you need to); you may burn tokens and lose plan context.

7b: Crucial Trap Warning: I don't recommend typing/clear between a generated plan and clicking "Implement," or Bolt will instantly wipe the plan and lose context.

8. Plan Mode and the Three Questions: You can deal with the End-of-Plan Questions with Account Knowledge

8a) Where to go: Account Settings > Knowledge (support.bolt.new_settings_account-settings_#knowledge)

8b) What to add: Paste this exact line (applies globally to all your projects, so you only do it once):

8c) "In Plan mode, do not end the plan with questions. If something is unclear, state the assumption you are making inside the plan instead. If you have a quesiton answer it yourself, and if I don't like your response, I will stop the plan."

What truly sets Bolt apart for me is its outstanding customer support and genuine humanness. Even though it's an AI company, exceptional people back it.

Lastly, I gave Bolt five stars not because they're perfect, but becuase they have a great product, good people, and they care deeply about their work. So yeah, for me, this is a trust issue, and the question is: can this be trusted? And the answer, in my experience working with Bolt for nearly 6-9 months with more than 7 GitHub repositories, is YES!

18 October 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

This is the kind of review that makes our week, thank you! Turning wishful ideas into products you use yourself and deliver to small business owners is exactly what we hope Bolt can do, and your tips on rolling back, using Plan Mode, and planning like an architect are great advice for other builders. Thank you for trusting us, and happy building!

- Erica, Bolt CX

Rated 5 out of 5 stars

incredible speed and top-tier support!Explore bolt.new , to cutdown you project cost , we loved the bolt

We had an amazing experience using bolt.new. The platform allowed us to build and deploy a website in literally seconds. What impressed us just as much as the AI technology was their excellent customer support team, who guided us whenever we needed help. Highly recommended for anyone looking to build fast without sacrificing quality.

23 October 2025
Unprompted review
Bolt.new logo

Reply from Bolt.new

Love hearing this, thank you! We're so glad you could build and deploy a website that quickly, and it means a lot that our support team was there whenever you needed them. Happy building!

- Erica, Bolt CX

Rated 5 out of 5 stars

Good app building tool with great…

Good app building tool with great connectivity features

22 October 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Thanks for the great review! We're glad you like Bolt, and it's good to hear the integrations are working well for you. Can't wait to see what you build!

- Erica, Bolt CX

Rated 4 out of 5 stars

If you're on a small budget be smart with your prompts to get the most value from your tokens.

I was happy with my initial prompts turning out great startup results, but there were a few times I found myself swearing at an AI because it wasn't giving me what I was asking for even though I was being extremely specific about what I wanted. On a few occasions it has wasted a huge amount of tokens forcing me to upgrade my account beyond what I could afford at the time. Now I'm stuck on a pro200 subscription which is nearly $300 Australian. And I still haven't been able to get any subscribers to my first project, which I think should just about be a best seller

10 September 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Thank you for the great review, and we're sorry tokens disappeared on prompts that weren't getting you what you asked for, especially when it pushed you into a plan you couldn't afford. Plan Mode and restoring an earlier version from Version history can help you avoid burning tokens on a stuck path, and our token efficiency guide has more tips: support.bolt.new/prompting/maximizing-token-efficiency. Rooting for your first subscribers, and email support@bolt.new if you'd like us to look at what happened.

- Erica, Bolt CX

Rated 4 out of 5 stars

Good way to grind your teeth on AI.

Good way to grind your teeth on AI my first experience so far so good. It gets frustrating at times persevering does yield results. Not a bad way to build a website. Chris.

1 October 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Thanks for the review, Chris, and for sticking with it! We're sorry it gets frustrating at times. Plan Mode and our prompting guide can help you get to the result faster: support.bolt.new/prompting/prompting-effectively.

Glad your first experience has been a good one, and we hope the website turns out great!

- Erica, Bolt CX

Rated 5 out of 5 stars

Very nice takes a little long but the…

Very nice takes a little long but the result is GREAT.

21 October 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Thank you for the great review! We're glad the results have been worth the wait, and we'll keep working on making builds quicker. Excited to see what you make!

- Erica, Bolt CX

Rated 1 out of 5 stars

I am extremely frustrated with the way…

I am submitting a formal complaint regarding the consumption of my paid Tokens as a result of AI behavior that was outside the scope of the task I requested.

I want to make one principle absolutely clear:

A user should not be required to pay for errors, hallucinations, unnecessary processing, repeated analysis, or inefficient behavior generated by the AI system itself.

I provided Bolt with a precise, limited, and clearly restricted instruction. I explicitly told the Agent not to audit the project, not to redesign anything, not to analyze unrelated files, and not to perform unnecessary work.

The requested modification was extremely small and targeted.

Despite this, approximately 212K Tokens out of my 300K daily allowance were consumed in a very short period of time.

This is completely disproportionate to the actual task performed.

The fact that an AI system may require Context, reasoning, file analysis, retries, or internal processing does not automatically make it reasonable for the user to bear the full cost of that processing — especially when the excessive consumption results from AI errors, hallucinations, repeated operations, unnecessary analysis, or failure to follow explicit instructions.

I paid for Tokens to accomplish development work — not to finance uncontrolled AI processing or compensate for mistakes made by the system.

I therefore require Bolt to address the following:

1. Explain exactly where the approximately 212K Tokens were consumed.
2. Provide, if available, a detailed usage breakdown for this specific session.
3. Confirm what files, Context, operations, and Agent actions generated this consumption.
4. Confirm whether the Agent repeatedly processed the same files or Context.
5. Confirm whether unrelated parts of my project were analyzed.
6. Explain why the system continued consuming such a large amount of Tokens despite my explicit instruction to keep the intervention minimal.
7. Clarify what safeguards Bolt has to prevent users from losing large amounts of paid Tokens because of AI errors or inefficient Agent behavior.
8. Review the session logs from a technical perspective rather than sending me a generic explanation about AI Context.
9. Restore or refund any Tokens that were consumed unnecessarily, abnormally, or as a result of AI/system behavior rather than legitimate work required to complete my request.

This is not simply a complaint about AI performance.

The important issue is the financial consequence of AI failure.

If the Agent makes mistakes, hallucinates, enters unnecessary reasoning loops, repeatedly analyzes information, or performs work that the user explicitly instructed it not to perform, the resulting Token consumption should not automatically become the user's financial responsibility.

Otherwise, users are effectively paying for the system's own errors.

That is not a reasonable model of accountability for a paid service.

I am therefore requesting a formal investigation of this specific session, including the actual usage data and Agent activity.

Please escalate this matter to the appropriate technical and billing team, and provide me with a Ticket/Case Number.

I also request confirmation that my usage logs will be reviewed and that Bolt will determine whether the approximately 212K Tokens were reasonably and necessarily consumed for the task I requested.

If the investigation confirms excessive, unnecessary, abnormal, or system-generated consumption, I expect the corresponding Tokens/Credits to be fully restored or appropriately refunded.

Please do not send me a generic explanation about AI, Context windows, or how Agents work.

I am asking you to investigate the actual session, identify where the Tokens went, determine whether that consumption was justified, and correct any unjustified financial loss to the user.

A paid AI service must have accountability for the financial consequences of its own AI behavior.

Users should pay for the work they request — not for the AI's mistakes.

4 October 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Seeing roughly 212K tokens go on a small, targeted change after you told the Agent to keep it minimal is frustrating, and I'm sorry that happened. I don't have account info attached to this review, so I can't track down your session on my end just yet. We've reached out through Trustpilot to get the info we'd need to find you. Once we have that, someone on our team will look into your actual session with you rather than send a general explanation. - Erica, Bolt CX

Rated 1 out of 5 stars

very expensive ...

very expensive .... chatgpt can do same thing

3 October 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

I'm sorry Bolt felt too expensive for what you were getting. If something went wrong along the way, we'd like to make it right, but there's no account tied to this review that I can see, so I can't dig into the specifics from here. There's a request on its way to you via Trustpilot for the info we'd need to help. Send those over and we'll get into the specifics with you properly. - Erica, Bolt CX

Rated 2 out of 5 stars

Waste of time and money

You have to subscribe to try because they only allow 300k tokens for trial and that is not enough for even starting your project up. So I subscribed and found out my website that compiles fine in my computer and shows fine in my server has an incompatible folder structure. If you have a backend API server, the system is not able to connect to it. So I wasted my tokens for the month just arguing with the agent and it was a complete waste. Nothing worked. No refunds, no help.

25 September 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Sorry to hear the trial didn't give you enough room to get going, and that the folder structure and backend API connection caused this much friction after subscribing. That's not the experience we want, and we'd like to actually look into what happened with your project.

I can't see enough here to locate your account directly, so I've requested more information through Trustpilot, if you can share those details, we'll dig in properly and see what can be done.

- Erica, Bolt CX

Rated 5 out of 5 stars

it was so easy to builda website in…

it was so easy to builda website in just a few prompts. tbh its amazing ngl

23 September 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Thanks for the kind words, Mohummad! Really glad building your website in just a few prompts felt that easy, that's exactly the experience we're going for. Looking forward to seeing what you create next! - Erica, Bolt CX

Rated 3 out of 5 stars

It's slowly getting better

It's slowly getting better. The support now seems to have a quicker turnaround, although I'm unsure how consistent this is. Everyday there seems to be improvements. I'm going to stick with them... for now.

10 September 2026
Unprompted review
Bolt.new logo

Reply from Bolt.new

Thanks for taking the time to write this, L. Glad you're noticing things moving in the right direction, and that the support turnaround has picked up. We're working to make sure that consistency holds every day, not just some days. Appreciate you sticking with us! - Erica, Bolt CX

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